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eMudhra Complaints & Reviews

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Updated: Sep 29, 2025
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eMudhra reviews & complaints page 2

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R
Rljewargi
Mar 6, 2024
Mar 8, 2024
This thread was updated on Mar 8, 2024
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Address: 2-910/65/46 DOCTORS COLONY, JAYNAGAR, KALABURAGI

With reference to the above subject, i am the existing customer of Emudra, I took the Digital signature token from you in October 2022 fo the tenure of 02 years, which will end in october 2024, but now when i am trying to sign, it is alerting as expired on 03/03/2024, As informed by your customer care i took new tohen HYP2003 and trying to install or download since yesterday, but no one is guiding correctly nor cooperating.Hence request you to resolve my issue at the earliest
eMudhra customer support has been notified about the posted complaint.
Verified Support
Mar 08, 2024
eMudhra Customer Care's response
Dear Sir/Madam,

I request you to furnish your contact number and convenient time on [protected]@emudhra.com for me to schedule a phone call for assistance in this regard.

Regards,
Team eMudhra
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    A
    Aditya Kumar Patra
    Feb 23, 2024
    Feb 23, 2024
    This thread was updated on Feb 23, 2024
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    Address: Netaji Subhas Road, P. H. E. River Side Complex, Berhampore, Murshidabad, 742101.

    Yesterday I paid Rs 4153.00 for renewal of DSC on 22/02/24 vide transaction ID [protected] paid with phonepe (copy attached) through WhatsApp. But no application ID have yet received. Also nobody reply me in WhatsApp now. The validity will expire on 25.02.24. So please arrange to renew the DSC at the earliest.
    eMudhra customer support has been notified about the posted complaint.
    Feb 23, 2024
    Updated by Aditya Kumar Patra
    Yesterday I paid Rs 4153.00 for renewal of DSC on 22/02/24 vide transaction ID [protected] paid with phonepe (copy attached) through WhatsApp. But no application ID have yet received. Also nobody reply me in WhatsApp now. The validity will expire on 25.02.24. So please arrange to renew the DSC at the earliest.

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      V
      vsnc
      Jan 1, 2024
      Jan 2, 2024
      This thread was updated on Jan 2, 2024
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      Hi,
      I have applied for DSC with e-mudra and it is pending DSP approval. Could you please resolve this issue as soon as possible?

      DSC applicant ID: 16909892
      eMudhra customer support has been notified about the posted complaint.
      We apologize for the inconvenience caused.

      We are glad to inform you that the certificate vide application ID 16909892 is processed and the certificate is already downloaded.

      Regards,
      Team eMudhra
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        R
        Rishi Pradhan
        Dec 30, 2023
        Dec 30, 2023
        This thread was updated on Dec 30, 2023
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        Application ID: 16903040

        Hi,

        My DSP Approved stuck in Awaiting state for a long time. Please can you speed up the process.

        Thanks
        eMudhra customer support has been notified about the posted complaint.
        Greetings from eMudhra .

        We would like to inform you that the certificate vide application number 16903040 has been approved from our end and is pending approval from your partner. However, I have scheduled a phone call for us to assist you in the approval of the application.

        Regards,

        Team eMudhra
        Thank you for the speedy response
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          J
          Dec 29, 2023
          Jan 5, 2024
          This thread was updated on Jan 5, 2024
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          Hi team,

          i have made the payment of 5752/- on 22 Dec 2023 but stocks were not added in my partner account, please check and do the needful at the earliest.

          Partner ID:- [protected]@gmail.com
          Partner Mobile no : [protected]

          below is the screenshot attached and Bank Account Statement for your reference.

          But Account Manager No Response
          eMudhra customer support has been notified about the posted complaint.
          Greetings from eMudhra .

          We apologize for the inconvenience caused.

          I would like to inform you that we have cross verified from our end. I regret to inform you that we have not received the amount from your end. I request you to confirm the Bank account details to which you have made the payment for us to check and assist you accordingly.

          Regards,
          Team eMudhra
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            S
            Shaik Ruman
            Dec 28, 2023
            Dec 29, 2023
            This thread was updated on Dec 29, 2023
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            I have applied for DSC with e-mudra and it is pending DSP approval. Could you please resolve this issue as soon as possible?

            DSC applicant I'd: 16889750
            eMudhra customer support has been notified about the posted complaint.
            Greetings from eMudhra .

            We apologize for the inconvenience caused.

            We are glad to inform you that the certificate vide application ID 16889750 is processed and the certificate is ready to download.

            Regards,
            Team eMudhra
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              R
              Rimita Saha
              from Kolkata, West Bengal
              Dec 17, 2023
              Dec 21, 2023
              This thread was updated on Dec 21, 2023
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              DSP Approval Pending!
              I applied for DSC on EMudhra on 17th dec 2023 and everything relating to KYC was completed the same day, and it's still showing DSP approval pending! Please help!
              eMudhra customer support has been notified about the posted complaint.
              Greetings from eMudhra .

              We apologize for the inconvenience caused.

              We request you to furnish your application ID/registered mobile number for us to check and assist you accordingly.

              Regards,

              Team eMudhra
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                R
                Oct 23, 2023
                Oct 25, 2023
                This thread was updated on Oct 25, 2023
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                Dear Sir,
                I have applied for DSC on last month 15th. My application No.16365248 still it is under the DSP approval.
                Kindly approve the same to proceed further steps.

                PRASAD KUMAR.
                MOB.+[protected]
                eMudhra customer support has been notified about the posted complaint.
                Greetings from eMudhra .

                We would like to inform you that the certificate vide application number 16365248 has approved from our end and the same is pending for approval from your partner. However, I have schedule a phone call for us to assist you in approval of the application.

                Regards,

                Team eMudhra
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                  C
                  Resolved
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                  Resolved

                  Address: ongole prakasam dist andhrapradesh

                  Dear madam/sir

                  CHANDAN SIR FORCED TO ME PRICES ARE INCREASED FROM NEXT DAY SO I have purchase 125 DSc certificates class 3 @ 2 years in Dec - 2022 @ Rs.208/- = Rs.26000/-
                  But Now the price of class 3 @ 2 years is Rs, 120/-*125 = Rs.15000/-
                  on 26th september 2023 i have 90 certificates balance but your system was reduced the quantity 36 certificates instead of 90 certificates due to price variation policy plz think once my side how survive with these problems.

                  it is very huge difference Rs.11000/- which is unbearable from our end one more your system was reduced the quantity 36 certificates instead of 90 certificates due to price variation policy

                  plz try to understand our journey is very long i kindly request to you plz adjust certificates to the difference amount as early as possible

                  today our journey is not end we will continue our journey long years

                  so plz take favorable action on it
                  Oct 4, 2023
                  Complaint marked as Resolved 
                  not reesolved
                  eMudhra customer support has been notified about the posted complaint.
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                    K
                    ksnson
                    May 26, 2023
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                    Hi Team,

                    I have submitted DSC enrollment request : 15489759 and its pending at DSP Approval stage, Can you please help me in expidating this.

                    Regards
                    Gupta
                    eMudhra customer support has been notified about the posted complaint.
                    Greetings from eMudhra .

                    We would like to inform you that the certificate vide application number 15489759 has approved from our end and the same is pending for approval from your partner. However, I have schedule a phone call for us to assist you in approval of the application.

                    Regards,

                    Team eMudhra
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                      N
                      NUS Duraiarasan
                      May 11, 2023
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                      Hi Team,
                      DSP Approval pending, is the last stage and awaiting status for so many days, kindly approve/proceed for further processing level.
                      eMudhra customer support has been notified about the posted complaint.
                      We apologize for the inconvenience caused.

                      We are glad to inform you that the certificate vide application ID 15537350 is processed and the certificate is ready to download.

                      Regards,
                      Team eMudhra
                      NUS Duraiarasan's [Complaint's author] reply, May 15, 2023
                      Thank you for your support.
                      NUS Duraiarasan's [Complaint's author] reply, May 15, 2023
                      DSP approved, thank you for your support, kindly close the complaint.
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                        S
                        SMZC
                        May 8, 2023
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                        EMudhra charged me for the DSC 6 days ago, everything relating to KYC etc. was completed the same day, and it's still showing DSP approval pending 6 days later!

                        Ridiculous!!

                        They are a joke. Never eMudhra if you have an alternative.
                        eMudhra customer support has been notified about the posted complaint.
                        This is for application ID 15664737 and 15664738
                        I sent a message to support and whatever issue eMudra and this issue was resolved within 15 min.

                        It should not have been needed, I should not have to had to send a support request.
                        We apologize for the inconvenience caused.

                        We are glad to inform you that the certificate vide application ID 15664738 is processed and the certificate is ready to download.

                        Please download the certificate once you receive the USB token.

                        Regards,
                        Team eMudhra
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                          K
                          Kevalshah.oss
                          Apr 23, 2023
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                          I have been waiting for dsp approval[protected] since a day and there is no update. They claim to get it approved in 4 hours.
                          eMudhra customer support has been notified about the posted complaint.
                          We apologize for the inconvenience caused.

                          We are glad to inform you that the certificate vide application ID 15618257 is processed and the certificate is ready to download.

                          Regards,
                          Team eMudhra
                          Kevalshah.oss's [Complaint's author] reply, Apr 24, 2023
                          Thank you for the quick response.
                          Please consider this comment as resolved
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                            K
                            kunal tipre
                            Mar 26, 2023
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                            The DSP approval is pending for 1 month please resolve this asap
                            eMudhra customer support has been notified about the posted complaint.
                            Greetings from eMudhra .

                            We would like to inform you that the certificate vide application number 15396834 has been approved from our end and is pending approval from your partner. However, I have scheduled a phone call for us to assist you in the approval of the application.

                            Regards,

                            Team eMudhra
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                              T
                              Mar 14, 2023
                              Resolved
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                              Resolved

                              Dear E-Mudhra Team,

                              Since the inception of creation of Partner account, I am facing errors and technical issues from your technical team end in completing my KYC in the LOGIN ID:DASSMITA (REQUEST TO TRANSFER - ARUNBHALEKAR)

                              Since, E-Mudhra has now mandated KYC compliance, I am unable to Log-in and use my Product keys' balance.

                              To resolve the same, I have created one new Log-In for which I have completed KYC compliance (New LOG-IN ID is ARUNBHALEKAR ).

                              I know that there is a transfer of product keys' system on E-Mudhra account but due to problem in Log-in, I am unable to transfer the same.

                              Request you to transfer all the product keys' balance (8 Nos.) from 'DASSMITA' to 'ARUNBHALEKAR'.

                              The new account has been created from the e-mail [protected]@gmail.com and Mobile No. [protected] in the name of ARUN MARUTI BHALEKAR

                              PLEASE CONSIDER THE SAME TOP PRIORITY AND DO THE NEEDFUL AT THE EARLIEST.

                              Thanks & Regards
                              Mar 27, 2023
                              Complaint marked as Resolved 
                              ISSUE NOT RESOLVED,
                              eMudhra customer support has been notified about the posted complaint.
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                                G
                                Gracy George
                                Mar 14, 2023
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                                The above DSC KYC enrollment is pending for DSP approval.
                                Kindly look into the matter and request you to approve the same at the earliest.
                                eMudhra customer support has been notified about the posted complaint.
                                Greetings from eMudhra .

                                We would like to inform you that the certificate vide application number 15396834 has approved from our end and the same is pending for approval from your partner. However, I have schedule a phone call for us to assist you in approval of the application.

                                Regards,

                                Team eMudhra
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                                  D
                                  DhananjayJ
                                  from PUNE, Maharashtra
                                  Mar 12, 2023
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                                  My application is pending for approval even after full payment .
                                  Enrolment for DSC[protected]
                                  eMudhra customer support has been notified about the posted complaint.
                                  We apologize for the inconvenience caused to you.

                                  We request you to furnish the Application id/Invoice number for us to check and assist you.

                                  You can also reach us on our support email ID [protected]@emudhra.com for quick assistance and resolution.

                                  Regards,
                                  Team eMudhra
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                                    S
                                    sudhir41
                                    Mar 9, 2023
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                                    My dsp approval is pending from the past one week, please approve it asap

                                    applicationnumber[protected], 15334220
                                    eMudhra customer support has been notified about the posted complaint.
                                    Greetings from eMudhra .

                                    We would like to inform you that the certificate vide application number 15334220 has approved from our end and the same is pending for approval from your partner. However, I have schedule a phone call for us to assist you in approval of the application.

                                    Regards,

                                    Team eMudhra
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                                      sudhir41
                                      Mar 9, 2023
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                                      My DSP approval for application number 15334221, 15334220 has not been completed. It's been more than a week and it's still showing ' PENDING APPROVAL'. Kindly resolve the issue at the earliest.
                                      eMudhra customer support has been notified about the posted complaint.
                                      Greetings from eMudhra .

                                      We would like to inform you that the certificate vide application number 15334221, 15334220 has approved from our end and the same is pending for approval from your partner. However, I have schedule a phone call for us to assist you in approval of the application.

                                      Regards,

                                      Team eMudhra
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                                        G
                                        George Thengummoottil
                                        from Powai, Maharashtra
                                        Mar 7, 2023
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                                        I have ordered a digital tokens from Emudra. They say its delivered, but they haven't delivered the tocken. They are lying that I have collected it by sllf, but I was at a different place altogether at the time, they say when it was delivered.

                                        How to resolve this fraud
                                        eMudhra customer support has been notified about the posted complaint.
                                        We apologize for the inconvenience caused to you.

                                        We request you to furnish the Application id/Invoice number for us to check and assist you.

                                        You can also reach us on our support email ID [protected]@emudhra.com for quick assistance and resolution.

                                        Regards,
                                        Team eMudhra
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