EMS
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COMPLAINTS

EMS Complaints & Reviews

S
Sourav Bala
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Delay in delivery and no update

Th product dispatched in 23 july but not received and no update showing.
Today is 10aug and product not received.
Very pathetic service by ems...
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Y
yash vig
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job fraud

Well on 18th march i recieved a call from ems enterprises saying that they contacted me through quikr and asked if i wanted a job so die to that i agreed and after accepting they made an online contract stating if i dont do their work within 10 days they will fine me 5100 ruppes and after all this i tried to contact them but they are not responding and their website is also not working so it bothers me that they will blavkmail ne and will...
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A
Arijit Mondal
from Delhi, Delhi
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misbehavior and not delivering parcel

Address:4/2 SHORT ROAD, A-ZONE, 713204

Yesterday the postman (Who told his name to be sarath chatterjee i am not sure if it is true or not) from durgapur, a-zone post office.. Pin - 713204 (Mob no[protected] refused to deliver a package in my name and asked my brother to change his signature (For reason unknown) and my brother denied to change his official signature. Today he called my phone no and asked that if my brother is mentally imbalanced or not. Sir i plea to you take...
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S
suresh samurai
from Haldwani, Uttarakhand
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in parcel some item missed

Address:Udham Singh Nagar, Uttarakhand, 244716
Website:Ems.post

Hello please help me i receive parcel from france but i see parcel was opened and some gifts missing please help me it's was 2 perfume 1 painting kit 3 pair of socks " are missing in parcel parcel ems tracking number is eb[protected]fr
Please help me i need help must, if postmaster are their things like this no one are safe with that please do something or i will go court for justice....
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Y
Yasir ibrahim
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parcel not received"

Address:75080
Website:Nil

Dear team i am really so worry for my parcel which still not received parcel tracking number ek[protected]sa please deliver me as soon as possible and your staff already speak with in three working day parcel can deliver already 5 days left and i need to submit my documents very important and in so urgently please do the needful please i will be very thankful as always i get your swift service so i request you don't disappoint your regular...
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B
Bhawna paliwal
from Delhi, Delhi
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parcel not received

I have not received my parcel whose serial number is ey[protected]au and it is released by customs on 5th may still i did not receive it. Anyone help me in this what should i do to receive it asap so many days already pased.
When i'm tracking my parcel there is no change it appear pending its been verry long time around 20 days above pls help me out earliest....
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Address:0001
Website:www.ems.post/en/global-network/ems-operators/ems-south-africa

Hi,

Please can I get someone at your offices to call me, my parcel last update when I check on your website was on the 8th Of March. I have send numerous email and called your offices but no feedback.

This is so frustrating as I have paid for this parcel and now I cant find, I have also paid for delivery but the service is very poor indeed. I is my first and last time I will be using your guys services...
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G
gunjan kaur
from Hyderabad, Telangana
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speed post

Address:831001

Hi team ,

My dad has posted my birth certificate from jamshedpur on 27th feb, 2018 and it was to be reached in hyderabad by today. On tracking it shows that it has reached bangalore.. I am not sure why was it sent to bangalore if the address was hyderabad.

I have an important need of birth certificate, please can you send it to the correct location.

Thanks,
Gunjan kaur...
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Address:96000
Website:Ems poslaju malaysia

My name is zaro lim. My parcel tracking no. Em[protected]kr already sent out from korea on 30 octorber 2017 and arrived on 31 octorber 2017. But till now 7 november 2017 i still not receive my parcel and no any update for d tracking, this parcel is very important for me. I m really worried. If you trace and track this parcel kindly send it to me as quickly as possible. Tq...
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J
joshua igbokwe
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Parcel Haven't been received

A parcel was sent to me from Nigeria on Thursday the 29th December 2016 and I still haven't received anything over here in Ghana. It's been like three weeks now and the package is really important please please I need this sorted out, I've been stranded for some time now. So please sort this out, this is no way to treat a client at all and I'd love to here from you and a solution to my problem. Thanks...
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K
khan ashhar
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Delay delivery

Address:West Singhbhum, Jharkhand, EE011466513SA
Website:na

Dear sir i was send urgent docoument from sakaka saudi arab to india jhakhand.date 01.11.2015. but recived 19.11.2015.afte 19 days recived, therfoe my work laps. no benifit of ems.at time of booking promish 3, 4 days deliver and take charge urgent fee.my track no.EE[protected]SA. i want answer, who is reponsible for tis wrk.please reply me othrowise i will file complain comission office of post office....
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T
thompaul12
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delhi customs

Address:Delhi

Hello, please i need help. i have a package coming from USA and has arrived india since 29th november but still with customs. its just a little package containing a watch and shirt which my sister sent. i wonder why its been held for such a time, it normally clears off within a day. am hoping they don't have a problem with it. i normally have them ship using ups or fedex but since this was a small package i ordered it should be shipped...
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K
ketandip
from Sangrur, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

parcel not received

Your item was handed over to Customs(REPUBLIC OF INDIA DELHI F PAR) at[protected]:31:00
Timing Site Status
[protected] 15:46:00 WENZHOU Posting
[protected] 15:59:00 SUDIJINGYING Despatch from Sorting Center
[protected] 18:52:58 WENZHOU Despatch from Sorting Center
[protected] 19:06:44 WENZHOU Arrival at Sorting Center
[protected] 18:47:57 SHANGHAI Arrival at Sorting Center...
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H
harry7077
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i ordered some stuff 4m site and ems isn't delivering it

Address:West Delhi, Delhi

hello can u guys help mee plzz.. m harry 4m delhi .. i ordered some stuff 4m site nd ems is delivering it.. i havnt recived it yet as its wth customss...
i giv u d tracking id..Tracking Number:EE[protected]CN
plz help me out in it..

[protected]:24:00 PINGHU Posting
[protected]:19:36 JIAXING Arrival at Sorting Center
[protected]:28:43 JIAXING Despatch from Sorting Center
[protected]:04:11...
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J
jamal salifu
from Jalandhar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay of delivery

Address:Fatehgarh Sahib, Punjab

My Name is Jamal Salifu,an international student of Desh Bhagat Institutes of Management of Computer Science,Mandi Gobindgarh-Almoh Road(Punjab).I was expecting a package form Ghana to Mumbai Airport,which arrived on 19/11/2011 with a track number CP[protected]GH.
Less I forget,it arrived together with a parcel with I have received but yet no package.This package contain food items which can spoil at any time.I am really worried.If you...
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Nachiket Khasnis
from Bhim Tal, Uttarakhand
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No replies from the office

Address:Mumbai City, Maharashtra

Hello All,

My uncle sent parcel from USA tracking number EI[protected]US... On 28th Spet 2011 its showing custom clearance... I received some kind of letter from custom department saying I need to submit few documents... one of them is "Import export code" What kind of [censored] is this?? Its written clearly that its a personal parcel and hence I do not have such code... Rest all documents are already in the parcel... br...
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S
shafi orchid
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

EMS not Deliver

Dear sir,

M/s Natural Health Supply.com (from USA) dispatch by speed post USPS a parcel containing TWO circuit board and catalog as a DESIGN and DEVELOPMENT replacement towards defective send earlier these are SAMPLES which is for QUALITY INSPECTION and DEVELOPMENT. The tracking number is " EC[protected]US " on April 26, 2011. As per tracking report we find that the parcel is held up at customs since 1th MAY 2011....
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R
regi b. abraham
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

speed post not reached/time

Address:Bangalore Rural, Karnataka

I send a speed post from bangalore Kalyan Nagar post ref: No: EK 44/227856IN to lucknow on FRIDAY APRIL 1, 2011. to my best knowledge it did not delivered and and what is the status of it. Please send me the reply in my mail or Phone urgently.Email: [protected]@rediffmail.com, phone: [protected]....
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sanjaysuretech
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-delivery of Parcel

Address:Mumbai Suburban, Maharashtra

Dear Sir,

I really disappointed with EMS services.

I am expecting a corrier from Korea which has been dispatched on 27th Dec.2010 and It didnt reached yet on 10th Jan.2011. Not even getting any status where it is exactly from net also.

AWB Number is : EM[protected] KR

They do not work and even doesnt talk when contacted over helpdesk or at Post offices. From past 10 days I am calling...
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T
tigga95
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non delivery

Address:Delhi

My parcel was shiped on 4/11/2010 via EMS tracking No. EE[protected]CN the traking information showed showed delivered on 12,13 and 16 of November 2010 but the parcel was not delivered I went to the Post office Kalianpuri But the Post man who deliver the good to my area Mayur vihar phase-3 newdelhi told that my Last name was incorrect and also my house No. I on enquiry with the dealer have found that it was not so my last name and my house...
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R
ROCKY5IITR
from Chennai, Tamil Nadu
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parcel held by customs delhi

Address:Lucknow, Uttar Pradesh

My parcel whose tracking number is EE[protected]CN is being held by customs in delhi.Can anyone guide me what should i do now to get my parcel at earliest.I had ordered a watch from a online vendor....
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I
irfan.ksa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

EMS Article not delivered

Dear Sir/Mam,

With due respect i would like to draw your attention regarding i sent one ems from saudi arabia on dated 11/05/10 for Ranchi-Jharkhand- India.Ems no- is EP[protected]SA
whicj is not yet delivered at my home. i trace with website and found the details which is given below:

Shipment Status
Shipment Status Office Date Time
Item picked up Kharj [protected] 10:55:49
Item picked...
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T
triptikhetan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

speed post not delivered

Address:Ghaziabad, Uttar Pradesh

i hav send a ems speed post to pune symbiosis center of distance learning dated on[protected].bt still it has not been delievered.EU[protected]IN...its urgent its related to my exam otrwise i ll not be able to appear in my exam...............KINDLY DO THE NEEDFUL ASAP

tripti khetan
[protected]
[protected]...
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Hello,

My EMS is stuck in customs for almost 1 week
EMS no: EG[protected]JP

there is no electornic costly item in there. mostly stuff with clothings and baby toys

Please let me know when it will be released?

Regards...
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R
RAYMOND ANTAO
from Madurai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failure of Delivery of Shipment

Failure of delivery by EMS-Speed Post
Dear Sir,
I had posted a very important CD to my friend by EMS Speed Post on[protected] from DINDIGUL to GOA. Unfortunately it has not reached the destined location till today[protected]. When i am checking the status through EMS-Speed Post web site (http://www.emsng.com/track-nodata.asp) its showing a message of "The Track Number: ET[protected]TN is not available at the moment".br...
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Naresh Gupta
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

EMS Parcel in Delhi Customs

EMS AWB No. EE[protected]CN

Your item was handed over to Customs(REPUBLIC OF INDIA DELHI F PAR) at[protected]:46:00

AS bove i have not received my parcel stuck with Delhi Customs. Why they take lot of time as the parcel is urgent. Custom does not understand the sentiments attached with parcels. Please look in to this & let me know when i will be getting my parcel....
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Hello,

I had send parcel at home via EMS (EG[protected]JP) expecting it to reach home soon so that it can be useful to my parents!!

but its still stuck with indian custom from 16th AUG

it does not even have any electronic items neither gift items.

Whats possibal reason the custom have kept it themself?

Kindly entertain this ASAP.

Regards...
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I have sent parsel from EMS (Tracking number EG[protected]JP) to india. its still not received!!
The tracking shows its with Indian custom.
Kindly let me know the reason why the parsel is not released?

It does not contain any electronic items or any gift items!!


Regards...
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S
Surjitdevgun
from Adampur, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

2009-06-19 12:59:00 REPUBLIC OF INDIA DELHI F PAR Handed over to Customs

Your item was handed over to Customs(REPUBLIC OF INDIA DELHI F PAR) at[protected]:59:00

the custom should tell what is happening where is my parcel ?? its EMS responsibility to deliver the parcel to the destination.
 
Timing Site Status
 [protected]:35:00 SHANGHAI Posting
 [protected]:38:00 63 Despatch from Sorting Center
 [protected]:38:37 SHANGHAI Arrival at Sorting...
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Prabhakar Bhapkar
from Delhi, Delhi
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Non receipt of Parcel

I sent courier parcel to my son Prashant Bhapkar, 168 Chaplin Road, Wimbley, Middlesex, London
UK on 16.03.2009 wide Receipt no. EM[protected]N From PUNE HO 411001.
Till date this Parcel is not received by him at UK.
REGARDS,
PRABHAKAR BHAPKAR
4/9, Golf Residency,
Yerawada < Pune-411006...
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