Evok — Modular kitchen

Address:Ghaziabad, Uttar Pradesh, 201014
Website:www.evok.in

I am highly disappointed with the service provided for the modular kitchen that i have bought from evok, shipra mall, ghaziabad. I had made the final payment for it in the last week of june 2016 and the kitchen had to be installed in the first week of july. The first payment (Half the amount) was paid in may and the booking was done. The company took around three months to install it and even now there is one cabinet left open. Two shutters have defects. The covering under one cabinet is not fixed properly and also its corner is broken. I have requested the team several times to check and resolve these issues but they are not doing it.

I want the repair to be done immediately and need compensation for the delay that has happened. I could not shift into my new house for three months because of this delay. I have lost around rs 60000 because of this delay.
Was this information helpful?
No (0)
Yes (0)
Evok customer support has been notified about the posted complaint.
Complaint comments 

Comments

Thats very sad to hear.

My experience was good as per the delivery and service, but had asked for some help in assembling issue.

And they reverted back immediately and fixed the problem.

Hope your issue was also resolved.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Evok
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    33%
    Complaints
    273
    Pending
    0
    Resolved
    87
    Evok  Phone
    +91 12 4477 9201
    +91 12 4477 9200
    Evok  Address
    Unit No 301-302, 3rd Floor Park Centra, Sec.-30, Gurgaon, Haryana, India - 122001
    View all Evok contact information