Exide Industries Complaints & Reviews

October'22 i bought Exide battery from the autherised centre for my Two wheeler, FEB'23 my battery is Dead. Im very disapointed. im informed to the dealer where i bought. that person told you will wait for 1 week, i will replace it and i dont have any batteries provide to you .
Now im asking, why i am wait for one week, how i go to my office, he is delaying much more, im getting hurt my bike is staying alone

I had a issue regarding my home inverter.
Sometimes they do very much noise and also giving a long beep without any reason. Also sometimes electricity were present in the home but they turned on their backup. And do noisy things like blasting I had already check the battery water level that is sufficient. But the problem increased day by day

I brought inverter battery Exide EL 150 just 3 years back.
Exactly after 37th months I'm not getting battery backup at least not even 10 min.
I tried contacting local Exide seller and they confirmed that battery is not working no use of it i need to buy a new one.
Just for 3 year's no use of getting.
I would like to talk to Exide manager.
Call me +91-[protected] (Arun)

I purchased a Amco Battery on 5/6/21 for my bike TVS Apache.
The battery is still in warranty and has stopped charging. I need a replaced battery for my vehicle.

I had Purchased Home UPS along with a battery from an Authorised dealer in Bangalore
Just after warranty period is over the Main board of the Inverter is faulty and service technician demands Rs 1800.00 to Fix This.Kindly consider this reapirs on free of cost and confirm

Thanks

I have purchase cs7ah ups battery from new Delhi motor house, Kailash colony new Delhi -110048, on dt 07/09/2022, now barberry is not work, he said online complain karo, online complain centre said 14ah se kam ki complain online Nahi Hoti. What i do please tell me, i have cont....

I have purchase cs7ah ups battery from new delhi motor house, kailash colony new delhi -110048, on dt 07/09/2022, now barrery is not work, he said online complain karo, online complain centre said 14ah se kam ki complain online nahi hoti. What i do please tell me, i have contact, [protected], [protected],

I purchased 3.5 kva inverter from Exide and within 5 months inverter machine stopped working and when I register a complaint, they took the machine to service Centre.It’s been a month I am facing problem and they are telling me stories every same day.Inverter is installed in hotel so iam facing loss of 2000 every day because I have to run generator every time .Who is going to compensate me that loss .I am going to file a complaint in consumer court and will take all necessary steps online and offline .
See you soon in the consumer court !!

Complaint number 8143900

I've given the battery to the Sagar Battery office, Sagar - MP on 27-Nov-2022. It's been 15 days and they've not received a replacement yet. I was not even given a service battery to my vehicle is parked and I had to take alternative transportation. It is effective in my day-to-day job.

First of all, the battery failed (May 2022) within 9 months from the date of purchase 8-Sep-2021. I've been doing kick-start for almost 6 months now. And now I've to wait for more for replacement.

I've done 4 follow-ups so far but every time I'm told there is no stock. Does Exide make-to-order? Please expedite the replacement.

Hi Team,

I had purchased the Exide car battery back in Apr'2022 but now the battery is swollen (as it appears to me) and i am not able to start my car.

I have been chasing the customer care team and have spoken to numerous customer care representative but all I got was assurances that someone will visit me but I never received any call from anyone.

This is highly disappointing.

The Exide boost about being a market leader but I was not aware that it provides such poor services

I hereby escalating the matter on this ID with a hope that someone shall help me

Feel free to call me ASAP

A disappointed customer!!!
Abhishek Rana

I raised a complaint on 9 Nov 2022 about a dead battery. Nobody wants to service it if my battery is still under warranty. The agent has been forcing me to buy another battery. I am worried and distressed at this blatant unfair business practice of coercing a customer to buy a battery. For 8 days now, the agent has been asking me to buy another battery and I have refused. I hope this is a disorderly agent and does not reflect a brand like...

I raised a complaint on 9 Nov 2022 about a dead car battery. Nobody wants to service it if my battery is still under warranty. The agent has been forcing me to buy another battery. I am worried and distressed at this blatant unfair business practice of coercing a customer to buy a battery. For 8 days now, the agent has been asking me to buy another battery and I have refused. I hope this is a disorderly agent and does not reflect a brand like Exide.

Soundhar A called me from [protected] and agreed to send an agent the same day. A field agent, Srinivasa called me from[protected] and asked for a photo of my battery and because I said it is within warranty, he came only the next day after reminder calls. Without checking the battery, he suggested buying another battery as it is more than two years old. He refused to accept the online warranty card and agreed only after I demanded to know why.

He called me later and said the battery is weak so I need to buy a new battery, I refused and asked him to recharge and bring it. The next day when I call he is suggesting he'll give me a 50% discount to buy another battery. It has been 8 days since I refused and he has not brought my battery back and I am forced to travel by cab. I am now scared that he'll tamper with the battery to force me to buy another one.

Distressed Customer
Joseph Daniel
[protected]

I am Bhaskar Rao Cherukuri, a customer of EXIDE for the past many years.

This is regarding EXIDE make car battery SNo. A3L1G468202 3B23 purchased on 03 April 2022 at an authorized dealer shop in Paloncha town of Bhadradri Kothagudem dist, Telangana.

The car battery failed within 06 months of purchase on 01 October 2022. It was taken to the dealer for replacement. However, the dealer has expressed his inability to replace the battery and said that it was the company's (EXIDE) decision and he cannot replace it on his own. The battery was sent to the company on production of warranty card and bill. The same battery was returned to me on 17 Oct 2022 after recharging. Please find attached the copy of warranty card and Delivery challan after recharging.

Now within 01 month after EXIDE repaired the battery, it is not functioning properly and showing a voltage of 5.2V when checked with meter. Every time the car battery fails, I have to personally take the battery to the dealer as the car won't start. Also it has caused huge inconvenience with the car not being dependable for my journey.

I fail to understand how a battery sold with the claim of FREE OF COST REPLACEMENT of 30 months and a PRO RATA WARRANTY of 55 months fails in 06 months of sale. Going by the brand recall, I assumed EXIDE to be a worthy company with good quality customer care. With my experience with EXIDE battery in the past 02 months, I am thoroughly tired of EXIDE and its customer care policies. The picture of the battery with the above said warranty claim is attached.

I herewith demand the battery be replaced with a new battery as per the claimed warranty period failing which I shall be forced to take legal recourse against you in the consumer forum as deemed fit.

My Husband Dr Jose purchased an Exide Battery through Jumpstart Mr Viraj Mob[protected] bought on 2/9/22. for my Maruti Dzire car on the 2/9/22 . There was no official bill just a scrap of paper..Also the warranty card mispelt my name as Suze (actually Jose).and car mentioned as Wagon R. On the 12/09/2022, 10 days after installing it failed and despite me asking for a new battery, they wanted me to pay for charging. On 2/10/2022 it failed again. He refused to give me a new battery and wants me to pay for the charging. Finally after multiple complaints to Exide care I got a service battery which worked perfectly well. Exide care forced him to give me a new battery on 2/11/22 with a warranty card that is blank and no official bill of the purchase.
As mentioned to you earlier we have not received an official bill for the Exide Battery purchased through Jumpstart Mr Viraj Mob[protected] bought on 2/9/22. battery with a warranty card that is blank. Neither Exide India responds to the complaint

I had purchased my car battery in 2020. My car battery suddenly stopped working while we were traveling outstation. Because of the urgency, we went with a new purchase Exide battery even when it was in the warranty period as it was outstation. After my return, I returned the battery to the battery dealer ( Battery Galaxy Gottigere Bannergahta, Bangalore -83

The dealer agreed to get a replacement but in spite of several follow-ups with customer care and the dealer, there is no response.

Hi...
I have been raising complaint from last two days I received messages ...that your complains has been registered with us., ...our executive will contact u within a minute...my battery is within warranty...but no repond I am getting ...

Bought an Exide battery for my car that was pronounced as failed by battery dealer from where I bought the battery, bought a new one as there was no lead time to wait till the warranty replacement battery arrives. Gave the old battery and warranty card (4months within validity period) for full free replacement, but after 15days waiting for replacement battery from Exide, now dealer says that we will not get full replacement and not returning the battery and warranty card.

Ticket number: 7175422
I had given one battery at dealer point on Sept 15, 2022. And they told it will be given after 4-5 days since they will send it to service center which is 130kms away. Since last 15 days i have been chasing them to get the battery. When reached to Customer Care, they told, the new battery serial number generated on Sept 23, 2022 and bill also generated. But till now I didn't receive my battery. And now dealer is not answering my calls since 10 days.
Customer care representative is also now being rude when I am asking about details where is the battery and how long it ll take.

I have also sent an email, but didn't get any reply to it.

This consumer complaint is against the dealer as well as Exide Customer Service.

Thanks,
Soumya Bindhani
Mob. [protected]

I bought a two wheeler battery in amco. Battery is under warranty. Battery is not working now. Requesting you to replace the battery.

21 ko mane new exide battery purchase ki bt ye charge hi ni hoti after checking by mechanic he tells it's a bad quality battery go n change this battery