I also fell in ETMONEY's trap. In Aug, 23 I took 3 months Genius subscription for Rs. 147/- which ended recently. Recently, I saw deduction of Rs 747/- from my bank account through EasyPay. When I asked ETMONEY, they informed that it was mentioned in T&C that it shall be auto-renewed after 3 months for Rs 747/-. Ideally, they should have sent an SMS and Email 7-10 days in advance and taken my consent, but it seems that the company is cheating the people this way by misusing our One Time Mandate. This mandate we had given for SIP installment and not for these forced deductions. We should raise the complaint to National Helpline for redressal. I have cancelled my membership immediately. If you want to cancel, go to ETMONEY app login, click on your icom at Top-left corner, click Genius membership, click on the 3 dots at top-right corner, and opt for Cancel the membership. Was this information helpful? |
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