Dear E-Mudhra Team,
Since the inception of creation of Partner account, I am facing errors and technical issues from your technical team end in completing my KYC in the LOGIN ID:DASSMITA (REQUEST TO TRANSFER - ARUNBHALEKAR)
Since, E-Mudhra has now mandated KYC compliance, I am unable to Log-in and use my Product keys' balance.
To resolve the same, I have created one new Log-In for which I have completed KYC compliance (New LOG-IN ID is ARUNBHALEKAR ).
I know that there is a transfer of product keys' system on E-Mudhra account but due to problem in Log-in, I am unable to transfer the same.
Request you to transfer all the product keys' balance (8 Nos.) from 'DASSMITA' to 'ARUNBHALEKAR'.
The new account has been created from the e-mail [protected]@gmail.com and Mobile No. [protected] in the name of ARUN MARUTI BHALEKAR
PLEASE CONSIDER THE SAME TOP PRIORITY AND DO THE NEEDFUL AT THE EARLIEST.
Thanks & Regards
Mar 27, 2023
Complaint marked as Resolved ISSUE NOT RESOLVED,
eMudhra customer support has been notified about the posted complaint.
We would like to inform you that the certificate vide application number 15396834 has approved from our end and the same is pending for approval from your partner. However, I have schedule a phone call for us to assist you in approval of the application.
Regards,
Team eMudhra