[Resolved] Evok — evok magna
Gurugram, Gurgaon District, Haryana, India
Aaaalok somani on May 2, 2018
I purchased sofa cum recliner model Magna from evok stores Malhar Mega Mall Indore, and product is still under warranty.
I launched the complaint regarding torn fabric of 2 seater sofa due to a protuding Nail from inside, on 23 march 2018.
Mr Govind Kanadiye attended the call and visited home to inspect and he reassured that someone will come and rectify the problem.
Till date nobody has came to stitch the fabric of torn sofa.
Hereby attaching photograph of registered complaint
please take necessary action.
Thanking you in anticipation.
Complaint marked as Resolved Jun 30, 2018
[May 03, 2018] Evok customer support has been notified about the posted complaint.
Verified SupportEvok Customer Care's response, May 25, 2018
Greetings from Evokcare!!!
We are thankful for your feedback and assure you that we are continuously working to improve and deliver best experience in terms of products and services.
Your complain was closed on 21st May 2018.
For any further service assistance, kindly contact us at Evok care @[protected] or email us at [email protected] We are open for our customers during all seven days a week, between 11am to 7pm. We will be pleased to serve you.
Assuring you best of our services.
Thanks and Regards,
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