Everest Masala — low material packed

Address:

Ghaziabad, Uttar Pradesh, 201010

I purchased 100 gm masala through luxmi general store vaishali sector 2 ghaziabad. When i opened this box, there was 10 gm material inside the box and no any proper packing. I raised a request to general store owner, he said we are not responsible foe that and call to customer care for this incedent. My question is that, why deal the company with suppliers if they are not responsible for that. I want action against the shop keeper and the company they provide bad material and bad behaviour. Shop name — luxmi general store. Sector 2 vaishali ghaziabad. Please audit the each and every product i think they packed in home and sale bad material.
Hopefully this request is good for people they believe in low price.