Envi Salon & Spa — envi salon @ inorbit mall, hyderabad worst experience

Address:ENVI salon, Inorbit mall, Hyderabad., Hyderabad, Andhra Pradesh

Subject: prices on the menu doesnt match with what they bill..

I had worst experience with envi salon, inorbitmall in hyderabad. This was my second visit. I hav come here for keratin treatment and was recommended straightening and smoothing treatment by them post consultation. After the service was completed they billed for me complex intense treatment (Rps11, 000) which was almost double the price. I enquired my stylist (The person who did the treatment) about the type of treatment she has done. She confirmed straightening and smoothning extra long (Rs 6500). Then we check with the receptionist (The person who does the payments) regarding the discrepancies in the amounts. We were told by her that the treatment was 6500 and the extra amount was towards the volume of the hair and then we disagree with her regarding the discrepancies. Then comes the guy named sohail he says the treatment is different altogether so this is where we lost the trust hearing 3 different things from 3 different people from the salon. Post discussion all the three persons involved had come to to the same (Wrong) stand and we ended up paying 11328 with having membership discount. The guy named sohail who was behind all this confusion drama doesnt seem to be genuine at all and the lady changed her words upon speaking to him this was my ridiculous experience ever and this surely cheating the costumer and we asked for the bill they gives us manual receipt with 18% taxes doesnt seem to be genuine i did save all these things to file a consumer complaint against them beacuse they charging at their will with out considering the prices on their menu. When we enquired the discrepancies they come up with cocknbull stories never recommed this salon

The billing below is also a cheating, no where matching to prices shown on the menu,
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I had haircut and it was for 800 plus taxes but I had corporate ID offer for which I had 20% discount but what I paid was 950 because they told haircut was a bit more professional which they didn't inform me earlier so it's basically unfair that they first didn't even inform me about the kind of haircut they were to do for me!!

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    ENVI salon, Inorbit mall, Hyderabad., Hyderabad
    Andhra Pradesh
    India
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