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Epson India Complaints & Reviews

2.7
Updated: May 31, 2026
Complaints 554
Resolved
292
Unresolved
262
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Epson India reviews & complaints page 6

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S
Srinivas Basavapatna
from Bengaluru, Karnataka
Dec 21, 2020
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Address: BV Srinivas, 288/B, 9th A Main, Jayanagar 5th Block, Bangalore 560042

I bought an Epsom L485 ink tank printer a year ago. Since the day I have purchased, the printer is not printing well. I contacted their service centre, but have not been of much help. I sent a few e-mails but have not been responded. I now feel that I made a big mistake in buying this product. Probably, a HP printer would have been a better choice.
Aug 7, 2021
Complaint marked as Resolved 
Epson India customer support has been notified about the posted complaint.
Hi Srinivas, sorry to hear about that. Please provide us with your complaint number, your product’s serial number, and mobile number. We will get in touch with you soon.
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    S
    Saravanan Shri
    from Powai, Maharashtra
    Nov 29, 2020
    Resolved
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    Address: Ramarkovil, Anchetty (po&Tk) , krishnagiri (Dt) 635102

    I'm purchased epson printer 3 month back, right now did not On power in printer, kindly check and update my complaint...
    Name :vadivel
    Contact No :[protected]
    Aug 7, 2021
    Complaint marked as Resolved 
    Epson India customer support has been notified about the posted complaint.
    Hi Saravanan, sorry to hear about that. Please call us on our toll-free number[protected] or register your complaint on the given link: https://customer.epson.co.in/customer/repair.do#/servicerequest/IN, and share the complaint number, the product’s serial number, and your contact number with us. We regret the inconvenience caused.
    Thank you for your response

    Successful Registration

    Service Request Number INS[protected]

    Please note the sevice request Number. Our customer representative will contact you

    Serial Number: X5DZ445953

    Mobile Number:[protected]
    Hi Saravanan, we request you to please confirm if the issue has been solved or not. Thank you.
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      K
      KRRISH GARG
      from Powai, Maharashtra
      Nov 28, 2020
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      I had raised a complain for my printer making bad noise but the excutive called me starter asking me problems like i was an engineer.
      And she said that the person will take 650 as visting charges and everything is excluded!
      This was never expected from a fame company like epson who would loot people!!
      Never gonna buy any other printer from this beggar company!
      Aug 7, 2021
      Complaint marked as Resolved 
      Epson India customer support has been notified about the posted complaint.
      Hi KRRISH GARG, sorry to hear about that. Please register your complaint on the given link: https://customer.epson.co.in/customer/repair.do#/servicerequest/IN, and share the complaint number, the product’s serial number, and your contact number with us. We regret the inconvenience caused.
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        1
        1248@kc
        from Powai, Maharashtra
        Nov 23, 2020
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        Address: S.N.System ,Epson Auth.Service Center M.P.Nagar,Bhopal

        I have purcahse Epson Colour Printer L4150 in May 20 Lock down periode on line in Rs 14999/-Printer sr.no.is *4DJ012218* In The Printer Manua facturing defect from begining is first paper printing and afrer this no paper taken and masses shows paper Jam.Due to lock down not service awailable for this. I have on line complent and after Lockdown service man come but not repaired.He told me printer for servicing deposit in service center.I have deposite printer for servicing in S.N.System M.P.Nagar Bhopal service center on 04-11-20. Now 20 days passout but my Printer not repaired nor Replaced till today.My work sufferd from 20days.Kindly Replace my printer as per your warinty terms sr.no.3 or refund my money.I have Purchased your co.product due to famous co. but I have puzzled. Customer service is not prompt working then Suffer customer.
        My address is 329-Sharma Computer, Main Road Shyampur, Distt.-Sehore (M.P.)

        Arun Kumar Sharma
        Mobile no.-[protected]
        Epson India customer support has been notified about the posted complaint.
        Verified Support
        Nov 24, 2020
        Epson India Customer Care's response
        Hi Arun, sorry to hear about that. Please provide us with your complaint number. We will get in touch with you soon.
        Nov 30, 2020
        Updated by 1248@kc
        Epson India Complaint Status Update [ID: 2759892]
        Dec 01, 2020
        Updated by 1248@kc
        My complent not solved till to day.My Brand new purchase printer L-4150 for servicing in service Center w.e.f. 4-11-20 to till to day(about a month). I have puseled, myself and my customer suffer, I have loss in my busisness profession .Please replace this Printer or return my money. please take quick action. Today I called to S.N.System service center M.P.Nagar Bhopal, He said printer not ready till date.

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          S
          Sukdip Das
          from Powai, Maharashtra
          Nov 18, 2020
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          Address: C/o Saanvi Enterprises. Premises No 442 TPlot No 209, Groundfloor Flat No 1, PurbalokKalikapur, kolkata 700099

          I have raised a complain 24hrs ago, but not yet solved the mentioned problem. Complaint Number is - [protected]
          +1 photos
          Aug 7, 2021
          Complaint marked as Resolved 
          Epson India customer support has been notified about the posted complaint.
          Verified Support
          Dec 02, 2020
          Epson India Customer Care's response
          Hi Sukdip, sorry to hear about that. Please provide us with your product’s serial number and mobile number. We will get in touch with you soon.
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            N
            Neeshma
            Nov 17, 2020
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            Address: C-191 southcity, lucknow-226025

            Ink level is perfect but it's not printing in gray scale. Nozzle cleaning has been done.
            Aug 7, 2021
            Complaint marked as Resolved 
            Epson India customer support has been notified about the posted complaint.
            Hi Neeshma, sorry to hear about that. Please call us on our toll-free number[protected] or register your complaint on the given link: https://customer.epson.co.in/customer/repair.do#/servicerequest/IN, and share the complaint number, the product’s serial number, and your contact number with us. We regret the inconvenience caused.
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              G
              Gurmesh Verma
              Nov 12, 2020
              Resolved
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              Resolved

              Shop no 3,
              Namdev dharmsala,
              Opp civil hospital,
              Hisar
              [protected]
              Aug 7, 2021
              Complaint marked as Resolved 
              Epson India customer support has been notified about the posted complaint.
              Hi Gurmesh, sorry to hear about that. Please call us on our toll-free number[protected] or register your complaint on the given link: https://customer.epson.co.in/customer/repair.do#/servicerequest/IN, and share the complaint number and the product’s serial number with us. We regret the inconvenience caused.
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                S
                satender11
                Nov 1, 2020
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                Address: Dabua Colony gajipur road NIT Faridabad Haryan

                Printer is not use more than 6 months and now printer not working only ink paper light blink
                Aug 7, 2021
                Complaint marked as Resolved 
                Epson India customer support has been notified about the posted complaint.
                Hi satender11, sorry to hear about that. Please call us on our toll-free number[protected] or register your complaint on the given link: https://customer.epson.co.in/customer/repair.do#/servicerequest/IN, and share the complaint number, the product’s serial number, and your contact number with us. We regret the inconvenience caused.
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                  S
                  Satish Kand
                  Oct 30, 2020
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                  Address: kand clinic,maruti landge chawl,near hotel sarja,kasarwadi pune 34

                  Sir, my epson printer L 3110 has jammed with paper, and it shows it needs a nozzle clean.
                  pl send someone to remove the paper.n clean the nozzle.
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  Epson India customer support has been notified about the posted complaint.
                  Apologies for the delay in response Satish. Please call us on our toll-free number[protected] or register your complaint on the given link: https://customer.epson.co.in/customer/repair.do#/servicerequest/IN, and share the complaint number, the product’s serial number, and your contact number with us. We regret the inconvenience caused.
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                    S
                    Singh Bahadur
                    Oct 29, 2020
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                    Address: Bobby photo studio patti morh harike road

                    Head problem Linging
                    Aug 5, 2021
                    Complaint marked as Resolved 
                    Epson India customer support has been notified about the posted complaint.
                    Hi Singh Bahadur, sorry to hear about that. Please call us on our toll-free number[protected] or register your complaint on the given link: https://customer.epson.co.in/customer/repair.do#/servicerequest/IN, and share the complaint number, the product’s serial number, and your contact number with us. We regret the inconvenience caused.
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                      A
                      ajeet windeson
                      Oct 23, 2020
                      Resolved
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                      Address: Windeson trademart Pvt. ltd. 182, GT ROAD, SAHIBABAD, UP, PIN-201005

                      Whenever, i start using the printer it shows the error of cover open. it's still working but it hampers my speed of work.
                      problem started from 15th October
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      Epson India customer support has been notified about the posted complaint.
                      Hi Ajeet, sorry to hear about that. Please call us on our toll-free number[protected] or register your complaint on the given link: https://customer.epson.co.in/customer/repair.do#/servicerequest/IN, and share the complaint number, the product’s serial number, and your contact number with us. We regret the inconvenience caused.
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                        N
                        national computer
                        from Powai, Maharashtra
                        Oct 22, 2020
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                        Address: NATIONAL COMPUTER CENTER FRONT OF POLICE STATION HALENA BHARATPUR 321601

                        Printing problem
                        Epson India customer support has been notified about the posted complaint.
                        Hi, sorry to hear about that. Please call us on our toll-free number[protected] or register your complaint on the given link: https://customer.epson.co.in/customer/repair.do#/servicerequest/IN, and share the complaint number, the product’s serial number, and your contact number with us. We regret the inconvenience caused.
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                          K
                          Kanwal Goraya
                          Oct 19, 2020
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                          Address: B1(519) Royal Nest Apartments, Channi Himmat, Jammu

                          My printer from the last 14 days is not connecting with my either my laptop and phone wirelessly, Also the ink in printer is full but then it is giving out faded printouts which is very disappointing. So I want it to be resolved as fast as it can be done . It is a humble request, because at this time, printer has become a necessity
                          +1 photos
                          Epson India customer support has been notified about the posted complaint.
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                            R
                            Rahul Joshi39
                            Oct 18, 2020
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                            Resolved

                            Address: SAGATAD SARADA UDAIPUR RAJSTHAN 313902

                            This printer has been closed for 2 days .. Customer care calls are also not being received .. is this your technical support
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            Epson India customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 20, 2020
                            Epson India Customer Care's response
                            Hi Rahul, sorry to hear about that. Please register your complaint on the given link: https://customer.epson.co.in/customer/repair.do#/servicerequest/IN, and share the complaint number, the product’s serial number, and your contact number with us. We regret the inconvenience caused.
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                              A
                              Aaditya garg
                              Oct 17, 2020
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                              Resolved

                              Printer is not printing moreover sometimes it tears the page.
                              +1 photos
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              Epson India customer support has been notified about the posted complaint.
                              Hi Aaditya, sorry to hear about that. Kindly contact our toll-free number[protected] or[protected] for assistance. We regret the inconvenience caused.
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                                H
                                Harish 231
                                Oct 11, 2020
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                                I bought Epson printer in 6 March 2020..

                                SERIAL NO- X5EP154996

                                My printer is not working

                                I called in Epsoin India.
                                My COMPLAINT NO - [protected]

                                Then I got a call from Bilaspur Chhattisgarh epson service centre...We are saying that your home Can't come to give service..

                                While Epson rule that free home services in whole india are provided during the warranty period.
                                Epson India customer support has been notified about the posted complaint.
                                Hi Harish, we request you to please share a screenshot of your complaint number, as customer complaints hides the number for protection. We will get in touch with you soon.
                                Harish 231's [Complaint's author] reply, Oct 14, 2020
                                From the customer care, I have been told the complaint number in the call

                                And I have not received any mail or text msg of the Complaint number from Customer Care

                                Therefore, I am sending you the Complaint Number through call by clicking it from the camera
                                Printer Seriol no- X5EP154996

                                Service centers are not providing home service even in the warranty period - Comment #3747318 - Image #0
                                From the customer care, I have been told the complaint number in the call

                                And I have not received any mail or text msg of the Complaint number from Customer Care

                                Therefore, I am sending you the Complaint Number through call by clicking it from the cemra

                                Service centers are not providing home service even in the warranty period - Comment #3748124 - Image #0
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                                  P
                                  Prakash M Nayak
                                  from Mumbai, Maharashtra
                                  Oct 10, 2020
                                  Resolved
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                                  Resolved

                                  This is regarding complaint number [protected]. I gave complaint on priority basis. The service executive called me and told she will send service engineer.

                                  But what she has done is falsely updated in system saying will get my printer to service centre and closed the complaint. I am at a loss of 1 lakh rupees because of her irresponsibility.

                                  What a irresponsible person she is. I am waiting in home thinking service engineer will come.

                                  Again when I called customer care centre they told this story. I had lot of important work to be done all are pending because of her negligence. Please take necessary action against that person. It should not be repeated to anyone.
                                  Aug 12, 2021
                                  Complaint marked as Resolved 
                                  Epson India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 13, 2020
                                  Epson India Customer Care's response
                                  Hi Prakash, sorry to hear about that. We wish to inform you that your service request is marked as completed on the 12th of October. We request you to please let us if the issues have yet to be resolved.
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                                    M
                                    mayankpandey22
                                    from Mumbai, Maharashtra
                                    Oct 8, 2020
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                                    Address: Epson service center, betiahata, Gorakhpur

                                    My printer was showing error of to change the ink pad its end of its life.
                                    I have taken to Epson Service Center, Gorakhpur UP and they have taken and said to change ink pad and they'll call when it will be repaired in 2 hrs. Then after 5 hrs I got a call and they are saying that my printer head is to be replaced and it will cost around 4500/- . Since it was asked to change ink pad only and I'm getting photos with no defect then also they are saying that head is damaged. So they are cheating
                                    Epson India customer support has been notified about the posted complaint.
                                    Hi Mayank, sorry to hear about that. Please provide us with your complaint number, your product’s serial number, and mobile number. We will get in touch with you soon.
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                                      Prabakar_Dopag
                                      Oct 7, 2020
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                                      Address: 63,1st floor,devadarshini bldg,, 5th cross,malleshwaram,, Bengaluru, Karnataka 560003

                                      We have paid 50 percent advance for the print head replacement as requested by the service person. Its been two months and there is no response from the service centre (Riteck peripherals-epson service center, bangalore). I have to follow up with the service centre through phone since there is no mail reply.

                                      Please help us to get us get our printer serviced at earlier. It is almost two months and its affecting our daily work.

                                      Printer sl no: x2sl002390
                                      Aug 5, 2021
                                      Complaint marked as Resolved 
                                      Epson India customer support has been notified about the posted complaint.
                                      Hi Prabakar, sorry to hear about that. Please provide us with your complaint number and mobile number. We will get in touch with you soon.
                                      Hi Team,

                                      Please find the attached screenshot of mail conversation. I sent a mail to [protected]@epsonindia.in, but i didnt get any complaint number generated.

                                      Please reach me @ +91 [protected] /[protected]

                                      service (printhead replacement pending) - Comment #3744526 - Image #0
                                      service (printhead replacement pending) - Comment #3744526 - Image #1
                                      Apologies for the delay in response Prabakar. Please allow us some time as we look into your concern on priority.
                                      Hi Prabakar, we wish to inform you that, due to transport restrictions due to COVID19, we will not be able to offer onsite support. However, you can carry your Epson product to the nearest service center to get it repaired. To visit your nearest store please visit the following link: https://www.epson.co.in/Support/ServiceCenterLocator.
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                                        lotusindia
                                        Oct 7, 2020
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                                        Address: Gala No. - 01 Building No. G ShivKrupa Complex, Near Reliance Petrol Pump, Behind Stylo , Kongoan 421311

                                        I have page printing issue in my printer.
                                        Epson India customer support has been notified about the posted complaint.
                                        Serial No. x5dz162046
                                        Modal No. L3110
                                        Hi, sorry to hear about that. Please call us on our toll-free number[protected] or register your complaint on the given link: https://customer.epson.co.in/customer/repair.do#/servicerequest/IN, and share the complaint number and your contact number with us. We regret the inconvenience caused.
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