Ex-Servicemen Contributory Health Scheme [Echs] — misbehavior & refuse to attend - echs sec 47 chandigarh - dr. jp sethi

Address:

Chandigarh, Punjab, 160047

Hi sir/mam,

This email is in regards to the misbehavior and refuse to attend attitude towards us.

Incident - today i bought my mother to echs polyclinic sec 47 chandigarh, where she was suffering from some brain issue. Also my wife and my 4 months daughter was with me. I asked my wife and my mother to get in, doctor - j. P sethi was the attendant. Firstly his behavior and attitude at the first go was very wired or ignorant. He said that we have already given you 1 month medicine and its 2 days still left for the completion of the month and how come you are here. My mother said that i am facing some medical health issue so i wanted you to have a look. She said that we went through some blood test which was advised by one of your doctors before, so we came along that report. The only change was the we were not carrying the hard copy of the report and we had that report in our email which my wife tried to show that report in the mobile. He simply denied saying that bring the hard copy only then i will check, else i wont. And without checking the reports he gave the medicines. I was out waiting for them to come out. While taking the medicine my mother told that he had not checked the reports and said that condition.

I went to dr. Jp sethi and said that my mother is facing some problem and instead of you treating her or checking her you are asking for the hard copy of the report. Atleast have a look at the report once. And then you advise what medicine is good for her. Without checking how can you give any medicine? What if anything worst happens?

He was adamant and said that i will not check until i dont have hard copy, and he upfront said that if anything happens to your, mother i am responsible for that. He said that i am ready to face any consequence if happens, i said lets go to oic and meet, he was not ready to move from his chair. He said if you want to complain to whomsoever go ahead, i am not scared of anyone. Look at the attitude. Atleast give one valid reason why you dont want to attend.

This was the time he made me upset. I asked him, shall i wait for anything worst to happen with my mom and instead of curing her i should come to you to blame you. Atleast check the reports, check her why she is facing such problem and then give the relevant medicine. He said that i have given her those medicine which she took last month. I mean how ignorant he was, this attitude simply shows how he just want to get rid of the patient and want to end the day just like that. He was not in mood to attend any one. Just that its the job so he is just letting it go without proper treatment.

Now his rude words, at the time i was arguing - who are you? Are you the prime minister? I am the doctor? How can you talk to me like this? I can cancel your all medicine for your whole life. I will put you behind the bars for the mis-behaviour, i am ready to face the consequences if anything happen. You dont know me and my approach.

I said sir i am simple citizen, may be not much status comparative to you. But i guess he is paid to serve us, his salary is just because he should take proper care o[censored]s. If your mood is upset due to xyz reason then please take a leave but dont let that hamper the patient. And what mis-behaviour, is that a pub or disco where i am drunk and mis-behavinig. That is the hospital and my mother is entitled for the echs service, and if echs doctor will ignore and misbehave then where will we go?

My father served the army, he fought for this country, 3 moths back he got expired, may be due those reason my mother is mentally not able to deal this and her health is going down. I am not saying to have pity on us, its just that atleast do your job and help the patient to get rid of his/her problem.

And later when he started shouting at me the staff members stepped in the cabin and without knowing they pulled me out and pushed me out. My 4 months old daughter was in my arms sleeping. They dint even had a thought, it might harm that small baby.

If he has such attitude of being the doctor and retired from the army, then i must say please take some action against such people, who is not doing there job properly and considering themselves a god.

If this was paid service then i can bet he would have not behaved in this manner and would have asked for more tests. He said that when you tiny people when have to pay the hospitals bills then you will know what medical services are, you are getting things in free of cost and over that you are fighting with us.

Is this right? The beaviour he carried was that correct? What if he just had a look at the phone and checked the report? It hardly makes the difference. He would have known the health issue and would have given the medicine accordingly.

Echs head - sir, i request you to come in my shoes and understand what i went through, if you think that this was not right then i request you to please take some action against dr. Jp sethi. It might be not only me but may be with others can happen in future. Before any blunder if you stop him to serve. Else he might kill someone one day and with the help of his approach and money he might get rid off.

President sir - i request you to go through the incident once and please take some action. Below is my contact details and my mother's echs detail. If you need to talk to me, you may call anytime.

We expect only one thing and that is army retired person whomsoever who is not able to pay the bills in private hospitals they have echs and they have trust, that atleast there is one place in india where he/she can avail the medical services without any cost. But i think some doctors in echs dont value there position and behave like god. Make them understand that they are paid to serve us, and that too in proper manner.

The staff who supported him without knowing anything and tried to harm me and my 4 months old daughter, might have done something to my mother and my wife too. I just felt threaten and came out of the echs knowing that it might not be safe for me and my family. I dont know the names of the staff but yes i can recognize them.

To whomsoever this is concern. I request you to take serious action, and until this is not resolved i will not stop sending emails, letter and many more.

Also i would be sending the hard copy to hqs and to md echs maj gen ashok kumar and where ever possible i can expect the action to be taken.

Name of patient (Mother) - parvathi relation - spouse
Age - 55
Record no - pc007/14/08/2018/460
Pensioner name - lt. Ex nk om prakash
Service no[protected]
Opd date - 14/08/2018

Regards
Vishal kashyap
[protected]