[Resolved] Evok — two seater recliner

Sajal Kumar Dutt

from New Delhi, Delhi

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

We bought a two seater recliner in august 2018 from their show room at shipra mall ghaziabad. The left seat broke within a months time. Since we were going to be out of country for sometime we booked the complaint as soon as we reached here on feb. 2nd. 2019. Their technicians came and took the pictures but after that there is no response in spite of repeated calls.

Was this information helpful?

No (0)

Yes (0)

May 7, 2019

Complaint marked as Resolved

Evok customer support has been notified about the posted complaint.

Mar 04, 2019

Updated by Sajal Kumar Dutt Order number.[protected] Dated 25th August.
Complaint Number. MJ. 38390

Verified Support

Mar 29, 2019

Evok Customer Care's response Dear Customer,

Greetings from Evokcare!!!

We are thankful for your feedback and assure you that we are continuously working to improve and deliver best experience in terms of products and services.

We have received complain closure confirmation from your end. For any further service assistance, kindly contact us at Evok care @[protected] or email us at [protected]@evok.in. We are open for our customers during all seven days a week, between 11am to 7pm. We will be pleased to serve you.

Assuring you best of our services.

Thanks and Regards,
Sachin,
Evok Care