Ex-Servicemen Contributory Health Scheme [Echs] — poor governance in echs at lodhi road

Address:

New Delhi, Delhi, 110075

The echs polyclinic is in a pitiable state..in the last three months it is gone worst.
Patients waiting time for getting the number for dr appointment from window is more than three hours.. As there is no staff or the system is redundant and poorly administered.
Average time to see a dr is approx 5 hrs... Folliwed by medicine collection etc.
The patients are sitting in hot and humid environment... Whereas the staf[censored]s highly arrogant and leadt cooperative... Complaints fall on deaf ears

It is requested that suitable measures be taken to address the greivances of the patients at the earliest..

Rajesh singhal
Gp capt
Veteran

I have been attending lodhi road polyclinic for the past 8 yrs... But have neve seen such pathetic affairs