Evok — EVOK Leather recliner 3+2+1 set purchased in 1 Lac (almost), started peeling after 1.5 years

Address:

Shipra Mall, Indirapuram, Ghaziabad

Leather recliner 3+2+1 set purchased for Rs-95000 from EVOK store (located in Shipra mall, Indirapuram, Ghaziabad, U.P.) started peeling after 1.5 years, and now after almost 4 years, it is in very bad shape.
Product purchased for Rs 95K from a branded/reputed store should have durability, specially sofa set which is used during most time of the day.
I visited store few months back, they said, very casually, clothing of recliner set can be changed, call customer care for booking the visit, it seems they were not affected by this type of damage to the reputation.

I don't know how this complaint will be tackled by the store now, after almost 4 years of product purchase, but it makes me really unhappy to see the product in very bad shape purchased using hard earned money.