| Address: | Kolkata, West Bengal |
Sir,
I bought a dining table of model no 'F-64-4S' brand of "Estilo, Life Style Furniture" from the Showroom "OUTPACE FURNITURE PVT. LTD. of 193, N.S.C. Bose Road, Kolkata-700040(Phone No:[protected]/[protected] on 15/04/2014. The price of the dining table Rs.16, 500/- 50%, discount on M.R.P. Rs.34, 500/- as they mentioned. But there are no such sticker or company logo on the packing of delivered dining table or on the dining table itself that make me satisfied the name of brand and the price of the product. When unpack the furniture in front of company's Service Engineer, I found lots of scratch mark on the table legs and also cut mark on the bottom glass of the table. Immediately I gave it to his knowledge and he advised me to inform to the dealer. Then I informed whole matter to the dealer and they assured to change or repair. But they don't do this. After 3 times of calling over phone I visited the showroom physically and noticed them the matter on 21/05/2014, also I shocked about the price of the same dining table displaying on the showroom. Sale price same as I bought but discount just 30%. So how can I know the actual price of the product? I think they cheating and misguided the customers like me on showing discounts. They mentioned on the cash memo "5 years standard service warranty", but they didn't attended once to date on post-delivery of the product and after making so many calls.
So, please help me to get the fresh product that I had bought and way to know the actual price of the product .
Cash memo filed on my wife's name: Suparna Chakraborty of 51, Bidhangarh South, Santoshpur Kol-66. Contact no-[protected]. Order No - 'NN/537' Was this information helpful? | 
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