Epson India Complaints & Reviews

We have a epson l4160 all in one color printer having some issues for the last 7 months and got replacement for this printer 4 times. Still we have the same issue for duplex printing and cant print jpg files, if we print jpg files print comes in center only. After getting doa, they had sent the printer to epson bangalore office to study but till now no answer from their side. Service center people not picking our calls and epson kerala head not picking our calls. What should i do with this printer???

I am not a new customer of epson. Whenever i contacted their technical support, i have always experienced unprofessional attitude of their executives. They disconnect the calls without providing proper support.
They just don't care about their customers. Though they are serving their customers in our country since so long, they don't seem to have any technical support system of their own. They just log the complaint and provide contact no. Of the local franchisees.
This time i have purchased an ink bottle to refill the tank of my l800 printer and after refilling we are supposed to enter the id of the bottle in the system. As there occurred a problem with the app, i had to restart the process. This time when i enter the same id it isn't getting accepted. I was expecting that the technical support of epson would reset the id for me. But inspite of doing that they said that we have to pay for the service as the printer is out of warranty. Why should i pay just for getting the id reset when i have paid so much amount for the ink bottle. Though the printer is out of warranty, there is no problem with my printer.

We are facing continuous problem with the printer we can't able take printouts of atleast 10 pages. Paper is getting jammed again and again. We got serviced for 2 times from the espon service person but again we are getting same issues. Our printer is still under warranty. Please do something to get out of this issue.

We already register a complaint (Complaint no : inc[protected])

Often the paper is getting jam, we have to turn off and again restart it again. This is issue is happening continuous.
Please help me to sort out this

We are extremely disappointed as permanent solution not being provided in pimple saudagar, pune. Epson l1455 serial number is x2sl003757.

Epson l1455 serial number is x2sl003757

We are extremely disappointed with ignorance and not addressing our repeat requests for fixing issues on epson l1455 (Details below) -
Epson l1455 serial number is x2sl003757

Please ensure visit to check this printer in warranty and resolve our concerns

There is a problem in head. If we give light cleaning, medium as well as heavy cleaning, that too 5-6 times, there is a dark lines visible in a print. We also tried head maintenance, but still there is no good result in a print. We thought there might be printing media problem. So we tried with 3m brand. Again the result is the same. Please find some solution for our problem. We will be thankful to you.

प्रिंटर मॉडल न. L3110 सीरियल न. X5dz079613 दिनाक 29 jan 2019 को हमने ख़रीदा था प्रिंटर सही काम नहीं कर रहा है हमने उसकी शिकायत दिनाक 18/03/2019 को हेल्पलाइन नंबर पर की थी उस के बाद इंजीनियर प्रिंटर को देखने आया और प्रिंटर को सही नहीं करके गया हमने कंस्यूमर फॉर्म में शिकायत की जिसका कम्प्लेंट नंबर 1215211 है जिसमें प्रिंटर को बदला जाय और हर्जाना दे मेरे मोबाइल नंबर [protected] है

Epsone printer notworking properly scan and printing problem   replace all

I will parcheage epson m200 printer (Sl - *s2ly223497) on 09.03.2019 and install properly test page print very good but today morning i opened my shop and print a page but printing is very bad i can't understand on this problem.
So sir please send a technician and solve this problems.

Thanks & regards
Sisirangshu mondal

Epson team,
We've been following following issue with epson l405 and make several complaints so far
1. Connectivity issue : we are facing the connectivity issue regularly as we unable to use the wifi command & sometimes no print comes even connecting the printer usb cable.
2. Printing issue : some white lines are coming in print out & also sometimes paper comes blank from the printer.
For this we lodged the complaint 12 - 14 times. The service engineer visited every time, checks the printer for half an hour approximate & then said now the problem is resolved.
In last visit of service engineer he said that now the problem is in ink, so for it the another ink test engineer will come in next 2-3 days & he will resolved the problem. The ink test engineer came & checks the ink & said that you refilled the duplicate ink that's why you are facing the problem while i am using the original ink we got at the time of purchase and not refilled yet.
On 12 august 2018, at this stage as per printer report there are only 484 color pages, 724 b/w pages, & 2 blank pages prints taken (Refer the attachment). When i called customer care, they told that your warranty is void due to duplicate ink usage.
As per epson company the refill of ink is required after 6000 pages print, then how the ink test engineer is saying that you refill the ink.
We made a complaint over mail but nobody responded us.
Today as on 5th feb our black ink is empty and we have to refill with new original ink.
Kindly resolve our issue else i will file a case in consume court against epson how you make fool of your customer.
My contact no is
Vivek sambharwal
[protected]
[protected]

Attachments : 1. Copy of bill,
2. Ink test report.

Dear Sir/Madam

I have purchased a Epson L3110 before 2 months. SERIAL NO: - XDZ031820. From the using of 15 days on words I have faced problem in made coping. After made few copies printer are very slow to coping actually scanner was not moved.

I called to Customer care and lodge complaint 2 times. But engineer came and said that this problem are not get any solution. This is the feature of this model printer and it is not for using commercial purpose. Engineer and his senior trying to convinced me but not tried to how to solve this issue. Also Engineer said he is not bother whatever I written in service report.

I agreed that I used this printer in my Shop for XEROX and Print Out purpose. But 5-10 copies XEROX in a whole day is it commercial use.

I am herewith attach latest service report.

I have loose my money as well customers and reputation.

Please look into this matter as priority basis.

Thanks
Prasenjit Chandra
[protected]

Epson printer purchased in september 2018 from astha computer tezpur assam. Within a spanish 3 months the printer paper getting jammed and hence machine is lying idle since long and hampering my day today business activities in turn incurring loss to me. Complaint logged to customer care video imc[protected] dt 14/2/2019 and repeated reminder cum request telephonically done to service centre epson india. Since the your company is reuted one i wish that the service engineer to be directed to attend the snag on top priority please. The printer is under warranty.

Dear sir/medam iam purchased a epsonl380 printer on[protected] and this printer is iam not using a four months and iam using a printer in a two months black ink is empty and iam refilling a epson company black colour
But my printer is not printing a black colur so please help me my mobile number is [protected] kadiri town anantapuramu district andhrapradesh please solve my problem

I purchased m200 printer on dec 2017, now i am not getting the printouts, i registered a complaint to the service station from there is no positive response and they are asking me to take the printer to the service station, really i am upset with your poor and bad services... Please rectify and act positively..
Serial no. S2ly102114

Regards
Sathish
Sree enterprises
Davangere-577004

Epson l1455 serial number is x2sl003757 and last logged request is 5694609

We are extremely disappointed with ignorance and not addressing our repeat requests for fixing issues on epson l1455 (Details below) -
Epson l1455 serial number is x2sl003757 and last logged request is 5694609

Please ensure visit to check this printer in warranty and resolve our concerns

Epson model no. L 3110
S/n :-x5dz040377
We purchased the printer on 17/11/2018, this printer has problem so replaced the printer in dec 2018
Now this printer giving problem from two days.
Pls replace the printer model number
We have already working with m200, l210 — l380, l1455
These are working good from five years without fail....

Attached please find installation report & amazon receipt for my printer.
When i called customer care since the printer is not working i was told that the printer is not in warranty.
As per the attached invoice & installation report the printer is still in warranty then why this confusion & harassment to the customer.
Kindly do the needful at the earliest as the printer is used to issue medical reports in my clinic
Dr. Haresh sahijwala

My priner serial no is *X2Q5436666* and my complain no is 5657954 dated 11 Jan 2019 till today dated 15 Jan none of the engineer has been come to solve the problem.4times the engineer solve the problem but priner is continuously error in printing.the previous complain no is 5481347, 5488268, 5619606, 5657954.if the problem is not solved I have to go to consumer forum.

I have purchased epson printer l360 through amazon india sold by appairo retail private ltd.
S. No. Vggk262547. Invoice no. Sboa-64785 (Mh-sboa[protected]. Order no.[protected] dtd 02.01.2019. Product was delivered on time. I have following grievance —
1)- no one came for installation of printer, though it was promised.
2)- company wants that product should be registered within 14 days online. But when a person tries to register it on epson website it demands uploading of invoice, however, when a person tries to upload it by taking photo of invoice then website says it cannot be uploaded. I tried to contact their customers support system by giving above details they don't respond.
It appears that company doesn't want people to register their purchase to avoid service.
Thus the espon india like street vendors believe only in selling products by hook & crook.

I am running computer institute, very much interest to use our printers for color also samsung laser printer. Recently i contact with my samsung 2876nd printer to digital world service center located in guntur address: 2nd floor raghu mansion complex s-11, 4, 1st lane, guntur, andhra pradesh 522002. They damaged my printer also changing inner main costly parts i. E image unit, logic board and they return my printer dont even before condition when i went to service center. Now my printer not working. How our epson service center take samsung printer with knowing knowledge about printer. I want justice on this action plz

Dear sir,
My epson printer is not working properly. Either print paper is coming blank or paper not accept.
Please solve this problem.
Please provide and send a macinace to repair this printer.
It's printer is period of garanti.
Thanks & regards
Sitaram kumawat
Atal seva kendra, vpo. Dhani boraj
Via jobner, tehasil - phulera, dist. Jaipur. 303328