Claimed

Estillo Furnitures Tollygunge Complaints & Reviews

1
Last updated Jul 8, 2022
Complaints 42
Resolved
5
Unresolved
37
Quick Links
Statistics
Share
Contacts
ADVERTISEMENT

File a complaint to Estillo Furnitures Tollygunge

Having problems with Estillo Furnitures Tollygunge?

File a complaint and get it resolved by Estillo Furnitures Tollygunge customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ADVERTISEMENT
Estillo Furnitures Tollygunge
Customer Service Contacts

Estillo Furnitures Tollygunge Website

Estillo Furnitures Tollygunge Head Office Address

1st Floor, 193, NSC Bose Road, Regent Grove, Bansdroni
Kolkata
Kolkata District
West Bengal
India
700040

Estillo Furnitures Tollygunge Phone Numbers

Phone
+91 33 4067 6243
38
10

View more phone numbers

ADVERTISEMENT

Estillo Furnitures Tollygunge reviews & complaints(42)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Mr Chandan Kumar from Estillo furniture Highland Park came for installation and damaged the product with knife during unboxing. Mr. Chandan Kumar -[protected]

Immediately change the product otherwise I will be bound to take legal action.

Regards
Indrasish Dutta Chowdhury
Ph- [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
It’s been 1 year crossed and still my issued not solved. The customer care stopped receiving my calls and messages. First of all i got a defective sofa and when i complained them there was no response at all.
[protected] : This was the number where i called so many times. Shalini was the girl who talked to me and now she stopped taking my calls. I am gonna spread all the pictures & chats to facebook pages, instagram pages, just dial...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Cracking sound is coming from bed. Need urgent check and repair.

Subhabrata Ghosh
[protected]
Estillo Furnitures Tollygunge customer support has been notified about the posted complaint.
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    I ordered a dining set of 30000/- bearing order no.JM/60956 from your Tollygunge branch on 23rd April, 2021. The set was delivered on 24 th April, 2021 and fitted on 25 th April, 2021. But most surprising that leg of one chair got broken on 26th, April 2021. I already mailed the whole thing to your company as well as requested your Tollygunge branch to take return the whole set. As I dont want this dinning set and want my money back. But...
    +1 photos
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
    Report
    Copy
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Estillo Furnitures Tollygunge — Broken chair

    I ordered a dining set of 30000/- bearing order no.JM/60956 from your Tollygunge branch on 23rd April, 2021. The set was delivered on 24 th April, 2021 and fitted on 25 th April, 2021. But most surprising that leg of one chair got broken on 26th, April 2021. I already mailed the whole thing to your company as well as requested your Tollygunge branch to take return the whole set. As I dont want this dinning set and want my money back. But...
    +1 photos
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    Hello, I purchased a tea table 7 years back from mani square. The table requires some repair works and I visited mani square. They provide me the EStillo Phone no. ([protected]) I contacted them. But their response is very much disappointing. She collected Rs 300 for the service 7 days earlier and took some parts of my table.Now she is not receiving my call . Is it not a case of cheating ?
    I wrote an SMS to the madam:
    "I...
    Helpful
    4 other people found this review helpful
    4 found this helpful
    Write a comment
    Report
    Copy

    Mera ek product liye the..jis din se liya hu usi din se products kharap hona chalu hua hai.. middle me lockdown ho gaya tha..isi liye contact nehi kar paye..magar uske baad bahut bar compliant kie the magar koi support nehi mila apka company taraf se..admi aye to bolta hai mera ye nehi hai.kya karu?
    Estillo Furnitures Tollygunge customer support has been notified about the posted complaint.
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit

      We bought a wardrobe and sofa ser from estillo online on 15 january, 2017.But the wardrobe getting fungus and rust within one year.
      Can it be repair and overcome the fungus problems especially in rainy season.
      Order no is 365
      Estillo Furnitures Tollygunge customer support has been notified about the posted complaint.
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        It was defective when i received (July, 2020). I share the pictures and the details to rony (Sales in vip road branch) but no response. After 1 month i had to go to their showroom and ask for the service and then they sent carpenter after 4 days.
        They have also taken pictures and they were so confirmed this thing needs to be replaced. It was august. Still i have not received any update from them. It cost me 110000/- and the service...
        +3 photos
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy
        I purchased a 3+1 seater sofa and a dressing table yesterday which was delivered to us today at our residence in barasat (Kolkata - 700126). It was raining since morning and even at the time of delivering. The sofa was all wet with very poor packaging. The sofa has got totally drenched in rain water and it has penetrated inside the foam. No solution was provided from the showroom executive when we complained about the same. I have mentioned...
        +4 photos
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        We have purchased 1 bed from estillo furniture, we have purchased it from city center 2 showroom rajarhat, after that we are facing tremendous issue from it. Most of the cases both side wooden stick is broken at the time of sleeping. For that we have raised multiple complaints to my nearest estillo furniture showroom at jora mandir, baguihati. They are very rude, their service are not up to the mark. Their technician came my home many times...
        +3 photos
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        I had purchased one wardrobe on 08.06.2018 from bidhannagar fair after making full payment. The delivery was made on 11.06.2018. I had ordered for an extra shelf which was not provided. Moreover, today is 19.06.2018- til the shelf has not been fixed & polish mot yet done. Moreover, flakes of wood has come out at 4/5 places. When reported they hardly pick up the phone or give any feedback.
        Today when i asked when the shelf will be...
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        I'm suman mukherjee from sodepur.8-9 months before, i have purchased one "3 door wardrobe and one bed"from estillo manisqure showroom. After installations we found that the products was made by very low quality material & bed and almira was broke within few months.
        I have called them for repair for last few days but they are ignoring the whole problem. Service centar ph. Is showing swt. Off some times. They are trying to give we are...
        +1 photos
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        I'm suman mukherjee from sodepur (North 24 prg.). Before 8-9 months, i have purchased one "3 door wardrobe and one bed"from estillo munisqure showroom. After installations we found that the products was made by very low quality material. And its very sad that bed and almira was broke within few months.
        I have called them for repair for last few days but they are ignoring the whole problem. Service centar ph. Is showing swt. Off some...
        +1 photos
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        3 Comments
        Report
        Copy

        I tapas kumar bhaduri order no. Nn/10180 on 15/8/16. Purchasd a sofa cum bed. From out space furniture pvt. Ltd.293 n. S. C. Rd. Kol_40. They delivered it after (Near about three months). At the time of delivery it is in damaged condition. We noticed them but they told us that they send their mechanics to see it. We knocked them several times but response is very poor. After 1.5 yrs appx they send their mechanics, they said that they would taken this to repair. Still now they have not taken any necessary step. Now i complain it infront. Of your coutomer care. Pls take a necessary step to recover my sofa cum bed. Ph [protected]/[protected].
        Estillo Furnitures Tollygunge customer support has been notified about the posted complaint.
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          Purchased a shoe rack on down payment (From estilo shop - mani square), kolkata on 30.01.18 with a request to deliver & installation on 03, 02, 18 [saturday] positively order no 51886.
          On tracking on saturday, it was told to be delivered by 1400hrs
          Requested to deliver & install definitely or else cancel the order and refund the money as i find the warehouse person mr. Gautam biswas is little reluctant.
          I was told on...
          Helpful
          Be the first one to find this review helpful
          Found this helpful?
          2 Comments
          Report
          Copy
          We ordered a center table and sofa from estillo. Hiland park.. These people are the most unprofessional people i have ever seen.. Parts were missing.. We called each and every day to remind them that they have to send the remaining parts.. Polishing was also not done properly

          They promised to deliver things before puja but they didn't.. I am quite fed up with them.. Please never ever visit estillo again....
          Helpful
          Be the first one to find this review helpful
          Found this helpful?
          Write a comment
          Report
          Copy
          A sofa cum bed was purchased way back on 26.07.17 vide order no ord-nn17/11547, for which was told that the final polishing would be done within 02 days of delivery. Product was badly damaged while delivery at the flat, for which was told by the shop that after polishing, the damages would not be visible. Inspite of various follow up, nobody has come till date for the polishing of the sofa cum bed....
          Helpful
          Be the first one to find this review helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          I have purchased a tv unit on june2017 from estillo netaji nagar tollygunge, the product cost rs 12500 the product was damaged i complained several times but they did not change my product instead they are putting some colors on it and told all products are like this only. It is laminated with chinese paper within 2 -3months it is getting more damaged.4times i have comaplained now they are not responsing. Total wastage of money. Worst quality. Please see to this matter order no 11090. Purchase from outpace furniture pvt ltd. Ho 193, nsc bose road, kolkata 700040. Ijust want my money back or a replacement
          Estillo Furnitures Tollygunge customer support has been notified about the posted complaint.
          Helpful
          Be the first one to find this review helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            This is to state that i mr. Mackie order no 51529 would like to cancel my order and request a refund back to my card which i paid with due to misbehaviour of mr. Ashutosh mondal and failure to deliver my product for the past two days my delivery was due on the 31st but till now it has not been delivered. Please cancel my order and refund the same at the earliest....
            Helpful
            Be the first one to find this review helpful
            Found this helpful?
            Write a comment
            Report
            Copy