Epson India Complaints & Reviews

Good evening sir/madam my name is israel thomas, i am running cyber cafe at my native place village (Sundarapandiapuram) tenkasi (Dist) sir i call locked on 21 feb 2020 via epson tollfree, 29 feb 2020 today also nobody serviced my printer, so please inform to tirunelveli branch manager epson service center.
Thanks

[protected]@eid. Epson.co.in
Fri, feb 21, 10:04 am (8 days ago)
To me

Serial number: x4cy006720
Service request number: ins[protected]
Date: fri feb 21 10:04:40 ist 2020

My epson printer 3150 have been not print paper this printer have been red 🔴light bliking continues and not a active printer so have been imegetly solution thiis problem and satifised this my problem and not working any problem so i request my that epson printer not get final and customer man now emegetly come on my hometown and solve this problm and fast

I have a printer l4160 purchased on 28 jun 2018. From the date of purchase printer i am facing problems, several time i called customer care for same, many time your engineer visited my place and taken printer for repairing but after few days same problem occurred error 304. Recently on 4 feb 2020 i visited your service centre at ghaziabad and left my printer for repair they gave me back on 8th and charged rs.500/-service charge, but today same problem start again now let me know what to do. Kindly help me. My email id is [protected]@yahoo.com city ghaziabad. U. P.

Hi, we have ordered and made advance payment for frame base second bin assembly - 1 no, cassette 2nd bin assembly - 1 no, cover tank - 1no for our printer model no l1455, s/n ‐
X2sl002085 on 13/12/2019 to
Gd systems & services
(Electronics & medical division)
Msme reg.. No-mh33d0080705
Auth ser cent for epson,
Service provider for industrial products (Electronics)
Akas - medical equipments
B-2/f-7, tilak shopping centre
Sec-1, vashi. 400705
[protected]@gdsystems.in
Tel:27823000/3004/3058
Mob:[protected] / [protected] / [protected]

It was assured that after payment, call shall be closed within 1 month. Now it's more than 1.5 month we are continuously following up with the service center. They are replying since parts are not available they will serve us as soon as they receive the same. Are these parts so critical to arrange for authorized service center? Due to service providers negligence we are expending near about 3000/- inr per day for our copy & print requirement.
You are required to arrange required parts immediately for us.

Above printer under warranty s. N. X5ep029825 & complaint to service center, a call come on my phone & he says deposit rs.20/-. If it is necessary i will pay when he come to attend the complaint. Mym. No.[protected] it also informed the ink is very costly & when i command for cleaning the head clean the ink is overflowing and a vice of khar khat come out from the printer. You are requested to please in addition after that after taking 4/5 page of photo copy the printer takes time 3/4 minutes for next copy

Sir i have a epson printer perched before 2 month.
Printer not giving print in one command when we give command 6 or more time then take one print out now i am complaining 2 time but no response.
I have called service center but no response please give proper solution
please arrange some one for solving this issue
this is my last request after that i will take legal action because i am complaining since 2 month

I have got repaired my printer from your local service center 2 times, each time they charge a sufficient amount but unable to solve the problem completely. So far the problem is remained and occurred after some time. This time i have to approach your local team again and again they demanded a service charge of 300 rupees while problem is not being encounter. So please send an expert who can encounter this particular problem. As the problem is mentioned below with printer serial number.
Serial number x2q5349335
1. The red light start blink occasionally and could not allow me to print further.
2. Suddenly black ink is interrupted by the printer as problem in printing black and white document.

Dear sir

Epson dot matrix printer was provided to this office during april 2019. But the same is not working properly due to fault in electric supply since two months. Hence it is requested to do the needful at the earliest
Model no. Fx-2175 ii
Date of purchase april 2019
Date o supply to this office by group office may 2019
Hope the complaint will be resolved immediately.
Thanks
Regards
Aoof bhandara

Printer number-epson l565, model-c463c, vjny057138
I am from pune-india, my printer epson l565 was not printing, service engineer mr. Nainad chandras came and attended complaint in nov 2019.

He took print manually with cable connection, i asked to take print through wifi he said, i will come tomorrow to take print through wifi.
For this service i paid him rs.400,
But receipt was not given to me. After he didn't come to resolve it.

When i complained this to his boss, he refused the above scenario, he denied and defended the situation, he said "mr. Nainad will not do service without giving bill".

I request the global head to intervene and sort out the issue please.

Regards
Yuvaraj sithaiyan

We are having a printer epson make, model me office 960fwd having sr no : rg8y000319 purchased on 2013 from epson dealer (Staples store).
We have contacted epson customer care number[protected] many times and they have provided the contact number of a dealer peripheral service epson, 105, vannarpet layout, viveknagar post, bengaluru, karnataka 560047, and we went their service center with our printer, but they refused to take the same and they have inform us that the spares parts not available from epson for this models.
Again we have contacted epson customer care number[protected] and they have given the contact of mega systems (Epson authorized dealer), #01, premier presidency, 35/17, landford road, bengaluru, karnataka 560025, they also refused to repair the same and they also conveyed the same message as the spares parts not available from epson for this models.
Epson website is not having any email id to write customer grievances or no escalation matrix provided by them, also their online complaint registration form will not accept complaints for the same serial number which we have already made the complaints once and they will not attend or close the complaint.

Since more then 2 months printer, scan — giving problem.

My product

Serial number: s2ly217116

Product model: epson m200 printer

What i could not understand is how can this happen to a brand like epson. That too for professional quality product and not home series product..

Current complaint details. — serial number: s2ly217116
Service request number: ins[protected]br...

I sri puspak kumar mohanta s/o - dibakar mohanta, at - sanapalasa, po.- godapalsa, p. S. - jashipur, dist. - mayurbhanj, state _ odisha, pin - 757091 is beg to state that i purchaged a printer on dt. 27/11/2019 of epson l130 printer from seema infotech, karanjia. It is not accepting print command. So necessary steps may kindly be repair for this printer as soon as possible.

Dear team,
Since i initiated complaint today dated 30'dec 2019 on tool free no.[protected] time 12:39 pm, it was communicated that service engineer will be attending my query, since i have purchased the epson printer and scanner serial no x5dz271896 on 05'oct 2019 model no - l3110.

Complaint related issue — unable to print and xerox since both red indicators lights are blinking on machine.

As i am in business of mp online and property due problem my work is hampering, hope company can undestand my issues and will provide resolution asap.

Thanking you,
Vineet shrivastav
[protected]
[protected]

Printer note giving print please resolved ASPS.
when give print command mare than 5 time then printer give 1 print
i have check with re installation but same issue
color is not coming proper giving line over the print
taking to much time giving tha copy
taking to much time giving scanning
this printer purchased before 2 month problem should be created after one month

My epson printer l220 ciss epil multi function serial number vgxk147101 is unserviceable for the last four months.
I booked a call with epson toll free number many times but unfortunately but no one turns up to attend the call. I am frustrated to call several times. I am thinking to blacklist epson printer in my life as service provided by epson is dismal also spares are not easily available like hp or any other brand. Earlier i had two hp printers and it never failed. Due to per page cost i purchased epson.
I am highly dissatisfied with epson as after lodging complaint and calling many times no one bother to rectify my printer.

My company had many epson m100/200 printers but service provided is extremely poor and costly compare to hp brand.

Epson india has not given any email address to address my grievance. I am highly dissatisfied customer.

I bought an epson l380 about 2 years ago for 11000 rupees . Serial number x2q5306789..After about 4000 prints, printer not working. Shows message that ink pad is nearing end of its life. I understand that WIC reset needed. For WIC reset, I need to spend around 500 or so and wait for service. Your ads promised prints.@30 paise. Probably you are taking only ink cost into account. Why should i spend additional bucks after only 4000 prints to reset.
. It is a restricted trade practice. I feel cheated.

On service request of paper jam in printer aarvee info services mumbai sent an engineer and he did not follow correct practice to remove paper stuck in printer and damaged printer roller on 11 december.
Next day another engineer came to replace roller and said original is ok but some other technical problem emerged and he also failed to repair it.

I bought epson l805 3 months before, i complained in epson for paper picking and cd dvd trey picking problem. Service center in godhra, gujarat called me and threatened me to bring printer on service center otherwise he will discontinue the warranty. Epson l805 is covered under onsite warranty as per company terms.
Details :
Serial number: w84k260160
Service request number: ins[protected]
Date: wed dec 11 19:33:42 ist 2019

My printer have been not print any page and working performance not better and printing time to let any printout too any my request come to my solved problem imegetliy and working better resolving this printer ink costely and per page cost over any printer theri my printer cause imegetliy solved this problm and get my thinking about your performance

Dear iccf,
I m shivaraj yadav from hyderabad i purchasing printer l3150 serial no x5ep070682 your product recently. Face-sing too much problems on printer.. Last 15 days. When i am complaint executive came and one test print printing now and say he printer problem resolved.. After when i am going my docment printing didn't print block ink.. I have warranty also but executive taken 300 extra.. I need problem help iccf team.