Epson India Complaints & Reviews

My printer was not work hi stop print there come massege is "the ink pad needs service."

Dear sir,

I am having epson l210 printer and 10 days ago my printer was not working and we called service support engineer from lakshmi system & technology (Echn48)- tambaram, chennai.

Day 1 service : they found the cable was problem, need to replace cable. Collected service visiting charge rs.250/-

Day 2: service engineer not come

Day 3 service: they found the board was problem, need to replace the board.

Day 3: service engineer not come

Day 5 service: the engineer replace the board then they said the machine paper input roller was problem and at the time they dont have the spare.
They collect rs 2007 for board replacement.

Day 3: service engineer not come

Day 4 service: paper input roller changed and he found the board is need to configured, so he is unable to rectify my printer issue.

Day 5: service engineer not come

Day 5: service engineer not come

Notice the service engineer was changed for every day. So no one have the proper record to handle the printer bug.

I have lost my business due to this kind of service. Please take the necessary action on my issue please resolve my issue.

With regards,
V. Sathish,
Pallavaram,
Chennai

I buy epson l380 printer on dated:[protected].
The printer sl. No. X2q5075317. Is under warranty field.
I complait several time in customer care, the customer care peoples is giving several compliant nos.
But my printer is still yet not ready. When i buying time we giving good service, all parts of a printer is warranty even single paise also don’t spend like tell, your service peoples are beggar’s is asking service charge and additional spare parts charge., i have lost my business, i was belived somuch about epson company, 1 month warranty was gone who fulfill my losses. Please solve my problem otherwise i will complaint to consumer court, and publish in all media don’t by epson products, because of worst service.. No warranty..

We bought epson tm220 printer. It was recommended by their sangli supplier vitrag computers. We needed a printer that was compatible for tally billing printing. So we bought it based on their recommendation. Now once we have understood, it is not compatible and doesn't give clear prints, they are not ready to give us any product exchange. The vitrag computers, which is their sangli supplier, says it's technical problem and epson will deal it and epson says its vitarag's problem.

At least epson india was expected to b professionally reliable. But we have received pathetic service.

We have lost are money time and energy because of this.

Kindly look into it.

Regards,
Medha kumbhojkar
[protected]

Dear sir,

What are you doing, your company no responded at this complain.
I complain online your server at 19-dec-2017. But not done my printer problem solve, my all working process stopped.

I have purchases a epson l380 printer serial no. Azq5066719 on dated[protected]. While printing, the paper does not print and leaves the paper out. Blue ink does not flash ink. Till purchases the printer and same complaint 4 times inform to your authorized service center m/s astron computer services, sigara, varanasi up and representative of service center attend the complaint & assure the same problem not in future. But same problem short out within month after repairing.

Epson india complaint status update [id: 1788726] at 27-nov-2017
Complain attended by your service representative and assure same above problem not in future. But same above problem coming after 1 week of repairing.

So, i requested to your solve this our same problem carefully. Otherwise i will be bound to take legal action.

Thanks & regards
S. K. Singh
[protected]

सर,
मैंने epson l 805 आर्डर किआ था | जो वो आ चूका है लेकिन वो install नहीं हो पा रा |
अब क्या दो दिन पहले लिए प्रिन्टर को सर्विस सेंटर ले जाना पड़ेगा?
और लेकर ही जाना पड़े तो यह प्रिंटर सर्विस सेंटर से ही दे |

धन्यवाद

Devendtra arya
Old jail road bikaner 334001
Contact number [protected]

जल्द से जल्द समस्या का निवारण करे |
अन्यथा complaint आगे करनी पड़ेगी |
जवाव कॉल द्वारा ही करे

I have a printer l360 purchased on[protected] not woking properly. Your no [protected] (No service available in this number) /[protected]Incorrect no) /[protected]Not functioning). No mean of other communication from two months. May i know how to avail service for my printer. My location - cuttack, odisha, 753008.

First toll free no. Working rarely. You are requested to contact me on the above no & may guide how to get service. My printer is not working from last two months.

Reply may be send in my emailid - [protected]@yahoo.com

We ordered epson printer from amazon for our organization. Since the printer had no wifi facilities, we called customer care toll free number to ask about 'how to connect it to the wifi router' and they gave us a local service number which is in velachery chennai.

A lady picked up and asked for our printer details. Finally she said, a technical engineer would contact us in 4 - 5 hours. A day has passed and no one called us.

Now i'm trying to complain about the service from the morning, but the people are saying that they have technical issues and they cant take my complaint.
And the local service people are not picking up the call

Worst service ever!

Hi
When i start to on my printer the four lights always glowing its look like paper jam but there is no jam on paper. Its sometime automatically rectified while i long press recycle button with one paper inserted.
Why this issue i always face it please recty for me.
Thank you very much for your understanding.
Best regards
Smk studio
Valivalam
Nagapattinam

Dear sir/madam,

I have the epson printer l555 ant it's not working properly so i have called to your customer service at no [protected] on dated 23/11/2017, and they told me that person from company will come soon to attend the complaint and they also gave me complaint no 594143. However till today i have called several time to this number they are not sending any person to attend my complaint. Please do needfull.

Dear sir,
I have bought epson lx-310 printer its serial no. Is: - q7ey172507 on 27/11/2017 from my earlier experience because i used l565, l380 and m200 before. I called to cc, submit my complaint no.4163744 as printer is not picking the page, and needed to be configure. The representative mr. Saurav visited to us on 28/11/2017 and said that he don't have any knowledge about dot-matrix printer and can't configure the papersize. He conveyed to us the another senior engineer will visit to us and sort out the problem. But nobody have visited to us. Afterthat i informed many time to our local service center and they assured that shortly any trained person will visit to us. I again informed about this to customer care and they have given me another complaint no 4174101 and said to me to request at service center. Nevertheless, no one reach to us. I want to tell you that we are corporate user and having many products from epson. If you can send experienced technician than he can mark the problem we are facing. Therefore, i request to solve this problem as soon as possible.
Thanks and regards,
Dinesh mahinpal
Cell no. [protected]

Dear sir,

I have purchases a epson l380 printer serial no. Azq5066719 on dated[protected]. While printing, the paper does not print and leaves the paper out. Blue ink does not flash ink. Till purchases the printer and same complaint 4 times inform to your authorized service center m/s astron computer services, sigara, varanasi up and representative of service center attend the complaint & assure the same problem not in future. But same problem short out within month after repairing.

So, i requested to your solve this our same problem.

Thanks & regards
S. K. Singh
[protected]

R/sir
It is to inform you that printer epson lq 1310 s/no trly005636
Model pa 82a installed at sector headquarter bsf campus panthachowk not working properly, please direct your concerned area engineer to visit the sight for repair of said printer at the earliest.

Regards

Yours sincerly

Communication incharge
Shq bsf srinagar
Panthachowk

Hello team

I bought a set of black ink bottles from flip-kart for my epson printer l655, however the ink bottles are not genuine which turned my printer shutdown and had to call a technical support executive to fix the printer which costed me money. I have posted the photos of duplicate ink and copy of the invoice for the service from epson printer. I wanted the cost of the ink to be refunded back and also the charges for the epson service to be refunded. Below are the details of the order:

Order id: od[protected]
Invoice no: faawjw[protected]
Order date:[protected], 01:18 pm
Invoice date:[protected], 12:59 am
Gstin: 07gccps1055r1zz
Sold by
Sr enterprises,
C-3 dda flats,
Mata sundri road,
New delhi - 110002

Shipping address
Anshul gupta,
S-116 sahara mall,
On mg road,
Gurgaon - 122002, in-hr

Product ordered:
Epson ink t7741 black ink pack of 3 for m100/200
Single color ink t7741 pack of 3 | e[protected] |

Contact details:
Contact person: rahul seth
Mobile: [protected]
Email: [protected]@bloomimpex.com

Kindly revert me back asap.

Thanks and regards
Rahul seth

I brought the printer on may 2017 and it was in good working condition but suddenly printing and exrox is not clear and ink is leaking through corners and writings are blured printer is epson l445 since 1 month the problem is existing please repair the device as soon as possible as its very usefull for my office wrk are pending due to it.. I have also taken to the repairing shop bt no use of it and alsoi have done head cleaning but still the problem exist please look into the issues thank you. Contact no is [protected]/[protected].

Hi. By mistake i purchased a epson eb-525w esp projector and l380 color printer. My printer having so much issue and creating problem but this time my epson projector also not working properly. When i call to customer care on date 28/10/2017 10:54 am their behavior is very very rude. So my request to customers please don't buy any epson company product.

Colors are not working properly and gives undesired response of colors in the print.

I have purchased my printer 2-3 month back.

It was working fine till a few days back.

Certainly one morning i had given a command for printing then i got unpredictable response as my print was colored wrongly.

Please resolve the issue as soon as possible.

I purchased a epson printer model no :- i360 serial no :- vggk130449. On 25 sep 2017 i am facing printing a lining issue. So i have visited h. L infotech service centre. Service centre coordinator mrs sanjana told me that they have to update warranty so it will takes 2 days.

Then on 27 sep 2017 i have called toll free no and they have told me to mail the invoice and they will update warranty in 4 hours.

On 29 sep 2017 i have visited service centre and service eng. Told me that printer is repaired, then i have checked printer at that time there is some lines are coming there.

At the same time i have told the issue to service engineer. Service eng. Told me that lining will disappear after some time after printing some photos.

Again on 03 sep 2017 i have registered the complain with complain no ([protected]), then without informing me / without any call. Service engineer closed the complain.

Service centre coordinator is totally illiterate dont know how to talk to customer. She is not ready to listen the problem we teel and always give their logic, never resolve the problems.

I am having a proofs for itemised bill which contains that there is no call from service engineer on my cell phone.

Please look into this matter.

Awaiting for you positive response.

Sir mere epson printer me paper na lene ki preshani aati rehti he jiski wajah se me bhut preshan hu aur mujhe printer liye hue abhi one year bhi nhi hua he aur custumer care call krta hu to bolte hai ki apke printer ki warranty nikal gayi he but abhi uski warranty me 18 days ka time he mera bill 02 november ka he aur mere printer ka serial number *vggk157372*

Dear sir,
I was buy printer epson l655 by dated 26/11/2016 and the printer is face problem to february 2017. I was complaint about this and service center manager is helped to tried to solved this problem but printer is still in bad condition. I was used this printer only two month and other time its in bad condiction and not working like its dead. I have only one month to expired warranty and printer is still not working.
Kindly replace or solve this problem as soon as possible.

Regards
Vikash bharti
[protected]
[protected]@gmail.com