Epson India Complaints & Reviews

L220 printer problem:
I have purchase a new L220 printer with serial no. *VGXK085819* after three month later. I feel the problem that only one side of page is printed but when we put paper after fold and put print command only one or two pages are come out remaining aren't. I call to customer care(N0: [protected]) about this on 31-6-16 and my complain no. was: 2449210. According to customer care there respective engineer visit within three days but they come on 7-6-16, Name- Pankaj, Mob: [protected], but they aren't able to solve the problem and tell that before evening of same day they will solve it. I call them in evening instead of solving the problem they suggest me to solve the problem myself. And without my signature on the form they close my complain. Again i put my complain on 7-6-16, My complain No-2466465, and continue in touch with customer care as well as service center, they just tell me again and again my problem solved within three working days. What the hell is going on Still No one visit my home to solve the problem. I have a simple question if service center agree that your complain solve within three working days than who take responsibility to full fill there commitment. If they are unable to take responsibility than why they give onside warranty and such types of advertisement so that customer are attracted to purchase Epsion product but the fact is that these things fall under category of Cheating of customer.

I did purchase L850 Epson Printer, in Jan 2016 but this printer is not working properly from first day. epson service center executive not given proper response for service. the arise call after two days after many call by me to epson service center. the neglate many time complaint and switch off phone ..please take it serious this problem and solve it timely

I bought the epson l565 printer from a local dealer in pune during the month of dec-2015 and since last 15 days was having a problem with the print quality. The complaint was registered with the epson call center and the call was assigned to their service agency skylark services. Skylark services deputed their engineer and engineer diagnosed the problem with the printer head and have suggested replacement of printer head. Skylark services without replacing the printer head went ahead and closed the call. On subsequent enquiry was told that fresh complaint needs to be registered and when raised with call center they expressed their unwillingness to register call since they have some system issue but they promised to make a note of the complaint and forward to the service center. Skylark services refused to admit that any fresh complaint was registered but agreed to send a engineer. I kept chasing skylark for the whole day and at the close of day they told me no complaint is registered hence they cannot send any engineer. This communication could have been told to me at the start of the day and i wouldn't wasted my day waiting for their godly engineer to visit my place. The staff of skylark was very rude and simply banged the phone when requested for an update.

I got this epson l220 printer 5 months ago. And i registered 6 more complaints for having lot of problem regarding my printer. Epson have no good service man. And epson have no good quality printers. I suggest not to suggest epson product for any one again. I'm getting lot of lose in my business by this stupid printer. I need replacement by new one. I having problem for every month. Monthly i wil be getting 2 to 3 problems. I need a solution for my printer.. [protected]

We have Epson L365, since morning when give print it gives out blank page.
We have checked the ink tank and also did the automatic head cleaning and nozzle check, still the problem is not solved.
Contact:[protected]/ [protected]
Address:
253/B 1st floor,
5th main 5th cross
Milkcolony
Bangalore 560055

We have a printer EPSON L310 bearing sr no VHUK001142 which is under warranty up to september 2016.The said printer is not functioning since a week .Only power On LED is glowing, near by LED is indicating left and right, there is no movement of printing head and printer remains quite. Please provide assistance at Dimapur, Nagaland.

I have order for l 565 intank printer on 22/3/16 received product on 26/6/16 by courier at 8 p. M. Vide invice no. Mt[protected] date 22/3/16 after advance paying rs 15100/- order no.18220297 sub order id 27804891 when try to use after all formalities give white horizontal lines in all color prints. Iam trying from date of receipt to epson toll free numbers all are busy or fake numbers, kindly solve my problem. Product is sales by infibeam.com. My name anil saraswat r-2 / 5 jayshreecolony udaipur rajasthan india
Mail address [protected]@yahoo.In

Dear sir,
This is to informed you that i have taken this product but unfortunately on the first day it is not working properly, i had already registered no of complaints viz: 5224275, and on[protected], the problem is still remains same. Therefore it is request you to kindly replace the product because enough efforts have been made by your service engineer
Regards
Ashwani ku.Mar srivastava

Sir I purchased L 850 Printer Serial No uiwy000946 on 15 Th January 2016, the printer occurred a problem when I insert CD try, the error massage to power off I approach the Epson authorized service center at Rajahmundry, East Godavari District Andhra pradesh on 18Th February 2016 and the give me receipt No 378 I am many times asked about my printer they negligently answer their is no time. after that i rise a complaint on [protected]the Epson service, on 13Th feb 2016 and complaint NO 2245170 now I again asked the service center the position of my printer the rudely answer that if it finessed we call we not know what the time it completed

As print option is given sometimes blank paper comes out and sometimes print is only outlined.no images are printing properly.air is getting filled inside.

We purchase recently dot matrix printer But no service Engener came for installation. We called so many times but their responce is very poor.they are saying you should not buy from us .

My printer EPSON L220 bought on 25th December 2015.
Since 4 days am getting white horizontal lines on my print outs and xerox copies, even after cleaning head several times

Dear Sir,

This is venu( [protected])from B-75, Sector-27, Noida, India-201301.

I am using EPSON L110 from last One year, But suddenly the printer is not working, when i give any print command from my computer it is printing only blank page, it was not printing any color including black, The color levels are high even though printer is printing blank pages...

So kindly solve my problem as early as possible...

Thanq

There is a problem in mixing of ink so that everytime while having a colour print we get either pink colour or blue colour only inspite of other colours

My epson printer L-130 is in warranty but epson service centre not provide the service. Your printer is not reparing and he says go to cosumer forum. My contact no [protected]

My printer is L300. The black ink finished. We again filled that. After that it says inkpad service life ended. did not know the details. What to do

Dear Sir/ Madam I Have Supplied Epson L220 Printer To My Customer, On Oct 15 2015 But it has got Problem From the beginning Oct 17 2015, I have logged complaint for several times, but problem was not solved till date after it has been verified, Repaired, Replaced the spares in front of me and even after taken to service center in udupi by your technicians It has same problem with poor quality with Print out, Paper jam, etc My Customer Mr Prashanth Have Dropped the Printer in my office saying that he wants Refund The amount or He want New Box Piece Printer, Or else he is going to file a Suite against me / company in the court I kindly Request you to Refund The amount or Replace with New Sealed box Printer to my Customer as early as possible Printer details are below Model No: Epson L220 All In One Inktank Printer Sl No:VGXK167219 p nO: L220

My epson printer m200 is warranty but epson service centre not provide the service. Your printer is not reparing and she says go to cosumer forum. My contact no [protected]

We (Meroform India) have purchased L1300 model Epson A3 size printer, on 30 Sep. 2015 1st week we have not print any big print out just only text file B/w on 2nd week we printed our company design but there was a problem, the problem is the colour which we give it don't print the right colour (i.e. red to brown, yellow to dark yellow, blue to sky blue, etc...) not only in particular software but all other software also. so we complain to company the engineer came and told we have to use glossy paper not any other paper in this printer, we were shocked to hear that because any normal colour printer prints on plain paper which we have to print on glossy paper? is not acceptable so we complain again this time some Mr. Chanveer came who was senior engineer in company, he said same thing what previously was told. So we complaint to regional person Mr. Pradeep he sends another engineer for this purpose and he also saying the same thing. then for our problem we have contacted our friends regarding this issue and they have given us numbers of printer engineers who does this type of work. We consulted them, they gave us only one reply that this printer has some problem and it should be replaced by the company (i.e. Epson India) And company is not listening to us at all, now please tell us what to do because we have spent 25000/- on this and no result that we were expecting. From where we have purchased that person also helped us a lot but result is same no positive reply from Epson. If they will not rectify this issues, then they have to refund our money because from last 1 & 1/2 month we are suffering. and from last few weeks’ printer is leaving black patches on print.

I, Mr M. Saravanan, hereby inform you that I have purchased Epson printer on 14th February 2014 in Villupuram. The printer was functioning well for the past one year or so. But I am having extreme difficulties with it for the past one month or so, having paper jamming error frequently. The printer is functioning well when I have to restart the machine at least two or three times by switching the power supply ON and OFF frequently. Even after this switching ON or OFF operation, after some time, the paper gets jammed again and I am having this ridiculous complaint often during this week. So, I have decided to visit the Epson Authorized Service center, Magnanim Systems, in Pondicherry and have given the machine for service on Saturday[protected] DC No. is 2561. The service personnel told that they will look in to this will rectify and troubleshoot the error and return the printer in a day. But when I went and approached the service center on Monday, they told that it is a board problem initially and if the old board is available and gets replaced by the new one, the paper jamming problem will be rectified and the printer will be OK. They told me to come after one day so that the new board gets replaced. After one day as they have told me, again I went and asked about the printer.But now they have reverted the problem by saying that it is not a board problem, but only the cartridge problem and this needs to be checked and they told me that they will soak the printer Cartridge in an appropriate solution and check it for a day and see whether it is OK. So, I was convinced that it may be due to the cartridge that my printer is having this paper-jamming error. I decided to wait for another day due to this new Cartridge complaint. But after one day I didn't get the printer ready for use and also I did not get a proper response or an explanation from the authorized service personnel. The truth of the matter is that They did not even touched or opened my printer for service work. However, they were giving different false explanations and complaints about the printer, without even the knowledge of functioning of Epson printer. Please let me know if there are authorized service personnel available at your service center or if you are employing only novices as service personnel at the center. This is extremely ridiculous that this problem persists even now and they don't know even how to troubleshoot the error and rectify the problem. I wonder how you are rendering your service to the other customers in Pondicherry. I want to inform you that the warranty period of 1 year was already lapsed for the printer. I want to know whether the printer could be serviced even after the lapse of the warranty period or else if I should pay for the spares that could be troublesome and the new spares could be replaced. I strongly suggest you that I could even approach consumer court and file a complaint against your service center so that these and stupid, silly complaints should be severely punished so that it should never happen in future to any other customer like me. So please look in to this matter very very seriously and suggest a remedy for this problem so as to get my printer ready for use. My business is getting severely affected for the past 10 days or so due to this complaint. I will be definitely asking for compensation if this problem continues. I warn you severely in this regard. I ask you to take stern action against these stupid service personnel who don't even know how to rectify a simple problem. Expecting a favorable and positive action.