[Resolved] Evok — dining chair not repaired

[Resolved] Evok — dining chair not repaired

S Shammi Setpaul from Mumbai, Maharashtra

Last week i complaint about one of dinning chair seat which got bend, evok technician came and took away the chair seat saying that it would be sent to workshop for repairs after 4 days came back and fixed the seat to chair naxt day when we used the chair and found that nothing has been done it was in the same condition as before please replace the chair seat with new one. I purchased bulk of your componys furniture in the month of march 18. My mob no [protected] add...895 first floor sector 16 faridabad (Haryana) Was this information helpful? No (0) Yes (0)
Oct 26, 2018 Complaint marked as Resolved Evok customer support has been notified about the posted complaint. Verified Support Sep 25, 2018 Evok Customer Care's response Dear Customer, Greetings from Evokcare!!! We are thankful for your feedback and assure you that we are continuously working to improve and deliver best experience in terms of products and services. We have confirmation that part replacement has been concluded on 24th Sep 2018. For any further service assistance, kindly contact us at Evok care @[protected] or email us at [protected]@evok.in. We are open for our customers during all seven days a week, between 11am to 7pm. We will be pleased to serve you. Assuring you best of our services. Thanks and Regards, Sachin, Evok Care
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