Evok — Sofa damaged during delivery and installation

Shaily001

from Bengaluru, Karnataka

Address:

Gurgaon, Haryana

I ordered a Marina sofa set (3+2+2). The sofa was delivered 6 days after the delivery date. The 3 seater arrived in a damaged condition with one big cut and one minor cut. During installation, the worker damaged the 2 seater sofa as well. My Sales Order No. 1003SO[protected].

Was this information helpful?

No (0)

Yes (0)

Evok customer support has been notified about the posted complaint.

Related Evok reviews

View all 273 Evok Reviews

Comments

Evok Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Shaily,

Greetings from Evok!

Our service team will assist you.

Regards,
Sanchai
(Evok-customer support)

Shaily001

from Bengaluru, Karnataka

Hi Sanchai, no one has visited my house to fix the sofa

Shaily001

from Bengaluru, Karnataka

My complain is still not resolved and the evok ppl are clueless. They are still passing the responsibility to each other and still checking with their WAREHOUSE. Disgusting is the word to describe their service and staff commitment. WARNING :NEVER BUY ANY OF THEIR PRODUCTS.