eMudhra Limited — DSC application verification pending.

Address:

3no, Krishnapur, Rabindranagar, Hooghly-712103

Hi,
I am Tathagata Paul from AXCON Design Consultancy having DSC Id’s 15802951 and 15802950 of Signature and Encryption. Due to some issues I had to delete the previous certificate I received from Emudhra and revoked for a new one on 3rd June 2023. I completed my verification action in the first week of June 2023 regarding the application for a new certificate.
However, I found that the verification of all actions has been completed from your side except one. The ‘DSP Approval’ is still on ‘Awaiting’ condition for the past 20 days. I have contacted customer care through calls and emails for multiple times, but the issue is not solved yet. The problem solving process of Emudhra is very slow and confusing.
Thus, I would appreciate it if you could properly understand and sincerely solve my issue as early as possible.