Evok — cardiff fabric 1 seater recliner in chocolate colour

Seema T S

from Bengaluru, Karnataka

Address:

560066

Order no. 8844739: since the time i place the order, not received a single confirmation on the status. I have called five times till date on[protected]. Was assured of a call back thrice but nobody has bothered to call back. The customer service people only say they have no status and cannot cancel..
Tried calling on [protected] provided in their website and the message i got is "please check the number you have called". Asked for cancellation and nobody is willing to do that even.
I do not want the product at any cost for the mental harassment these guys have put me through. Please refund the entire amount - rs.19490 as soon as possible

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Comments

bimals

from Pune, Maharashtra

The sofa is peeling off at several places within about 2 years of purchase...The customer care is Conveniently putting this as out of warranty but Is such a high value product with evok assurance expected to deteriorate so pathetically within such a small time...?

bimals's reply, Oct 14, 2019

Btw - This was a 3+2+1 set of MAGNA leatherette sofa set (including 1 recliner) bought in May 2017...

Below are product details:
Magna new leatherette recliner sofa 1 seater with glider-dark. Brown
Magna new leatherette recliner sofa 3 seater-dark. Brown
Magna new leatherette recliner sofa 2 seater-dark. Brown