Exide Industries Complaints & Reviews

I had Purchased Home UPS along with a battery from an Authorised dealer in Bangalore
Just after warranty period is over the Main board of the Inverter is faulty and service technician demands Rs 1800.00 to Fix This.Kindly consider this reapirs on free of cost and confirm

Thanks

I have purchase cs7ah ups battery from new Delhi motor house, Kailash colony new Delhi -110048, on dt 07/09/2022, now barberry is not work, he said online complain karo, online complain centre said 14ah se kam ki complain online Nahi Hoti. What i do please tell me, i have cont....

I have purchase cs7ah ups battery from new delhi motor house, kailash colony new delhi -110048, on dt 07/09/2022, now barrery is not work, he said online complain karo, online complain centre said 14ah se kam ki complain online nahi hoti. What i do please tell me, i have contact, [protected], [protected],

I purchased 3.5 kva inverter from Exide and within 5 months inverter machine stopped working and when I register a complaint, they took the machine to service Centre.It’s been a month I am facing problem and they are telling me stories every same day.Inverter is installed in hotel so iam facing loss of 2000 every day because I have to run generator every time .Who is going to compensate me that loss .I am going to file a complaint in consumer court and will take all necessary steps online and offline .
See you soon in the consumer court !!

Complaint number 8143900

I've given the battery to the Sagar Battery office, Sagar - MP on 27-Nov-2022. It's been 15 days and they've not received a replacement yet. I was not even given a service battery to my vehicle is parked and I had to take alternative transportation. It is effective in my day-to-day job.

First of all, the battery failed (May 2022) within 9 months from the date of purchase 8-Sep-2021. I've been doing kick-start for almost 6 months now. And now I've to wait for more for replacement.

I've done 4 follow-ups so far but every time I'm told there is no stock. Does Exide make-to-order? Please expedite the replacement.

Hi Team,

I had purchased the Exide car battery back in Apr'2022 but now the battery is swollen (as it appears to me) and i am not able to start my car.

I have been chasing the customer care team and have spoken to numerous customer care representative but all I got was assurances that someone will visit me but I never received any call from anyone.

This is highly disappointing.

The Exide boost about being a market leader but I was not aware that it provides such poor services

I hereby escalating the matter on this ID with a hope that someone shall help me

Feel free to call me ASAP

A disappointed customer!!!
Abhishek Rana

I raised a complaint on 9 Nov 2022 about a dead battery. Nobody wants to service it if my battery is still under warranty. The agent has been forcing me to buy another battery. I am worried and distressed at this blatant unfair business practice of coercing a customer to buy a battery. For 8 days now, the agent has been asking me to buy another battery and I have refused. I hope this is a disorderly agent and does not reflect a brand like...

I raised a complaint on 9 Nov 2022 about a dead car battery. Nobody wants to service it if my battery is still under warranty. The agent has been forcing me to buy another battery. I am worried and distressed at this blatant unfair business practice of coercing a customer to buy a battery. For 8 days now, the agent has been asking me to buy another battery and I have refused. I hope this is a disorderly agent and does not reflect a brand like Exide.

Soundhar A called me from [protected] and agreed to send an agent the same day. A field agent, Srinivasa called me from[protected] and asked for a photo of my battery and because I said it is within warranty, he came only the next day after reminder calls. Without checking the battery, he suggested buying another battery as it is more than two years old. He refused to accept the online warranty card and agreed only after I demanded to know why.

He called me later and said the battery is weak so I need to buy a new battery, I refused and asked him to recharge and bring it. The next day when I call he is suggesting he'll give me a 50% discount to buy another battery. It has been 8 days since I refused and he has not brought my battery back and I am forced to travel by cab. I am now scared that he'll tamper with the battery to force me to buy another one.

Distressed Customer
Joseph Daniel
[protected]

I am Bhaskar Rao Cherukuri, a customer of EXIDE for the past many years.

This is regarding EXIDE make car battery SNo. A3L1G468202 3B23 purchased on 03 April 2022 at an authorized dealer shop in Paloncha town of Bhadradri Kothagudem dist, Telangana.

The car battery failed within 06 months of purchase on 01 October 2022. It was taken to the dealer for replacement. However, the dealer has expressed his inability...

My Husband Dr Jose purchased an Exide Battery through Jumpstart Mr Viraj Mob[protected] bought on 2/9/22. for my Maruti Dzire car on the 2/9/22 . There was no official bill just a scrap of paper..Also the warranty card mispelt my name as Suze (actually Jose).and car mentioned as Wagon R. On the 12/09/2022, 10 days after installing it failed and despite me asking for a new battery, they wanted me to pay for charging. On 2/10/2022 it failed again. He refused to give me a new battery and wants me to pay for the charging. Finally after multiple complaints to Exide care I got a service battery which worked perfectly well. Exide care forced him to give me a new battery on 2/11/22 with a warranty card that is blank and no official bill of the purchase.
As mentioned to you earlier we have not received an official bill for the Exide Battery purchased through Jumpstart Mr Viraj Mob[protected] bought on 2/9/22. battery with a warranty card that is blank. Neither Exide India responds to the complaint

I had purchased my car battery in 2020. My car battery suddenly stopped working while we were traveling outstation. Because of the urgency, we went with a new purchase Exide battery even when it was in the warranty period as it was outstation. After my return, I returned the battery to the battery dealer ( Battery Galaxy Gottigere Bannergahta, Bangalore -83

The dealer agreed to get a replacement but in spite of several follow-ups with customer care and the dealer, there is no response.

Hi...
I have been raising complaint from last two days I received messages ...that your complains has been registered with us., ...our executive will contact u within a minute...my battery is within warranty...but no repond I am getting ...

Bought an Exide battery for my car that was pronounced as failed by battery dealer from where I bought the battery, bought a new one as there was no lead time to wait till the warranty replacement battery arrives. Gave the old battery and warranty card (4months within validity period) for full free replacement, but after 15days waiting for replacement battery from Exide, now dealer says that we will not get full replacement and not returning the battery and warranty card.

Ticket number: 7175422
I had given one battery at dealer point on Sept 15, 2022. And they told it will be given after 4-5 days since they will send it to service center which is 130kms away. Since last 15 days i have been chasing them to get the battery. When reached to Customer Care, they told, the new battery serial number generated on Sept 23, 2022 and bill also generated. But till now I didn't receive my battery. And now dealer is not answering my calls since 10 days.
Customer care representative is also now being rude when I am asking about details where is the battery and how long it ll take.

I have also sent an email, but didn't get any reply to it.

This consumer complaint is against the dealer as well as Exide Customer Service.

Thanks,
Soumya Bindhani
Mob. [protected]

I bought a two wheeler battery in amco. Battery is under warranty. Battery is not working now. Requesting you to replace the battery.

21 ko mane new exide battery purchase ki bt ye charge hi ni hoti after checking by mechanic he tells it's a bad quality battery go n change this battery

Hello,
I am Akhil from suryapet (508213) i had took the exide car battery on 09-nov-2021 the battery is not working properly and we went to service centre 3 times and the service centre guy is taking the battery for 1-2 days and after 2 days that service centre guy is giving the battery and saying it is working fine we have checked with car electrician and car mechanic they are saying the issue is with battery we asked for the battery replacement there is no response and simply taking the battery for two days giving back saying the battery is fine we are facing much issue. kindly respond back correctly the service centre name is Satya Sai Batteries @Suryapet.
PLEASE REPLACE OUR BATTERY AGAIN AFTER WARRENTY COMPLETES THEY WILL NOT RESPOND

This Shopkeeper when sold battery promised it will be replaced if any problem occurs if it is under warranty and it is in warranty but he is refusing to replace it. Saying he can charge the battery at Max and that's about it, where as the mechanic advised otherwise. Kindly help as this kind of fraud is mostly happening with Exide batteries across Chandigarh.

I purchased a Two wheeler battery Exide XLTZ4A on 18 September 2021. Suddenly last 20 days my battery drained out automatically. I go to dealer where I purchased this product and they changed my battery and plugged. After 1 hour again my battery drained out and I go to authorise service centre "Automobile World", Garia, Kolkata. They tell me same recharged the battery and test and they take 2-3 days time and don't give me support battery. I talked to customer care and tell all the details and customer care said again go to dealer and do the same thing whatever I already done before. It's not possible to off my duties and everyday go to either dealer or authorised service centre. Please help me with this.

For my car MH 03 AZ 6312 Dzire Diesel, I had an old battery Exide Mileage Red bought on 14.2.2019 from above Dealer Chembur Battery Service. The old battery said if I buy a new battery, I will get a discount of 20%.The dealer told be recently I will also get a discount of Rs. 1200 on return/recyle of old battery.

The new Exide MIleage battery with 55 months warrany MRP is 8895 and as such I should be charged (Rs.. 7195 - 20%) minus Rs. 1200 i.e.[protected] i.e Rs. 5996/- Instead the dealer Chembur Battery Service ([protected],[protected] has charged me Rs. 6700 vide Bill No. 7454 dated 25.8.2022. I REQUEST REFUND OF EXCESS MONEY PAID AND BLACKLISTING OF THE DEALER. Abhilash Sheth 91-[protected], Email abhilash.[protected]@gmail .com