Eveready Industries India — complaint no. c[protected]

Address:

27 EAST ROAD, JADAVPUR, Kolkata, West Bengal, 700032

To
Officer-in-charge

I was informed from customer care center[protected] that my complaint regarding mixer grinder would be looked into within 48hrs. I received a call from Mob no. [protected] after 6 days i.e. 144 hrs today and I have been informed that the complaint would be attended at about 5.30 pm. Accordingly, I take leave from my office and stay back at home but the person inform at about 8 pm that he is unable to come today and if possible tomorrow he may attend at noon. When I tell him that I take leave for the this purpose and tomorrow again it will not be possible, he replies aggressively that it is not his look out and I may have ample scope to lodge complaint against him at any level of authorities. Really, I am surprised to hear such adamant attitude from a technician like him who is representing on behalf of Eveready like famous company and tarnishing its goodwill. It is thus, requested to take care my case immediately at the earliest possible since it is already over 144 hrs.
Awaiting your early response.

SUBHAS ROY