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eMudhra Complaints & Reviews

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1.4
Updated: Jan 4, 2025
Complaints 216
Resolved
34
Unresolved
182
So far, so good. eMudhra is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope eMudhra will keep up the work and continue to help more customers with their concerns even better 🤝
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eMudhra reviews & complaints page 3

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I
Iftekhar12345
from Mumbai, Maharashtra
Oct 6, 2022
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My dsc applicant id 14692342 is pending for dsp approval since last 2 days
+1 photos
eMudhra customer support has been notified about the posted complaint.
Verified Support
Oct 07, 2022
eMudhra Customer Care's response Greetings from eMudhra .

We would like to inform you that the certificate vide application number 14692342 has approved from our end and the same is pending for approval from your partner. However, I have schedule a phone call for us to assist you in approval of the application.

Regards,
Team eMudhra
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    H
    Harsh Nambiar
    Sep 27, 2022
    Resolved
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    Resolved

    DSC Application pending DSP Approval

    My DSC Application is pending with DSP APPROVAL LEVEL for many hours. Kindly resolve this issue. I really need this urgently.
    My DSC APPLICATION ID:
    14621396...
    +1 photos
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    R
    raju chinthala
    Sep 11, 2022
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    Address: lingampally chilpur mandal jangoan district telangana state

    Hi pm emudra loan i trid pm emudra loan but it is show to me which is emudra loan is currently not available in your state. my state is telangana .is it correct please give us clarity please
    eMudhra customer support has been notified about the posted complaint.
    Sep 11, 2022
    Updated by raju chinthala     hi emudra loan am from telangana state i was trid e mudra loan but it show to me this loan currently not available your state is it right please reply
    Verified Support
    Sep 12, 2022
    eMudhra Customer Care's response     Greetings from eMudhra!

    I would like to inform you that emudhra is not associated with Loan services.

    Please contact the respective Website that offers loan services.

    Regards,
    Team eMudhra!
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      S
      SubbuJoghee
      Sep 9, 2022
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      My DSC Application is pending with DSP APPROVAL LEVEL for the past one week. Please resolve this issue.
      My DSC APPLICATION NO 14457509
      +2 photos
      eMudhra customer support has been notified about the posted complaint.
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        S
        Sindhu0210
        Sep 4, 2022
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        My DCS approval is pending from the partner from last July 2022. Can you please resolve this asap.
        eMudhra customer support has been notified about the posted complaint.
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          H
          hardagr
          from New Delhi, Delhi
          Sep 2, 2022
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          Hi, it has been a day since i finished all the steps but my dsp approval is still pending. Application id is 14439205. Please help me as it is urgent
          +1 photos
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            H
            hardagr
            from New Delhi, Delhi
            Sep 2, 2022
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            It have been one day since i finished all the steps but it is stuck in DSP approval. My application number is[protected]enrolment for DSC). Please help as it is urgent
            +1 photos
            eMudhra customer support has been notified about the posted complaint.
            Verified Support
            Sep 09, 2022
            eMudhra Customer Care's response             We apologize for the inconvenience caused.

            As per our records, the certificate vide application ID is 14439205 processed and the certificate is downloaded successfully.

            Regards,
            Team eMudhra
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              S
              SM Nurani
              from New Delhi, Delhi
              Sep 1, 2022
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              Not able to login to Emudhra eSign account

              Address: Konkan Railway Corporation Limited, Ratnagiri-Maharashtra

              I have Emudhra eSign account with user ID "smn1908" with mobile no. [protected]. I am continuously not able to login to this account and not able to eSign on GeM portal. The message "something went wrong" gets displayed. Due due this urgent signing of contracts on GeM portal is held up. Please arrange sort out this issue at the earliest....
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              V
              Vasanth Manickam
              Aug 24, 2022
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              I have applied for DSC Class 3. The application status shows "pending from partner". There is no action afterwards. Can you please expedite to resolve this and provide me DSC at earliest?
              Thank you sir /madam
              Hope it will resolve as soon as possible.
              eMudhra customer support has been notified about the posted complaint.
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              We apologize for the inconvenience caused.

              As per our records the certificate vide application ID 14378093 is processed and the certificate is downloaded successfully.

              Regards,
              Team eMudhra
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                C
                Cjshiva
                from Chennai, Tamil Nadu
                Aug 22, 2022
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                Hello, my application number is 14361759 and dsp approval is pending for more than 5 days applied on august 17 and its still going on … everything else was approved only dsp approval is pending …
                eMudhra customer support has been notified about the posted complaint.
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                Greetings from eMudhra .

                We would like to inform you that the certificate vide application number 14361759 has approved from our end and the same is pending for approval from your partner. However, I have schedule a phone call for us to assist you in approval of the application.

                Regards,
                Team eMudhra
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                  C
                  cjosephsaji
                  Aug 18, 2022
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                  Application ID : 14363383
                  It's been about 10 hours since I've complete the process required. They've approved the video recording. But it DSP status is still Pending...
                  Is there anything I should be doing from my end?
                  eMudhra customer support has been notified about the posted complaint.
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                  Approved Now, Thank you
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                    J
                    Jyostuna
                    Aug 11, 2022
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                    My dsp application number is 14333632

                    approve it asap as Ive been waiting for so long
                    eMudhra customer support has been notified about the posted complaint.
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                    Greetings from eMudhra .

                    We would like to inform you that the certificate vide application number 14333632 has approved from our end and the same is pending for approval from your partner. However, I have schedule a phone call for us to assist you in approval of the application.

                    Regards,
                    Team eMudhra
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                      A
                      aryan120
                      Aug 11, 2022
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                      14333593 is application id and is pending
                      eMudhra customer support has been notified about the posted complaint.
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                      Greetings from eMudhra .

                      We would like to inform you that the certificate vide application number 14333593 has approved from our end and the same is pending for approval from your partner. However, I have schedule a phone call for us to assist you in approval of the application.

                      Regards,
                      Team eMudhra
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                      1 found this helpful
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                        A
                        atulsingh75
                        Aug 11, 2022
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                        DSC Approval pending for last 3 days, can you please take a look and expedite ?
                        Application ID: 14322925, 14322924
                        eMudhra customer support has been notified about the posted complaint.
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                        Greetings from eMudhra .

                        We would like to inform you that the certificate vide application number 14322925, 14322924 has approved from our end and the same is pending for approval from your partner. However, I have schedule a phone call for us to assist you in approval of the application.

                        Regards,
                        Team eMudhra
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                          A
                          atulsingh75
                          Aug 11, 2022
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                          DSC Approval pending for 3 days, can you expedite ?
                          Application ID : 14322618, 14322617
                          eMudhra customer support has been notified about the posted complaint.
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                          Greetings from eMudhra .

                          We would like to inform you that the certificate vide application number 14322618, 14322617 has approved from our end and the same is pending for approval from your partner. However, I have schedule a phone call for us to assist you in approval of the application.

                          Regards,
                          Team eMudhra
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                            A
                            Amansaini18
                            Aug 10, 2022
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                            My emudra application number 14317182 is pending from four days for dsc.
                            eMudhra customer support has been notified about the posted complaint.
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                            We apologize for the inconvenience caused.

                            As per our records the certificate vide application ID 14317182 is processed and the certificate is downloaded successfully.

                            Regards,
                            Team eMudhra
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                              S
                              SuwarnaR
                              from Bengaluru, Karnataka
                              Jul 31, 2022
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                              I applied for eMudhra DSC (Digital Signature Certificate), It's been more than 5 hrs but the application is still under process for DSP Approval.
                              Application: 14293395
                              eMudhra customer support has been notified about the posted complaint.
                              Aug 02, 2022
                              Updated by SuwarnaR                               Issue Resolved by Emudhra
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                                A
                                anujbansal
                                Jul 6, 2022
                                Resolved
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                                Resolved

                                My DSC application 14176146 is pending for more than 7 days. It is stuck in DSP approval.
                                Jul 7, 2022
                                Complaint marked as Resolved 
                                spoke to company. It is resolved
                                eMudhra customer support has been notified about the posted complaint.
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                                We apologize for the inconvenience caused.

                                As per our records the certificate vide application ID 14176146 is processed and the certificate is downloaded successfully.

                                Regards,
                                Team eMudhra
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                                  S
                                  Sunita Chawla
                                  Jun 30, 2022
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                                  Enrolment for DSC[protected]
                                  DSP Approval is pending since more than months now, no one is doing to resolve the same. Kindly do the needful.
                                  eMudhra customer support has been notified about the posted complaint.
                                  View replies
                                  We apologize for the inconvenience caused.

                                  We request you to furnish the application ID for us to check and assist you. Please feel free to reach us on [protected]@e-mudhra.com for assistance and clarifications. We will be happy to help you!

                                  Regards,
                                  Team eMudhra
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                                    P
                                    payal_singh9
                                    from Mumbai, Maharashtra
                                    Jun 22, 2022
                                    Resolved
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                                    Resolved

                                    They claim to provide DSC within a day however my application is pending for DSP approval since 2 days. Can some one look into it and resolve asap? Enrollment number is 14136510
                                    +1 photos
                                    Jun 22, 2022
                                    Complaint marked as Resolved 
                                    eMudhra customer support has been notified about the posted complaint.
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                                    Application ID[protected], 14155718, DSP Approval pending from last 2 days l. Very disappointing.

                                    DSP approval pending since 2 days - Comment #4012649 - Image #0
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