Epson India Complaints & Reviews

Page jam problem with in 1 month and after giving to service center they done some wrong work the page jam didnt working and now ink leakage.
The working employ of guwahati epson service center (New market) are not trained. And fraud people. They couldn't fix the problem but they gave me product by more damage.
I want my money back or new printer.

Hi,
Recently purchased an Epson L805 printer.
Some rats get int to my printer and destroyed some cables. I submitted the printer to the service center named: Gloria Business And Services. In the coming 27 may it is going to be a month since I submitted printer to the service center . I am very shame that companies like Epson providing such cheap service to their customers. Their rating on google map is 2.4. That also so shameful. Products like printers are very much required in daily life for most of the users, so this much delay in the service is so bad.

Namoskar sir mera printer ka problem howa hai mene complaint kiya tha complaint no. 4859139 hai. Check kar ne ke liye naugaon se aya tha uska name hai ashim borah mobile no [protected] printer check bhi nhi kiya ek paper me signature karo bolta hai mene kaha check to karlo to bolta hai apka printer pahle koi khula hai. Hum check kar ne se paisa lagega usaka bad service center me kisise bat kiya printer ko jur jabar jasti kholke bolta hai ye tuta hai or bhi kuch bola raha tha so kindly action for service men i'm not seticefie for epson service center mera name ajay agarwal hai or ahne me pura din laga diya morning me phone kiya tha evening 6:00pm me pahucha 6:15 nikal giya. Thank you

I bought epson l380 inkjet printer. I am regularly facing this problem of paper feeding. After four to five print outs, the printer stops taking paper. I registered a complaint, a person named neeraj was sent for service, he came twice and suggested to clean the printer when it stops taking paper. After he left, one printout and then i have to clean it every time. I kept doing this and the printer stopped working. The service person asked for a video and said that he will discuss it with his senior. I request you to send a person who has the complete knowledge about why is such a problem coming because i don't think cleaning the printer after each and every print out is suitable for long run. Please look into my problem as i am very dissatisfied with your product. The serial number of the product is x[protected].

Print is not clear though service person serviced last month.

Printer head problem may be, please rectify immediately.

Print is not clear though service person serviced last month.

Printer head problem may be, please rectify immediately.

M/s. ​sk solutions
​# c 68 2nd main 2nd stage
Peenya industrial area​
​bengaluru - 560058

Thanks & regards,
Sanjay kumar
M:[protected]

I will not recomond to buy epson printer to anybody because after guarantee period if you face any problem nobody will help from epson company but yes after so many request and call to all branch office in india of epson printer, a technician will come to visit but they will refuse to touch your printer instead the technician will perform some programe from your pc for five minutes and he will charge rs. 550/- without servicing your printer.

My printer serial no. is X2Q5025337 and printer model is epson L 380
and this printer is not repaired by the company executive and they are also denied for the replacing my printer which is in warranty period. and the epson printer is worked with me only 7 months and after that the printer is unable to print and the printer is not revealing black and blue ink
their are more than 45 days has been passed and till i am not getting result or not a printer had been repaired and because of it i have suffered from this problem from 24 march 2018 to till now and the company is not giving answer it properly. and i have lodge a complaint in the company many times the complaint is as under.
4634729
4733645.
and because of it i have suffered many losses due to this my monthly approximate print is as under
black :- 250
colour :- 125
(and photo print also)
so all this i have bear loss due to printer is 4000/- rs approximately and i have also loss my goodwill in the market

so i request to you please replace my printer with my concession amount or return my money which i have invested on that and give my concession prize.

I A.G.Matriculation school, surandai, tirunelveli, tamilnadu, ph :[protected] bought Epson l380 printer on 22 June 2017 from Agni computers, 22A east car St, tenkasi- 627811 . Now it is in repair condition within the warranty period. The printer took 13000 copies only. I kindly request you to give new printer or repair the existing machine without any cost and service charges.

Sir,
With due respect i like to inform you that I RANABIKASH KONAI, Prop. RBK ENTERPRISE, residing at Gopalmath, mejedihi plot, Durgapur - 713217, Dist- Burdwan, West Bengal. I had a Epson L380 All In One Printer. Today I purchase a Epson 664 Blank ink for my Above Said printer from my local Computer Shop named "ANGEL COMPUTER". The owner of the Shop named "PRATAP HAZARI". The Actual price of the INK is 299 including all TAX, its a TAG Price but he take Rupess 310 (Rupees Three Hundred Ten Only) for this ink. This is unfair and have no base.

So, I request you to kindly check this out and take action as granted as soon as possible.
Thaking you.
Regards
Ranabikash Konai
Mb No. [protected]

Hi i have bought new printer on 23rd april with gst invoice. I have installed at my home on 25th april. Printing was working fine however when i start printing of photos on 28th its showing lining on the pictures.in all pictures its showing me the same lining while black or colour print both. I have registered an complaint on same date n request to engg to come on same day. I got an call from the guy (Service center). He said i cannot come today because i am residing too far from your complaint address, so i will come on monday. Then i received an call from one more guy n he asked for timing n said sir today our engineer is not available so complaint will be handle tomorrow. Today on 1st may he called n came for service n he found there's some issue. I told him i want my printer to be replace not repair as i got this issue in new printer which is 3 days old. Then he called to one of his senior n his senior said "sir aapko nahi kaarna mat karao, hum change nahi karenge". This is pathetic service i got from epson.

As we have bought printer Epson M 200 and in the box it showed that it can be run on windows xp sp1 or higher.. and our system is windows xp sp3 but it's not supporting our system.. technician are telling us to upgrade the system.. we might loose our data. Many technician have to check and install the printer but they cant install. So kindly revert us back Asap.

Please refer to JR number of my complaint - INC[protected]. My customer number is IN[protected].

With reference to the above complaint, it has been more than 30 days since the issue is not resolved. None of your mentioned Service Center you mentioned is ready to serve even after me given appointment. Lakshmi System and Technology is very rude in attending customer calls and denies any of the time options that I put forth. In fact, they are wrong in making claims that they are ready to serve the customer. I've attached proof of vendor not responding from my SMS log. I am also attaching proof of Work order sheet dated 31st March 2018 from which vendor has not responded. Because of no response from vendor, I had to raise follow-up complaint with Epson dated 09th April 2018.

It is very disappointing to note that Epson and vendor/Asscoiates is procrastinating for more than 30 days from the date of first service visit. This clearly shows that Epson is not interested in resolving the complaint. If Epson doesn't respond to my complaint within 3 business days, then, I'll have to take a legal action against Epson for deficiency in service.

L 380 board complaint _ april 5th 2018 serial no x2q5357030, but still date no respose in local service inginers, phone call no respond, i call tomorrow coming board but still date no board
How many days delay
Poor service in local authorised persons next day come next day come
How many days
Phone call no respond
Plz resolve the problem earlier

I purchased epson l405 printer on 4 april 18. Last 2 days i am waiting for epson technical person for printer installation. Nobody contact me from last two days. So i request you please send your technical person immediately.

My contact details

Baban patil
At - takai
Post - sajgaon
Tal - khalapur
Dist - raigad
Maharashtra, india
Khopoli 410203
Mob [protected]

Printer model no c462h ser no x2q5291741 purchased from harshit enterprise on 01 nov 2017 is not printing well in black cartridge. So, it is requested to provide a suitable mechanic for repair of the same printer. Address is appended below:-

2/3 gorkha rifles
Near 10 air force hospital
Hasimara
West bengal
Pin - 735215
Contact no - [protected]

From
Principal
Gthss murikkattukudy
Thoppipala
Idukki
Via kattappana
Phone mobile [protected]

Epson m200 model c472a serial no *s2ly168298*
Even after fillining ink we cannot print...
We have tried nozzle check, print alignment, head cleaning.. The unit is not responding
Being an educational institution it is very much urgent
It was a govt of kerala supply

I live in sriganganagar, rajasthan (India). I bought wi735 series laptop. The projector's lamp has been damaged and i have made the payment for new lamp. Its been 1 month now but the problem has not been resolved. I am fully dissatisfied with after services provided by you. I request you not to make any agent who gives this much poor services to the customers. I will never recommend your projector to anyone if my problem is not resolved.

Sir,
I had complained about the projector model no. Tw-8300 on 29th december 2017. Complaint no. Inc [protected] serial no. X[protected]l. A technician visited my house and upon inspection said that a part will need to be replaced and after a few days the part came which too did not work and the technician said that the part that has come for replacement is faulty and they will need to get it replaced again but the part has not come till date despite me asking mr. Vikas in meerut and epson co-ordinator mr. Maruti in kanpur but they do not bother to pick up their phones. Out of the 10 times i called mr. Maruti he picked his phone once and said that the part has moved from bangalore and will reach you in 2-3 days but to this also two weeks have passed but the part has not come.

Kindly look into the matter and get it resolved at the earlist.
Thanks and regards
Prashant gupta
Director
Jaswant sugar mills ltd.
Meerut

I was invited to join the epson service center no x2q5042078 made me aware of the fact that the service center was an engineer at that office but i did not know anything about the phone, but i did not know what to do and i did not complain about the service center to the raipur service center. I am thankful that i have been able to send a letter to the media, but i have been informed by the epson company that i do not know how to send a query to any of the questions related to this question.

Dear sir, i purchased epson l805 printer for the purpose of cd/dvd lable printing. But i am facing the problem with insert the tray. I am inserting the as per the given instructions and at given mark on the printer but it shows incorrect tray loading again and again. The same i tried lot of times but not getting any result. Please resolve this issue at the earliest