Eros Sampoornam — Wrong Penalty Charges

Address:

New Delhi, Delhi

I had booked a flat in Eros Sampoornam, noida extension, sec-2, in Nov'12 & paid initial 10% amount on 17th Nov'12. While booking the flat, it was categorically communicated that since I am taking Home loan, payment will be made only when agreement will be done. In the month of january’13, I had a meeting with Mr. Govind (marketing) with whom i reiterated the same. I was told – Not to worry. The project is not approved by the Bank yet. We shall be sending you the agreement & demand letter, once the project gets approved by the bank. Since, Home loan processing can be done only after the agreement, I was continuously following up with the respective person, Mr. Rama, regarding the same but Eros team member did not listen to my words. I have all the proofs of the communication held between me, my broker & Eros group. Even, I was the person who was continuously asking – when the payment has to be done for which I got the answer that You will be receiving the demand letter. I told that I require at-least 30 days time after agreement done but nothing happened. After 1 year, i received a letter mentioned that I need to pay a hefty interest amount of 1.26L towards interest on delayed payment. My query is – where is the problem at my end ? Whether they wanted payment before the Agreement done ? Why not agreement been done even after my personal visit to Eros group, nehru Place office in January’13 ? Had I been communicated this in advance that they want all payment immediately – I would not have booked flat in Eros Sampoornam. I always told Eros concerned person that I require demand letter, 30 days before due date, but nothing happened ???? where is my fault ? My all payments are thru HDFC Home loan only. If the the bank takes time, what is the problem with you in sending demand letter 30 days before ????? I am regularly quoting my contact number ([protected]). Plz do revert/call or give ur contact number so that I can call you to put my case. Regards [protected]