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Epson India Complaints & Reviews

2.8
Updated: Dec 19, 2025
Complaints 551
Resolved
292
Unresolved
259
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Epson India reviews & complaints page 6

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1
1248@kc
from Powai, Maharashtra
Nov 23, 2020
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Address: S.N.System ,Epson Auth.Service Center M.P.Nagar,Bhopal

I have purcahse Epson Colour Printer L4150 in May 20 Lock down periode on line in Rs 14999/-Printer sr.no.is *4DJ012218* In The Printer Manua facturing defect from begining is first paper printing and afrer this no paper taken and masses shows paper Jam.Due to lock down not service awailable for this. I have on line complent and after Lockdown service man come but not repaired.He told me printer for servicing deposit in service center.I have deposite printer for servicing in S.N.System M.P.Nagar Bhopal service center on 04-11-20. Now 20 days passout but my Printer not repaired nor Replaced till today.My work sufferd from 20days.Kindly Replace my printer as per your warinty terms sr.no.3 or refund my money.I have Purchased your co.product due to famous co. but I have puzzled. Customer service is not prompt working then Suffer customer.
My address is 329-Sharma Computer, Main Road Shyampur, Distt.-Sehore (M.P.)

Arun Kumar Sharma
Mobile no.-[protected]
Epson India customer support has been notified about the posted complaint.
Verified Support
Nov 24, 2020
Epson India Customer Care's response
Hi Arun, sorry to hear about that. Please provide us with your complaint number. We will get in touch with you soon.
Nov 30, 2020
Updated by 1248@kc
Epson India Complaint Status Update [ID: 2759892]
Dec 01, 2020
Updated by 1248@kc
My complent not solved till to day.My Brand new purchase printer L-4150 for servicing in service Center w.e.f. 4-11-20 to till to day(about a month). I have puseled, myself and my customer suffer, I have loss in my busisness profession .Please replace this Printer or return my money. please take quick action. Today I called to S.N.System service center M.P.Nagar Bhopal, He said printer not ready till date.

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    Sukdip Das
    from Powai, Maharashtra
    Nov 18, 2020
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    Address: C/o Saanvi Enterprises. Premises No 442 TPlot No 209, Groundfloor Flat No 1, PurbalokKalikapur, kolkata 700099

    I have raised a complain 24hrs ago, but not yet solved the mentioned problem. Complaint Number is - [protected]
    +1 photos
    Aug 7, 2021
    Complaint marked as Resolved 
    Epson India customer support has been notified about the posted complaint.
    Verified Support
    Dec 02, 2020
    Epson India Customer Care's response
    Hi Sukdip, sorry to hear about that. Please provide us with your product’s serial number and mobile number. We will get in touch with you soon.
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      N
      Neeshma
      Nov 17, 2020
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      Address: C-191 southcity, lucknow-226025

      Ink level is perfect but it's not printing in gray scale. Nozzle cleaning has been done.
      Aug 7, 2021
      Complaint marked as Resolved 
      Epson India customer support has been notified about the posted complaint.
      Hi Neeshma, sorry to hear about that. Please call us on our toll-free number[protected] or register your complaint on the given link: https://customer.epson.co.in/customer/repair.do#/servicerequest/IN, and share the complaint number, the product’s serial number, and your contact number with us. We regret the inconvenience caused.
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        G
        Gurmesh Verma
        Nov 12, 2020
        Resolved
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        Resolved

        Shop no 3,
        Namdev dharmsala,
        Opp civil hospital,
        Hisar
        [protected]
        Aug 7, 2021
        Complaint marked as Resolved 
        Epson India customer support has been notified about the posted complaint.
        Hi Gurmesh, sorry to hear about that. Please call us on our toll-free number[protected] or register your complaint on the given link: https://customer.epson.co.in/customer/repair.do#/servicerequest/IN, and share the complaint number and the product’s serial number with us. We regret the inconvenience caused.
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          satender11
          Nov 1, 2020
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          Address: Dabua Colony gajipur road NIT Faridabad Haryan

          Printer is not use more than 6 months and now printer not working only ink paper light blink
          Aug 7, 2021
          Complaint marked as Resolved 
          Epson India customer support has been notified about the posted complaint.
          Hi satender11, sorry to hear about that. Please call us on our toll-free number[protected] or register your complaint on the given link: https://customer.epson.co.in/customer/repair.do#/servicerequest/IN, and share the complaint number, the product’s serial number, and your contact number with us. We regret the inconvenience caused.
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            S
            Satish Kand
            Oct 30, 2020
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            Address: kand clinic,maruti landge chawl,near hotel sarja,kasarwadi pune 34

            Sir, my epson printer L 3110 has jammed with paper, and it shows it needs a nozzle clean.
            pl send someone to remove the paper.n clean the nozzle.
            Aug 7, 2021
            Complaint marked as Resolved 
            Epson India customer support has been notified about the posted complaint.
            Apologies for the delay in response Satish. Please call us on our toll-free number[protected] or register your complaint on the given link: https://customer.epson.co.in/customer/repair.do#/servicerequest/IN, and share the complaint number, the product’s serial number, and your contact number with us. We regret the inconvenience caused.
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              S
              Singh Bahadur
              Oct 29, 2020
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              Address: Bobby photo studio patti morh harike road

              Head problem Linging
              Aug 5, 2021
              Complaint marked as Resolved 
              Epson India customer support has been notified about the posted complaint.
              Hi Singh Bahadur, sorry to hear about that. Please call us on our toll-free number[protected] or register your complaint on the given link: https://customer.epson.co.in/customer/repair.do#/servicerequest/IN, and share the complaint number, the product’s serial number, and your contact number with us. We regret the inconvenience caused.
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                A
                ajeet windeson
                Oct 23, 2020
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                Resolved

                Address: Windeson trademart Pvt. ltd. 182, GT ROAD, SAHIBABAD, UP, PIN-201005

                Whenever, i start using the printer it shows the error of cover open. it's still working but it hampers my speed of work.
                problem started from 15th October
                Aug 5, 2021
                Complaint marked as Resolved 
                Epson India customer support has been notified about the posted complaint.
                Hi Ajeet, sorry to hear about that. Please call us on our toll-free number[protected] or register your complaint on the given link: https://customer.epson.co.in/customer/repair.do#/servicerequest/IN, and share the complaint number, the product’s serial number, and your contact number with us. We regret the inconvenience caused.
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                  N
                  national computer
                  from Powai, Maharashtra
                  Oct 22, 2020
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                  Address: NATIONAL COMPUTER CENTER FRONT OF POLICE STATION HALENA BHARATPUR 321601

                  Printing problem
                  Epson India customer support has been notified about the posted complaint.
                  Hi, sorry to hear about that. Please call us on our toll-free number[protected] or register your complaint on the given link: https://customer.epson.co.in/customer/repair.do#/servicerequest/IN, and share the complaint number, the product’s serial number, and your contact number with us. We regret the inconvenience caused.
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                    K
                    Kanwal Goraya
                    Oct 19, 2020
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                    Address: B1(519) Royal Nest Apartments, Channi Himmat, Jammu

                    My printer from the last 14 days is not connecting with my either my laptop and phone wirelessly, Also the ink in printer is full but then it is giving out faded printouts which is very disappointing. So I want it to be resolved as fast as it can be done . It is a humble request, because at this time, printer has become a necessity
                    +1 photos
                    Epson India customer support has been notified about the posted complaint.
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                      R
                      Rahul Joshi39
                      Oct 18, 2020
                      Resolved
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                      Resolved

                      Address: SAGATAD SARADA UDAIPUR RAJSTHAN 313902

                      This printer has been closed for 2 days .. Customer care calls are also not being received .. is this your technical support
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      Epson India customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 20, 2020
                      Epson India Customer Care's response
                      Hi Rahul, sorry to hear about that. Please register your complaint on the given link: https://customer.epson.co.in/customer/repair.do#/servicerequest/IN, and share the complaint number, the product’s serial number, and your contact number with us. We regret the inconvenience caused.
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                        A
                        Aaditya garg
                        Oct 17, 2020
                        Resolved
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                        Resolved

                        Printer is not printing moreover sometimes it tears the page.
                        +1 photos
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        Epson India customer support has been notified about the posted complaint.
                        Hi Aaditya, sorry to hear about that. Kindly contact our toll-free number[protected] or[protected] for assistance. We regret the inconvenience caused.
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                          H
                          Harish 231
                          Oct 11, 2020
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                          I bought Epson printer in 6 March 2020..

                          SERIAL NO- X5EP154996

                          My printer is not working

                          I called in Epsoin India.
                          My COMPLAINT NO - [protected]

                          Then I got a call from Bilaspur Chhattisgarh epson service centre...We are saying that your home Can't come to give service..

                          While Epson rule that free home services in whole india are provided during the warranty period.
                          Epson India customer support has been notified about the posted complaint.
                          Hi Harish, we request you to please share a screenshot of your complaint number, as customer complaints hides the number for protection. We will get in touch with you soon.
                          Harish 231's [Complaint's author] reply, Oct 14, 2020
                          From the customer care, I have been told the complaint number in the call

                          And I have not received any mail or text msg of the Complaint number from Customer Care

                          Therefore, I am sending you the Complaint Number through call by clicking it from the camera
                          Printer Seriol no- X5EP154996

                          Service centers are not providing home service even in the warranty period - Comment #3747318 - Image #0
                          From the customer care, I have been told the complaint number in the call

                          And I have not received any mail or text msg of the Complaint number from Customer Care

                          Therefore, I am sending you the Complaint Number through call by clicking it from the cemra

                          Service centers are not providing home service even in the warranty period - Comment #3748124 - Image #0
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                            P
                            Prakash M Nayak
                            from Mumbai, Maharashtra
                            Oct 10, 2020
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                            Resolved

                            This is regarding complaint number [protected]. I gave complaint on priority basis. The service executive called me and told she will send service engineer.

                            But what she has done is falsely updated in system saying will get my printer to service centre and closed the complaint. I am at a loss of 1 lakh rupees because of her irresponsibility.

                            What a irresponsible person she is. I am waiting in home thinking service engineer will come.

                            Again when I called customer care centre they told this story. I had lot of important work to be done all are pending because of her negligence. Please take necessary action against that person. It should not be repeated to anyone.
                            Aug 12, 2021
                            Complaint marked as Resolved 
                            Epson India customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 13, 2020
                            Epson India Customer Care's response
                            Hi Prakash, sorry to hear about that. We wish to inform you that your service request is marked as completed on the 12th of October. We request you to please let us if the issues have yet to be resolved.
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                              mayankpandey22
                              from Mumbai, Maharashtra
                              Oct 8, 2020
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                              Address: Epson service center, betiahata, Gorakhpur

                              My printer was showing error of to change the ink pad its end of its life.
                              I have taken to Epson Service Center, Gorakhpur UP and they have taken and said to change ink pad and they'll call when it will be repaired in 2 hrs. Then after 5 hrs I got a call and they are saying that my printer head is to be replaced and it will cost around 4500/- . Since it was asked to change ink pad only and I'm getting photos with no defect then also they are saying that head is damaged. So they are cheating
                              Epson India customer support has been notified about the posted complaint.
                              Hi Mayank, sorry to hear about that. Please provide us with your complaint number, your product’s serial number, and mobile number. We will get in touch with you soon.
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                                Prabakar_Dopag
                                Oct 7, 2020
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                                Resolved

                                Address: 63,1st floor,devadarshini bldg,, 5th cross,malleshwaram,, Bengaluru, Karnataka 560003

                                We have paid 50 percent advance for the print head replacement as requested by the service person. Its been two months and there is no response from the service centre (Riteck peripherals-epson service center, bangalore). I have to follow up with the service centre through phone since there is no mail reply.

                                Please help us to get us get our printer serviced at earlier. It is almost two months and its affecting our daily work.

                                Printer sl no: x2sl002390
                                Aug 5, 2021
                                Complaint marked as Resolved 
                                Epson India customer support has been notified about the posted complaint.
                                Hi Prabakar, sorry to hear about that. Please provide us with your complaint number and mobile number. We will get in touch with you soon.
                                Hi Team,

                                Please find the attached screenshot of mail conversation. I sent a mail to [protected]@epsonindia.in, but i didnt get any complaint number generated.

                                Please reach me @ +91 [protected] /[protected]

                                service (printhead replacement pending) - Comment #3744526 - Image #0
                                service (printhead replacement pending) - Comment #3744526 - Image #1
                                Apologies for the delay in response Prabakar. Please allow us some time as we look into your concern on priority.
                                Hi Prabakar, we wish to inform you that, due to transport restrictions due to COVID19, we will not be able to offer onsite support. However, you can carry your Epson product to the nearest service center to get it repaired. To visit your nearest store please visit the following link: https://www.epson.co.in/Support/ServiceCenterLocator.
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                                  lotusindia
                                  Oct 7, 2020
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                                  Address: Gala No. - 01 Building No. G ShivKrupa Complex, Near Reliance Petrol Pump, Behind Stylo , Kongoan 421311

                                  I have page printing issue in my printer.
                                  Epson India customer support has been notified about the posted complaint.
                                  Serial No. x5dz162046
                                  Modal No. L3110
                                  Hi, sorry to hear about that. Please call us on our toll-free number[protected] or register your complaint on the given link: https://customer.epson.co.in/customer/repair.do#/servicerequest/IN, and share the complaint number and your contact number with us. We regret the inconvenience caused.
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                                    surajit1987
                                    Sep 28, 2020
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                                    Address: Bengaluru

                                    I have ordered a printer epson l130 on 22.09.2020. Through credit card. Order no.[protected]. Six days gone but still the status of the order is showing as order approved. No further processing done. The phone no. Always saying the 'line is closed'. For query i sent an email at [protected]@epsonshop.co.in. They gave a ticket no. Status of ticket no. Not showing anything. Again emailed them with the ticket number. They gave another ticket number. And there is no way of cancelling the order. The retail sales teams are behaving like a fraud. Literally there is no way of communication with them. Already frustrated waiting & waiting.
                                    Epson India customer support has been notified about the posted complaint.
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                                      Harshhlr
                                      from Delhi, Delhi
                                      Sep 19, 2020
                                      Resolved
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                                      Resolved

                                      I bought Epson printer L3110 in January 2019 now in September this is showing out of warranty in Epson customer care system I really so much disappointed their is no mean of warranty even I have a invoice still they are asking for money in warranty period which is one year as per bill I will suggest every one not to trust in this company I think they have short of money so they are don't have people to give service that's why they are charging money in warranty which is shameful for the company.1st time ever this is happened in my life when a company asking money in warranty, I think it's better if I bought an used printer at least that was cheap in price.
                                      Aug 12, 2021
                                      Complaint marked as Resolved 
                                      Epson India customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 21, 2020
                                      Epson India Customer Care's response
                                      Hi Harshhlr, sorry to hear about that. Please provide us with your complaint number, your product’s serial number, and mobile number. We will get in touch with you soon.
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                                        Sep 17, 2020
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                                        Address: Ahmednagar Deep Enterprises

                                        Resp sir i am shaikh mohsin rashid cell no - [protected] from kopargaon.. I am given my epson l 130 printer for repairing in deep enterprises ahmednagar from last 20 days but when i am enquiring my printer they tell me i wil cal u later.. And when i am vising that center from 100 kms from my place they tell me i will inform u later. I am very boared that form this service center and his service is very poor. Please help me as early as possible and give my printer.
                                        Aug 5, 2021
                                        Complaint marked as Resolved 
                                        Epson India customer support has been notified about the posted complaint.
                                        Hi [protected]@gmail.com, sorry to hear about that. Please provide us with your complaint number and your product’s serial number. We will get in touch with you soon.
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