Epson India Complaints & Reviews

Address: 411031

I asked for installation of my new Epson printer but no one turned after 3 working days.its very sad on your side to fulfill the requirements of your customers.plz rectify my problem as soon as possible. By this you are demotivating ur customer about your product. I promise u that I will not recommend any of my friend to buy Epson product due to this kind of poor service

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Address: Karimnagar, Andhra Pradesh, 505001

Dear sir,
We are the customers of our product. We are using ink tank printer. Few days back it was not printing only black colour remaining are ok. For this reason we sent the printer to near ask informatics (Epson service point) at karimnargar. But they are not observed properly and saying that some parts are need to add newly. And they are charging heavy amounts.

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G

galaxyptr

from Ernakulam, Kerala

Apr 21, 2017

Color print out not clarity

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P

prince card

from Mumbai, Maharashtra

May 3, 2017

Hello Sir, My name is Rakesh Jain. I have purchased epson L220 printer and after 2 month I am facing some problems in this printer. my printer is under warranty and i am using epson original ink cartridges. Printer print only black & white printout not in colour printout. please solve the problem as soon as possible.

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Address: 560060

Website: www.epson.co.in

1 month back we have purchased and requested for the demo. No representatives came for this even complaint registered. machine is kept ideal without working. Such type of negligence never experienced in my life. It is very big surprise that, such a big branded group is lacking behind with thier responsibilities. Why this has happened, why this, problem not taken care?, why you dont have sufficient technicians?, why you are denying for your product service?. To purchase the product you are standing at one leg and after purchase you are absconding???

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Epson India

from Pune, Maharashtra

Apr 17, 2017

Hello John

We regret the inconvenience caused. Please send us your contact details (email id and ph no.) along with your location. The concerned team will get in touch with you and solve the issue.
Thanks

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Address: Kanpur, Uttar Pradesh, 208001

Purchase new epson fx 2175 dmp printer on 5.4.2017
Printer was defective when unpacked,
complain immediately to epson toll free number but no any response yet till today.
What a poor service they think customer is fool.
very poor.
complain no. 3400548 and 3422177
Need printer exchange to new or refund.
[protected]
Kindly get it resolved immediately so i start our work
Pls send educated and trained engineer, not like rajendra kumar attended lastly lie person

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Apr 17, 2017

SyndRSETI Bellary's response Service provider not responding to our call and complaints. Printer purchased one month over

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D

Deepti Tyagi

from Noida, Uttar Pradesh

Apr 21, 2017

Sir
my name ashok kumar tyagi my contect no- [protected] epson L360 printer sir ye printer abhi liya hai aur ye kuch bhi print do use kharab quality mai de rha hai lining aa rhi hai bhut jyada

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S

SyndRSETI Bellary

from Hosur, Tamil Nadu

Apr 24, 2017

We have purchased Epson printer. First installed over but printer not working properly, even though local service provider designated by Epson are giving services. We are fed with attitude and bad service kindly make arrangements and provide good service or kindly take back the products even dealer are misguided

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Address: 248197

Website: NA

Hello Sir, My name is Vikas Kumar. I have purchased epson L360 printer and I am facing some problems in this printer. my printer is under warranty and i am using epson original ink cartridges. Printer Serial No. is VGGK097891

Please solve my problem as soon as possible.

Or replace my printer.

Regards
Vikas Kumar
Mobile. [protected]

Pal Communication, Camp Road, Selaqui, Dehradun (Uttrakhand) - 248197

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Apr 07, 2017

Updated by Paltraders Hello Sir, My name is Vikas Kumar. I have purchased epson L360 printer and I am facing some problems in this printer. my printer is under warranty and i am using epson original ink cartridges. Printer Serial No. is VGGK097891

Please solve my problem as soon as possible.

Or replace my printer.

Regards
Vikas Kumar
Mobile. [protected]

Pal Communication, Camp Road, Selaqui, Dehradun (Uttrakhand) - 248197

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Address: Indore, Madhya Pradesh, 452001

Dear sir
we have under waarrenty epson l1300 printer which having problem in printing head device they have checked our printer and give us 2 weeks time to repair and the time is over but yet our printer not repared and they told us the part is not delivered from hesd office.Please give us status about our repairment of printer.
Please find attachment

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Ganesha Ganesha

from Didwana, Rajasthan

Apr 6, 2017

Printing quality is very poor as well phote state quality is not so good

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Address: Jodhpur, Rajasthan

DEAR Sir, My Epson Printer L 220 printer is not picking the paper so please send the representative as early as possible printer s.no. is VGXK280224 address of my shop is new balaji photocopy main nandari banar road jodhpur phone [protected] so please send your representative as early as possible and your reprsentative come at my office and check the printer and said you have used local ink so head is jammed and say your warranty has been expired so your r requested to please take necessary action and relief me as the printer is in warranty period and two months has been left for warranty

regards

mukesh

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R

Raju Sirvi

from Bengaluru, Karnataka

Apr 18, 2017

My epson printer is not working properly so i kindly request to that service and give ma printer thanking you as fast as posible.

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Address: Pali, Rajasthan, 306401

Website: www.omnamahastro.com

Hello sir i am narendra kumar from pali rajasthan . i purchased epson L380 on 5 februry 2017 . i was complant before but your repersantative hv no repaire properly i face problam continue. pls help or serve me proper service now. how i bwlive on eppson when i face problam continue from purchased product . i have lose per day . if this product hv manufacture defact please exchange that . hope u will solve my problam. start my printer to work best thanku

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S

shah zada

from Kolkata, West Bengal

Apr 4, 2017

Yesterday I buy, Epson l361 printing machine, hence it is not working or getting started properly or not operating so, I request you to come and get the machine be operate as soon as possible.
Thank you.

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Address: Kolkata, West Bengal, 700024

Website: [email protected]

When I am taking printout (both BW & Color), 4 white lines are coming over the print out & in that line no content is showing. I have tried with several document like Photo, Excel, Word etc but the same problem is happening everytime. I purchased this printer very recent (Nov'16) & within few month this type of problem is unexpected. I am getting afraid on future when my printer will not be under warranty. Request you to pls send someone to properly diagnose the issue & rectify permanently.

My Printer details as below::

Model:: L220
Serial No:: VGXK335971

My Name:: Nasim Aftab
Contact No:: [protected]/ [protected]
Address:: B-175/A, Bichali Ghat Road. 3rd Floor. PO- Garden Reach. Kiolkata- 700024

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S

saikripamponline

from Indore, Madhya Pradesh

Mar 29, 2017

During color printing lines are shown on paper. On color photos lines are shown. Please do the needful

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G

Ganesha Ganesha

from Didwana, Rajasthan

Apr 6, 2017

Printing quality is very poor as well phote state quality is not so good

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Address: Guntur, Andhra Pradesh, 522503

Website: www.epson.co.in

I have purchased epson l810 printer and some times the printing is not good stripes in print. I am facing some problems by customers my printer is under warranty and iam using epson original ink cartridges.

Please solove my problem as soon as possible,.

Or replace my printer,.

Regards : v. Sai srinivas (Vasu)
Vasu digital studio, devasthanam road, mangalagiri, guntur - d. T, andhrapradesh - 522503.
Cell: [protected]
Email : vasustudio. [protected]@gmail.com

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M

Mahendra Vishwakarma

from Jabalpur, Madhya Pradesh

Mar 21, 2017

Sir iam mahendra vishwakarma im purchase epson l 360 printer not working

sir date of purchase 25.08.16 dealer name king computers
ground floor shop no 03 chanchala bai college road mohit chamber wright town jabalpur

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Address: 534102

Website: epson

I am using a epson printer that warranty is completed. I went to service center for it's printing complaint. They said that printer head is not good for printing. So they changed that with new one and charging Rs 4, 000/-. And then they do test print with cheap paper. I am dissatisfied with that. They said that it is good and it need some time to set. I return to office and to do print but printing quality is not good and due to bad service it is getting different noise. For that also it is shaking the printer. Please respond and give some guidance.

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A

ArtiAD

from Thanesar, Haryana

Mar 8, 2017

Power Fault

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Address: Rampur, Uttar Pradesh, 243701

Sir
Mere printer mey cancle or on ki light beling Kar rahe thi so maney complain ki to mera printer Milak mere shop se rampur office ley gaye. Or mera printer l 360 tha. Laken jab mera printer theek hokar aaya to usshmey l210 ka software upload karney ko bola gaya jisshey mere printer ki print or photocopy ki speed bhout kam ho gaye hain maney bhout war complain ki laken koi fayada Nahi. Apke care se koi Nahi aata plz mere problem ko solve kiya jaye name sanjeev Gupta [protected] Add. Satyam book Depot main road Milak rampur

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Address: Jabalpur, Madhya Pradesh, 482001

3-2-17 visit sg computer, jabalpur.
wanted Enrique about Epson A3 size printers.
store is good but behavior of seals person about companies product is disappointing.
she says " company to hazaro product banati hai, sab ka demo to nahi dikha sekta"
when talked to owner on phone, he also says the same words and also added
" ye tv, fridge ki dukan nahi hai"

i can understand there is limitations but which kind of answers is this?

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C

chandrasekhar sinha

from Kolkata, West Bengal

Feb 16, 2017

Please help me

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M

Maheshkallepalli

from Hyderabad, Telangana

Mar 6, 2017

Printout is dots and lines coming

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S

stella jai a

from Puducherry, Puducherry

Mar 6, 2017

Today onwards the pos printer is not working.the printer has error signal light is blinking continuously.no print is come out.Serial number = wjbf053334...Product model - tm-t82-381:box printer for pos.The red light is blinking

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U

uday raje

from Pune, Maharashtra

Mar 13, 2017

Plz replace and exchange my m200 printer as it does not have wireless compability it was false representation on your website. either exchane me with one having wireless compability or refund my money

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Address: 471313

Dear sir/madam
mera l360 printer jiska serial no.- VGGK008581 hai 1 month se kharab pada hua hai
ise koi sudharne nahi aa raha hai aur ye defected product hai main chahta hoon ki mera product replace kiya jaye sir jald de jald process ke jaye meri dukan 1 mahine se band padi hui hai.

narendra kumar jain
mob no.- [protected]
printer serial no.- VGGK008581
E-mail id- [protected]@gmail.com
address-100 ward no.5 near hss sagar road ghuwara chhatarpur 471313 mp

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Address: Jalandhar, Punjab, 144005

I purchase l1800 printer in month of apr 2016 after 6 month printer not properly feed sheet and fade missing printing than repair epson service center after 15 days same problums again send repair 20 days after no repair printer by service center lot face problums in office without printer these are under warranty printer already many time call between 20 days

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A

Arsh Mirza

from Jammu, Jammu and Kashmir

Feb 15, 2017

Dear sir, Madam
mere printer me 2-3 din se red light dippeing de rhi hai
or nahi vo foto state on na hi scan kar rahi hai or is se printer ke bina hame bhut problem ho rahi hai aap se request hai ki ap jalad se jalad engineer ko bheje de or printer theek kar den

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P

Pranava Purecotz

from Mumbai, Maharashtra

Feb 20, 2017

I am facing problem from last two to three month with printer.its not running smoothly and not pick up the pages properly kindly arrange any service man for resole it

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A

Anujit Das

from Delhi, Delhi

Mar 2, 2017

Printer dose not print

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Address: Thane, Maharashtra, 400607

Website: www.epson.co.in

Dear sir,

I have purchased epson l 365 printer one month back. At the time of installation itself we complained to the engineer who came for installation about poor quality, he said this the best quality. After getting the print of the same model from my brother who is already having this printer, i showed it to the engineer, he saying that this is not possible it must be some other printer. Even i have shown him the print quality of a much cheaper version of hp inkjet printer, which has much better print quality. He was simply unable to address the issue i complained again and again the same story by the service engineer.

I request you to please pass my complaint to epson as they only have telephone nos and no email id. I can share the scanned image for comparision of quality.

Thanks in advance.

Regards

Ajay ghose

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T

Tushar6291

Dec 26, 2016

Ink level is more than mentioned all other colours are ok ... facing problem with black colour very light print ink level is more than minimum indication

Pls check it asap

Tushar Patel
[protected]

Shrinath marketing
B/h Navjeevan restaurant
Near bhagyoday restaurant
Thakkarnagar, nikol road
382350, ahmedabad

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A

Ajay ghose

Jan 12, 2017

Dear Sir,

I have not received any response from EPSON. Please convey the message that if they are not able to rectify the print quality, I would like to offer my printer for Charity as I am really disappointed with print quality. please ask Epson, if they are associated with any charity.

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A

Ajay ghose

Jan 20, 2017

Dear Sir,

I have not received any response from EPSON. Please convey the message that if they are not able to rectify the print quality, I would like to offer my printer for Charity as I am really disappointed with print quality. please ask Epson, if they are associated with any charity.

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Address: Guntur, Andhra Pradesh

Sir i get epson printer 6 months back. But upto this time i have no instalation service. I give complaint again in 3 days back, epson guntur service point person come & and just sea and they speck head is gone. They must change. I asked fist u cheak it out (My printer problem is black&white print printing is not comes properly.in print white lines r comes on print. Thats it). But that person never check and go. So this guntur service point did not give service better. So under stand my problam and transfer to vij dba service point. My model number is vhdk006788 my phone numer is [protected]

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P

Pardeep5

from Jalandhar, Punjab

Jan 17, 2017

1.The message of Paper jam while start scanning
2. If scan is started half document is properly scanned but half is not scanned . It shows as black color which portion is not scanned properly

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P

priyalmehta

from Morbi, Gujarat

Jan 26, 2017

The printing on paper is not good, inspite of sufficient ink. The readable letters are not at all printed.

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Address: Kozhikode, Kerala, 673571

Website: [email protected]

We purchase a epson printer.He a little problem we went service centre to inform .They have no any response about it. More time we waited there after we come back . We want another printer to our shop we are not looking espon printer .We want another good printer with good service .We talk every ones not buy epson printer . Its good but bad service sorry .Service centre adress gloria business and cervices kozhikode[protected] our details new malabar hut kunnamangalam calicut ph:[protected]

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C

Chamk

from Deoria, Uttar Pradesh

Jan 9, 2017

EPSON M200
Model C472A
S.No *S2LY121929*
Hawai Adda Jhansi
Mob [protected]
[protected]
Sir
This printer is not installing .Sir please take action earliest. I am suffering from last 2 months. You are request take early action.

CHAMKAUR SINGH
...

...

...

...

.

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A

aswinikalsa

from Karnal, Haryana

Feb 2, 2017

Poor quality of print. I was purchase a Espon Printer No L360 on 08 Aug 2016. I was fill black ink in the drum but print in not good

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Address: 382418

Website: epson all in one printer

Dear sir,
your technition Mr. jay patel called me & he said that the epson L365 printer can not be connect through mobile hotspot wifi to the printer, however while installing after purchased about 1month before .it was connected & was working properly. without looking the issue practicaly, he told me directly on phone. & on other hand he told that if you want to repair, he will repair it on chargeable basis.
what type of solution you are providing. just making money! & what about 1 year warranty. if i pay for it it can be repaired & if i asked for free of cost as it is in warranty, then its could not be repaired. how discgustting sir. pls check the issue & do needful.. Thanks

my mobile no:-[protected]
serial no VHDK015811

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Dec 02, 2016

Updated by Swami Maurya Dear sir,
your technition Mr. jay patel called me & he said that the epson L365 printer can not be connect through mobile hotspot wifi to the printer, however while installing after purchased about 1month before .it was connected & was working properly. without looking the issue practicaly, he told me directly on phone. & on other hand he told that if you want to repair, he will repair it on chargeable basis.
what type of solution you are providing. just making money! & what about 1 year warranty. if i pay for it it can be repaired & if i asked for free of cost as it is in warranty, then its could not be repaired. how discgustting sir. pls check the issue & do needful.. Thanks

my mobile no:-[protected]
serial no VHDK015811

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Address: 500013

Website: epson.co.in

We have lodged complaint on 19th October 2016 thro telephone.
your executive has visited the printer and found technical fault with the printer head cable and promised to replace with new part within five working days.

Till today they have not attended the job in spite of several calls. More so today your service executive (Mr. Naveen- [protected] )spoke very rashly and which is very unfair as we have very high regards to your company.

We hope you will initiate appropriate steps to resolve our problem immediately and will be highly appreciable your prompt action.

Our serial no UBAY004428 (Under warranty)

OUR CONTACT NO. [protected] AND [protected]

regards
CH. RAMGOPAL/ DR. C ANUDEEP

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DRx Jitendra Bansal

from Nagram, Uttar Pradesh

Dec 15, 2016

I bought epson l 850 printer...But early its trey is not worked properly.So i call customer care...But when engieer visit...They open the printer and found a very small part is breaking.Which is attach with lever and of very weak material like plastic...
Now engginer tell it is out of warrenty and you have to pay charge for this..But

Epson India Complaints & Reviews

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Epson India reviews & complaints page 22

Very very poor service

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Change customer service center to vij

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