Claimed

Epson India Complaints & Reviews

2.7
Updated: Jul 11, 2026
Complaints 555
Resolved
292
Unresolved
263
Contacts

File a complaint to Epson India

Having problems with Epson India?

File a complaint and get it resolved by Epson India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Epson India reviews & complaints page 5

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sgm10485
from Kanpur, Uttar Pradesh
Jun 15, 2021
Resolved
Report
Copy
Resolved

Sir, I am Doctor, I use printer for my work to give reports..I filed complaint on 09 June 2021 with conplaint id 9078247 and requested fr urgent help and service..As I belonged to gwalior Mp region, so I contacted on [protected] gwalior epson service no..The lady on phone told me it will take 2 days to get it done..I asked its urgent.. still..The epson service person called me at 7:10 in the morning 6 days later on 15 June 2021.as I ws asleep at this time, I cudnt receive the phone..he closed the complaint within a minute..and I got a msg that since you didn't picked up phone, your complaint is getting closed..Is this Your Company Provides service...Horrible experience..Post Purchase. U guys don't care of customers. I will mail this to CEO also O[censored]rs.
Aug 12, 2021
Complaint marked as Resolved 
Epson India customer support has been notified about the posted complaint.
Verified Support
Jun 22, 2021
Epson India Customer Care's response
Hi Sgm, thank you for sharing your complaint number with us. We wish to inform you that your service request is marked as completed on the 17th of June. We request you to please let us know if the issues have yet to be resolved.
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    U
    Uttam P Chwda
    Jun 12, 2021
    Resolved
    Report
    Copy
    Resolved

    Address: Karanjia

    I booked a service for my printer on April 8, today 12.06.2021, till now my printer problem not solved, company's customer care is nt also helpping, they told today that your booking was close. Bt i kept prof that my printer is not repaired, epson customer care is lying.. So bad service
    Aug 6, 2021
    Complaint marked as Resolved 
    Epson India customer support has been notified about the posted complaint.
    Verified Support
    Jun 22, 2021
    Epson India Customer Care's response
    Hi Uttam, sorry to hear about that. Please provide us with your complaint number, your product’s serial number, and your mobile number on private chat. We will get in touch with you soon.
    Helpful
    2 other people found this review helpful
    2 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Parnev Ahuja
      Jun 10, 2021
      Resolved
      Report
      Copy
      Resolved

      With high expectations, I ordered Epson L1800 from Epsonshop website on 2nd June, 2021. But after weeks for false promises, Epson has not even shipped my order. Today, in 10th June.

      I tried sending several emails, but not even a single response. I have already paid the money and I want my refund of 33000 Rs + 33000 Rs compensation of customer harrasment immediately.

      Word of advice: Never ever order anything from Epsonshop or you'll be cheated.
      Aug 9, 2021
      Complaint marked as Resolved 
      Epson India customer support has been notified about the posted complaint.
      Verified Support
      Jun 22, 2021
      Epson India Customer Care's response
      Hi Parnev Ahuja, we regret the experience you’ve had. Please let us know your order numbers and contact details. You will hear from us soon.
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        rajiv.shah
        from Lachhmangarh Sikar, Rajasthan
        May 28, 2021
        Report
        Copy

        SERIAL NUMBER-X5EP[protected]MOST URGENT
        This is to inform you that I had purchased a epson printer from flipkart and I received the order on 1st july 2020. Installation was done by epson india . Few days back I faced the problem of the scanner and an engineer visited my house and he was not able to rectify the problem.
        Then I sended my printer in your service center of Varanasi for few days and again some problem occured and the service engineer visited again.
        After few days again same problem and then it started working correctly but now again I am facing the same problem.
        This was my first item that I purchased of epson and I didn't expected this. And now I want the replacement of my epson printer within few days. Last time the engineer told me that If the problem persists than we will replace it and I want replacement. Now no more inspection by your engineer and only replacement of my printer. AFTER SO MANY PHONE CALLS AND VISIT FROM YOUR SIDE PRINTER STILL NOT WORKED AFTER 3 OR 4 DAYS AFTER VISIT. PL DO NEEDFULL. YOUR KIND ATTENTION NO RESPONSE RECEIVED FROM EPSON LOCAL REPRESENTATIVE. PLEASE TREAT AS URGENT.
        Epson India customer support has been notified about the posted complaint.
        Verified Support
        Jun 01, 2021
        Epson India Customer Care's response
        Hi Rajiv, sorry to hear about that. Please provide us with your complaint number. We will get in touch with you soon.
        Jun 01, 2021
        Updated by rajiv.shah
        SERIAL NUMBER-X5EP[protected]MOST URGENT
        booked too many complaint for last 11 months. u can chk with above serial number
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Apr 28, 2021
          Resolved
          Report
          Copy
          Resolved

          Address: SHEETAL JEWELLERY HOUSE LLP 5TH FLOOR 503/504 BRAHANS BUSINESS PARK OFF MAHAKALI CAVES ROAD ANDHERI EAST MUMBAI 022-61690000 400093

          Epson L15150 SN X6N8001604 this printer purchased date 22/04/2021 call lock 26/04/2021 number 8945296,
          printer engineer not coming the office please visit office and solve the issue
          Aug 5, 2021
          Complaint marked as Resolved 
          Epson India customer support has been notified about the posted complaint.
          Hi Sandeep, sorry to hear about that. Please provide us with your service request number. We will get in touch with you soon.
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Adarsh dnet
            Apr 22, 2021
            Resolved
            Report
            Copy
            Resolved

            Address: Dnet software systems, Kesavadasapuram

            1 week before i have to call srs epson service centre and register the printer issue.But that lady not give the case id and she told me, epson service person will come to your shop.

            Now after one week i called again, that lady take the call and she told corona time not come to your shop.1 week before she not told corona time not come to on site. the lady talk to very rude and cut the phone call.

            Now epson service is very poor
            How can i promote epson products
            Aug 5, 2021
            Complaint marked as Resolved 
            Epson India customer support has been notified about the posted complaint.
            Hi Adarsh, sorry to hear about that. Please call us on our toll-free number[protected] or register your complaint on the given link: https://customer.epson.co.in/customer/repair.do#/servicerequest/IN, and share the complaint number, the product’s serial number, and your contact number with us. We regret the inconvenience caused.
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Adit Chawang
              Apr 22, 2021
              Resolved
              Report
              Copy
              Resolved

              With high expectations, I ordered Epson L805 from Epsonshop website on 30th March, 2021. But after weeks and weeks for false promises, Epson has not even shipped my order. Today, in 21st April, I tried to log in to Epson store, but to my horror, the website is not even working.

              I tried sending several emails, but not even a single response. I have already paid the money and I want my refund immediately.

              Word of advice: Never ever order anything from Epsonshop or you'll be cheated.
              Aug 5, 2021
              Complaint marked as Resolved 
              Epson India customer support has been notified about the posted complaint.
              Apologies for the delay in response Adit. Due to the lockdown in Mumbai, we are experiencing some issues. Rest assured, we are doing our best. We request you to please let us know if you are yet to receive your printer. Thank you.
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                G
                getitdone
                from New Delhi, Delhi
                Apr 10, 2021
                Resolved
                Report
                Copy
                Resolved

                Address: New Delhi

                My product L3151 printer with serial no X6JT006564 is defective.
                Frequent paper jam, ink spilling, auto cancellation of printing jobs is quite normal.

                When paper got jam in front of Epson service technician but they never accept fault of products officially

                I need replacement or refund of full money.
                I cannot believe Epson production can produce such quality of printers.

                After spending INR 14000/ I am not able to use the defective product.
                If this is the quality of printers that you manufacturer then refund my money.
                Aug 5, 2021
                Complaint marked as Resolved 
                Epson India customer support has been notified about the posted complaint.
                Hi, sorry to hear about that. Please call us on our toll-free number[protected] or register your complaint on the given link: https://customer.epson.co.in/customer/repair.do#/servicerequest/IN, and share the complaint number and your contact number with us. We regret the inconvenience caused.
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  shivansh124
                  Apr 10, 2021
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: MOHALLA SARDARGANJ SHAHABAD HARDOI UP 241124

                  Printer photo coppy button is not working and lining in print out and color ink not print proper photo and printout
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  Epson India customer support has been notified about the posted complaint.
                  Hi shivansh124, sorry to hear about that. Please call us on our toll-free number[protected] or register your complaint on the given link: https://customer.epson.co.in/customer/repair.do#/servicerequest/IN, and share the complaint number, the product’s serial number, and your contact number with us. We regret the inconvenience caused.
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    AD Financial Tricks
                    Mar 25, 2021
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Near Sanjay Gandhi School , Choudhry ward Hinganghat Dist wardha Pin 442301

                    Dear Sir My Printer Name Is EPSON L3151 this is warranty Period and Printer is not Working Properly & Some Issue In this Printer Colors linkage problem also Printer not Connect to Wi-Fi
                    so Please Solve this problem Immediately as soon as possible.

                    Thanks & regards
                    Anil Dongare
                    Aug 5, 2021
                    Complaint marked as Resolved 
                    Epson India customer support has been notified about the posted complaint.
                    Mar 25, 2021
                    Updated by AD Financial Tricks
                    Epson L 3151 Printer color lickage problem and Color Print not proper clear and Printer not connect to Wi-Fi

                    Hi sorry to hear about that. Please call us on our toll-free number[protected] or register your complaint on the given link: https://customer.epson.co.in/customer/repair.do#/servicerequest/IN, and share the complaint number, the product’s serial number, and your contact number with us. We regret the inconvenience caused.
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      Dipak Avhad
                      Mar 23, 2021
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: A/P GULWANCH, TAL-SINNAR, DIST- NASHIK

                      There are a lot of problems. & Things are not going well
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      Epson India customer support has been notified about the posted complaint.
                      Hi Dipak, sorry to hear about that. Please call us on our toll-free number[protected] or register your complaint on the given link: https://customer.epson.co.in/customer/repair.do#/servicerequest/IN, and share the complaint number, the product’s serial number, and your contact number with us. We regret the inconvenience caused.
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        Prasad Studio Ponnukkara
                        Mar 19, 2021
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: PRASAD STUDIO Ponnukkara Mob 9249962401

                        Kerala Thrissur PRIME Service
                        Inkpad Chaiging & papper Jam 16.3.2021 Morning i gived
                        I Contacted Many Times They Not Responding Please Take A Immidiat Action
                        Aug 8, 2021
                        Complaint marked as Resolved 
                        Epson India customer support has been notified about the posted complaint.
                        Mar 19, 2021
                        Updated by Prasad Studio Ponnukkara
                        Not responding
                        Verified Support
                        Mar 22, 2021
                        Epson India Customer Care's response
                        Hi Prasad, sorry to hear about that. Please call us on our toll-free number[protected] or register your complaint on the given link: https://customer.epson.co.in/customer/repair.do#/servicerequest/IN, and share the complaint number, the product’s serial number, and your contact number with us. We regret the inconvenience caused.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          kathircivil79
                          Mar 17, 2021
                          Resolved
                          Report
                          Copy
                          Resolved

                          I have purchased last week EPSON M-15140, Demo peoples not yet proper coordinate I have raised the complaint local EPSON Service center As below the details still no response from local service center
                          Serial Number: X[protected]
                          Service Request Number: INS[protected]
                          Date: Mon Mar 15 12:32:03 IST 2021

                          My mobile number [protected]
                          My Mail id [protected]@yahoo.com
                          Aug 5, 2021
                          Complaint marked as Resolved 
                          Epson India customer support has been notified about the posted complaint.
                          Hi kathircivil79,

                          We regret the experience you’ve had. Please provide us with your complaint number, your product’s serial number, and mobile number in the messages as the consumer forum portal senors the numbers in the above post. Thank you.
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            J
                            Juveriya afroze
                            Mar 16, 2021
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Karwan, Hyderabad

                            I would like you to update my printer's warranty as we purchased it in the month of july 2020.
                            As currently the printer ink isn't working properly
                            I appreciate if the update process is fastened so that my printer is repaired as early as possible
                            Thankyou
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            Epson India customer support has been notified about the posted complaint.
                            Hi Juveriya afroze, thank you for reaching out to us. Kindly contact our toll-free number[protected]/[protected] or give us a missed call at +[protected] for assistance.
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              muthu@1979
                              Mar 16, 2021
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: vadavalli

                              Installation not completed please Epson printer
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              Epson India customer support has been notified about the posted complaint.
                              Hi Muthu, sorry to hear about that. Please call us on our toll-free number[protected] or register your complaint on the given link: https://customer.epson.co.in/customer/repair.do#/servicerequest/IN, and share the complaint number, the product’s serial number, and your contact number with us. We regret the inconvenience caused.
                              Hi Muthu, sorry to hear about that. Please call us on our toll-free number[protected] or register your complaint on the given link: https://customer.epson.co.in/customer/repair.do#/servicerequest/IN, and share the complaint number, the product’s serial number, and your contact number with us. We regret the inconvenience caused.
                              Helpful
                              Found this helpful?
                              2 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                रोजगार समाचार पत्रिका
                                Mar 15, 2021
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Village goshpur bhupalgarhi post kudhar

                                Printer not work properly
                                Aug 5, 2021
                                Complaint marked as Resolved 
                                Epson India customer support has been notified about the posted complaint.
                                Hi रोजगार समाचार पत्रिका, sorry to hear about that. Please call us on our toll-free number[protected] or register your complaint on the given link: https://customer.epson.co.in/customer/repair.do#/servicerequest/IN, and share the complaint number, the product’s serial number, and your contact number with us. We regret the inconvenience caused.
                                Hi रोजगार समाचार पत्रिका, sorry to hear about that. Please call us on our toll-free number[protected] or register your complaint on the given link: https://customer.epson.co.in/customer/repair.do#/servicerequest/IN, and share the complaint number, the product’s serial number, and your contact number with us. We regret the inconvenience caused.
                                Helpful
                                Found this helpful?
                                2 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  L
                                  lakshithamobiles
                                  from Powai, Maharashtra
                                  Mar 1, 2021
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: NO:12 KK NAGAR ,RAILWAY STATION ROAD,TIRUVALLUR

                                  I bought past year epson printer, but now color print not work
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  Epson India customer support has been notified about the posted complaint.
                                  Hi lakshithamobiles, sorry to hear about that. Please call us on our toll-free number[protected] or register your complaint on the given link: https://customer.epson.co.in/customer/repair.do#/servicerequest/IN, and share the complaint number, the product’s serial number, and your contact number with us. We regret the inconvenience caused.
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    akshay148
                                    Feb 26, 2021
                                    Report
                                    Copy

                                    Address: SURESH G,NO.50,TIMIRI, RANIPET DISTRICT
                                    Website: epson

                                    I know the status of my escalation complaint
                                    complaint id is ins[protected]
                                    Epson India customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      D
                                      Feb 26, 2021
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: KHASRA NO 1092 BHALSWA

                                      Cartridge leak. printer not workin 6 month old
                                      Aug 5, 2021
                                      Complaint marked as Resolved 
                                      Epson India customer support has been notified about the posted complaint.
                                      Hi Dharmendra, sorry to hear about that. Please call us on our toll-free number[protected] or register your complaint on the given link: https://customer.epson.co.in/customer/repair.do#/servicerequest/IN, and share the complaint number, the product’s serial number, and your contact number with us. We regret the inconvenience caused.
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        D
                                        dmvsp
                                        from Vepagunta, Andhra Pradesh
                                        Feb 10, 2021
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: APSRTC, VISAKHAPATNAM DEPOT, MADDILAPALEM, VISAKHAPATNAM, 530014, PH NO 7780424380

                                        Not printing, getting white paper, ink is ok,
                                        sl no *X5HR005166*
                                        Aug 5, 2021
                                        Complaint marked as Resolved 
                                        Epson India customer support has been notified about the posted complaint.
                                        Hi dmvsp, sorry to hear about that. Please call us on our toll-free number[protected] or register your complaint on the given link: https://customer.epson.co.in/customer/repair.do#/servicerequest/IN, and share the complaint number, the product’s serial number, and your contact number with us. We regret the inconvenience caused.
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit