Epson India Complaints & Reviews

Dear sir,

I would like to inform you that on 04.06.18 people came from above mentioned firm for providing service to my printer mdl l-210 and told us there is no defect in my printer and after getting 20-25 outputs it again stopped. After that they again came for servicing and told us that their is defect in the roller. They didn't checked the same properly at the very first time and also charged for providing service. This is completely inappropriate.

Regards
Eastern distributors
10/1f diamond harbour road
Kolkata-700027
[protected]

S.No. - * X 2 Q 5 4 9 6 7 8 9 *
This Printer old 3 Months
black and color not print properly
and in a three months it repaired 7 times by Epson Engineer.
But not get a any final solution. that a not work properly till now
so i am finally Decided that i want replacement of this printer soon as soon.
without no any excuses.
and Please find Of this attachment...
Please Contact on this no. [protected]

I have bought a new printer l405 purchased two months ago. Now its not woking properly. Your toll free number is either not working or it says no service available on this number) / or incorrect no.in the end after trying so many times, i am not able to contact the epson customer care even once. No mean of other communication is available from last 15 days. May i know how to avail service for my printer. My address is dssc, wellington, coonoor, tamilnadu - 643231.

The first toll free no.[protected] works rarely. You are requested to contact me on the details given below & may guide how to get service of my printer. My printer is not working from last 15 days

Reply may be send in my emailid - [protected]@yahoo.com

We are facing issue in service of epson printers as your service centre in chandigarh is not repairing our printers, we have around 40 epson printers in our organisation.
We had sent two printers model l1300 epson (Ubay000128, ubay001372) to chandigarh service centre (Vcare technologies punj6)
In first printer there was problem of not picking of a3 copies, service centre has change the asf roller kit in that printer, after replacing afc roller new problem arise, as while printing word was not getting aligned and in second printer there is problem of ink pad replacement. Two months have passed but till now no solution from your chandigarh service centre. Both printers are with service centre

Dear sir/madam,
Aaj subah[protected] ko jab mai print ke liye printer start kiya to mere printer me red light blink kar rahi hai or print dene par service required ka option hi de raha hai jab ki mene kal bhi print kiye the daily ki tarah
Model — epson l380
Serial no — x2q5278357
Mobile no-[protected], [protected]
Bills and image attach with complaint...

Respected sir/mam, am suresh from v3 computers (Coimbatore), herewith mentioning that epson service centre (Wiptron peripherals epson service centre - kala complex, 100 feet rd, 4th street extension, gandhipuram, coimbatore 641012), are literally avoiding to service epson printers on site, they are harsh on every customer if its out of warranty, they are not even responding to them, they just ordering them to bring the product to service centre if it is out of warranty, even without servicing the printer they keep on telling the service charges will be 550/- for just a visit (Without even aware of the problem of the machine) this is not the first time we are facing this frustrating behaviour from authorised epson service team, the recent complaint id:5214874 for the proof, they are just calling the customer after 3-4 days of complaint raised, but not even care to visit on site and service, our epson customers are very much irritated and frustated with authorised epson service and their behaviour, even after i spoke with the tamilnadu regional head mr ezhil rajan[protected], no action has been taken, after 3-4 days of complaint, they are just calling our epson customer and ordering them to bring the product inspite of corporate clients, personally using customers, kindly am requesting you to look on this issue for the betterment of epson sales and service, it really affects the sales of the epson directly if it is not taken care, such a good product has gotten a bad name due to weird service issues, kindly contact me @+[protected] for any clarity regarding this serious issue.

We have submitted our epson 220 printer in sec-42 chd two times in last 10 days. But they did not resolve our problem and we are getting negative response from them. We are not satisfied with there service in chandigarh. Kindly solve our problem asap. They also comitt us to visit us at 7/9/2018 at 2:30 p. M but they did not come & when we call them they gave us the negative response.

Lines appear while printing on 6/4 but fine a4 printer cables fixed and restart but still not working urgent service needed . shading on sheet while printing.   Replace all

From the beginning the printer model number epson l565, is not working properly after several complaints. I also send this printer to the service center but the result is null and void. Also, epson product service team @ jammu taking customers for granted, don't visit even after 15 days of service request.

Every time we call they say will come in evening /morning. If they can't handle the service request than additional service partners should be appointed.. Our business is getting impacted and they don't bother at all

Repair my epsonl805epson printer
My contect number [protected]
Adreess ranbari kota rajasthan 324005
U like computer near shagun garden rangbari
I want to draw your kind attention please repair my epson l805 printer and cheked mistek hardware end rifil cartej printer
And other problem sollution please give me help please handle my complaint veri short time

Printing quality is very poor and its speed of scan and copy from upper tray is very very very slow, whenever i use upper tray paper always jammed in machine,
I pissed off in 2 days only.. Just 2 days passed to buy this scrap machine.
Kindly pickup this machine and refund back my amount,
I complaint for this om 23aug engineer visited my place on 24 and no action taken yet

Hi

Epson product service team @ bangalore taking customers for granted, don't visit even after 15days of service request though they charging for same.

Every time we call they say will come in evening /morning. If they can't handle the service request than additional service partners should be appointed.. Our business is getting impacted and they don't bother at all

Regards
Sheetal
[protected]
[protected]

I have bought epson l380 on 15/8/2018.
After i brought it to home it was working but after 1hour,
It's power button light was off and it then never went on since then.
I checked that the power supply and the socket was ok.
But could not find find what was wrong with the printer?
Power supply was fluctuating that time and may have disturbed something related to power supply component of the printer.

All, Whoever plan to purchase a printer through EPSON online store, Please read my experience & review. I have ordered a EPSON 4150 printer through Epson online store with a discount scheme provided to our corporate employees. (Order no.[protected] It took nearly 9 days to dispatch the shipment to me after a series of follow up emails. please note there is no online support in Epson like any other online stores I received the product on 20-Aug-2018. But when I opened the shipment, I found they sent me a defective product with the rear paper door was separated from the unit.Also the back portion o[censored]nit completely disintegrated from the unit.(Attached photos). Immediately I sent out an email to [protected]@epsonshop.co.in (remember this is the only point of contact for customer) and explain the defective product. For any response from the Epson store you need to wait 24 hours from time of initial email communication. Just imagine after paying your money with bank interest and you have to wait 24 hours for response. The next day some one from the store responded and asked me for photos. I sent a number of photos with all angles. But now they are saying that they have escalated the issue to some other department and asked me to wait without giving me a timeline though I have requested for an ETA. Earlier I wanted replacement but after their response without giving me a timeline for a solution, I have decided to refund the money from EPSON that I paid for this product. I do not want a defective product for my hard earned money.

Dear Sir,
In reference to previous call registered for my Epson L-405 printer was for color print issue, is attended on 20th Aug 2018, with service report no.[protected]. Technical has checked and reported printer OK, but we are concerned about color mismatched with original media.He was unable to clarify and provide solutions for the same.My kind request is to verify that printer giving correct color output.As i am not satisfied with color printouts from this printer.I request you to send technical person who has knowledge of color saturation to verify my claim.Attached herewith photos to understand my complaint.
Exacting favorable reply and response from you.
Regards,
Ajay Mardia
Architect and Interior Designer.

My epson printer l380 model c462h has not been working since last 2 weeks. No power supply is showing in it. It had been working fine since it was supplied 2 month before. We are a government organisation and we had been using it for office purpose and use was not too high. Only 10 printouts would had been taken out till now. Kindly reslove the issue asap as it is hampering the office work.

Printer is picking paper, hence printing process is held from1 august 2018, i have already lodge complain on phone, printer had purchased from new u2us pc skills cinema road gorakhpur vide bill no 25 dt 17-4-18
Printer details-epson m200 serial no-sn. S2ly156342
Kindly solve the problem in urgently, as i had purchased printer for printing bill,
Address — m/s india sports, cinema road, gorakhpur u. P
Mobile no-[protected], [protected]

I have m 100 printer in my govt. School
School name : navapura (Kuna) ta. Mahemdavad dist kheda gujarat-387130 it is not working properly head belt problem of m 100 so i want to service it by epson. Serial no. Of printer is
S2xy027311 in company warranty period.. Iwant to service it at my address so kindly arrange. Address 768 jantanagar ramol road ahmedabad contact no. [protected] and [protected].

Request no. Nc[protected]

On july 16th i made a simple request for installation and demo of my printer l 4150, serial no. X4dj002190. I was given nearest service centre number and when i contacted the service centre he stated he will send someone. The service engineer called me to come and i requested him to come on saturday to which he agreed. Since then it's been 10 days no one came or called.

I called the service centre again today and the incharge says it may rain so no one will come. This is strange honestly!

I was using an hp printer earlier and never faced such kind of issues that too with 2 weeks of buying the product.

Can you help?

Regards,
Sanil nair

We had bought a printer in the month of may and from the day of installation the printer is giving problems and is not working properly. First there was problem with wifi printing. Then there were lines all across the coloured print. So we called the person from the company who came for installation mr maya shankar and he said to do the head cleaning from the computer which was surprising as a new product neads head cleaning which maybe due to the faulty printer or the make should be defective. We did the cleaning option from the pc and it got rectified and then again after 2 days the same lines started to appear and again we cleaned the head option. Just 2-3 days after the printer was purchased the display got blank it showed nothing and till today it is the same. So is it a good product?? When we do print out from tally sometimes the printing takes 15-20 minutes to print through the usb. Also when printing other documents pages are missed in between and sometimes there is no print of a particular print out. Then we have to give the print command again and then it prints sometime.

The company should either replace the product or payus back the amount as this product is not a standard printer and i feel after facing these issues that the company is engaged in manufacturing sub standard products. The technician who came today said that the call is pending for display.