Toyota Customer Care
Toyota Kirloskar Motor Pvt. Ltd.
Customer satisfaction rating: 1%
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924
COMPLAINTS

Toyota Customer Care

Toyota Kirloskar Motor Pvt. Ltd.

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Address
Plot No.1, Bidadi Industrial Area, Bangalore Rural District
Ramangara
India - 562109

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
238
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99

Phone:
Phone:
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182
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78

Additional info
Contact Form
http://www.toyotabharat.com/inen/forms/contact.aspx

Customer satisfaction rating
1%
Complaints
924
Pending
0
Resolved
12
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Toyota related photos (109)

Toyota Complaints & Reviews

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Toyota — engine oil low in every 10k service [Resolved]

 Sunil Pipal on Mar 15, 2019
Hi team,

I am sunil pipal from haryana (India) and using toyota etios liva gd (Diesel version) since june 2014.
Where i am facing manufacturing defect where engine oil reached on red mark every time before 10000 km.
Every time i am raising the concern in every service and getting revert that we have checked our oil parameters and we have not observed any issue. So as per them i have taken extended warranty with cost tentative 18000 indian rupees.

Almost every 5000 km i am visiting toyota workshop and every time they are saying we have no issue observed...
Complaint comments  Read comments Complaint category Car Service Centers

Toyota — pending delivery of accessories - toyota camry (hybrid) - delivery on 17 feb 2019

 sagandhi on Mar 9, 2019
From: gandhi, samir (In - mumbai)
Sent: 09 march 2019 13:36
To: 'cbusales. [email protected]'
Subject: grievance - pending delivery of accessories - toyota camry (Hybrid) - delivery 17 feb 2019

Dear sir,

I have purchased the above car from your showroom & after payment of the full price incl for accessories, have taken the delivery of the car on 17 feb 2019.

I had a very positive experience on all aspects – visit to your showroom, demo, explanations, buying the car, delivery of the car etc. & given my feedback for the same.
Complaint comments  Read comments [1]Complaint category Tax Services

Toyota — fuel filter part broken by pioneer toyota bathinda

 Nirmalkhaira on Mar 2, 2019
Sir,
I gave my toyota corolla pb 22j 8600 for service at pioneer toyota bathinda. They broke fuel filter part during service, now they are not replacing it. They are saying our technian has to bear cost of broken part, please pay for this broken part. I have lodged number of complaints with toyota but they are not listening

Regards
Nirmal singh...
Complaint comments  Read comments Complaint category Car Service Centers

Toyota — awful experience at toyota car dealer

 agglaake on Feb 28, 2019
Dear sir,

This is to inform you that i have purchased etios liva on having registration details pb 46 u 1339 on 30/09/2015. Since the purchased i have been taking the iffco tokyo insurance from the toyota agency every year even before its due date.
On 08/02/2019 at 09:30 am, i visited globe toyota, phase 6, sas nagar, mohali, chandigarh for the claim where i met with the toyota executive mr. Vijay who told me that he will watch through your claim. I asked him that i urgently require my car to be returned to me by the evening of 13/02/19. He assured me that the parts your...
Complaint comments  Read comments Complaint category Insurance

Toyota — I am complaining about two bitter incidents that happened while I went for my innova service

 Benny Mukalel on Feb 22, 2019
I went to grace toyota, nagpur for the servicing of my innova chyrsta. This vehicle belongs to cmi service society and i am the president of the society. I have two complaints to note here:
1. Regarding the payment mode the service center was not ready to accept cheque payment. Ours is a society and our auditor is very particular that every payment be made through cheque only. I tried to convince the people in the service station but they are not ready to listen to me. They made to run pillar to post collecting cash to make cash payment. It very strange that cheque payment are not accepted!
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Toyota — ac cooling not working

 baskaran1961 on Feb 18, 2019
I am having toyota altis. Last week ac in my car was not working properly. During day time the cooling was very poor but in the early morning and in the evening cooling was better. Therefore i have given my car for servicing at lanson toyota at koyambedu, chennai on 12/02/19. The service advisor has informed that there is leakage at cooling fin and problem in fan motor also. He advised to change the following parts:

1. Oil compressor
2. Motor, cooling fan
3. Dryer cooler
4. Evaporator sub - assy
5. O-ring.
6.ac gas charging.
Based on his advise...
Complaint comments  Read comments [1]Complaint category Auto Insurance & Loan

Toyota — toyota etios servicing complaint

 [email protected] on Feb 15, 2019
Dear sir / madam,
We have sent our vehicle number mp14cb2172 for servicing and having problem of heating / coolant pot emptying problem to rajendra toyota udaipur.

They kept our vehicle for 20 days there. Replaced water body, but after returning home, we found problem was not solved. Then we made complaint immediately, and they suggested to bring back the vehicle to udaipur.

They kept the vehicle for whole day, replaced coolant. And told they haven't a parts in stock. They asked us to take vehicle back, and advised to bring it back, when they parts will be...
Complaint comments  Read comments Complaint category Car Service Centers

Toyota — cheated by the dealer

 raghav3112 on Feb 15, 2019
I had given my innova crysta after an accident for repair in january, 2018 to grand toyota dealership dehradun and in the reparing the chassis was changed and i got the new chassis number updated in my rc but the dealer forgot to emboss the chassis number on the vehicle which i got to know when i gave it for a minor claim (Repair of windshield glass) in february, 2019 to trust toyota dealership in dehradun as grand toyota dehradun is shut. The insurance company refused to pass the claim without chassis number on the vehicle and guided to get it embossed by the dealership as soon as possible.
Complaint comments  Read comments Complaint category Car Dealers

Nandi Toyota — ignorance of workers in service centre

 pastor ramesh on Feb 13, 2019
My name is Ramesh Babu. I have a Fortuner. Recently, I had sent the vehicle for service to this above centre. I paid a bill of Rs. 28, 000 for the service.I just rode 40 kms and the vehicle stopped running. When I went back the supervisor Mr. Mallesh told us that the turbo has to be replaced and the cost of it is Rs. 1, 22, 000. He also said that they cannot guarantee us how long this will run after replacement. When the vehicle was taken to another known automobile engineer Mr. Timothy Thomas of Automac, he showed us that the air filter, oil filter and diesel filter was not cleaned nor changed,...
Complaint comments  Read comments Complaint category Car Service Centers

Toyota — june 2018 instead of december 2018

 sajiperakkattu on Feb 12, 2019
We jaya antony and saji joseph mathews made a booking for toyota yaris on dec 24 2018 and we were given the invoice with a december2018 model and took delivery on 01/01/2019. But we got the t p papers only in the night and came to know only after two days that the vehicle was a june model. We wrote to toyota expaining the situation and disappointment
No reply recived from toyota after several mails, only phone calls
The dealer has not called since the complaint was registered
Reg phone no and email id with toyota is [protected]
[email protected]
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Toyota — innova, defective seat, adding pain on lower back while driving

 chau007 on Feb 9, 2019
It is more then a year i am complaining for the defective seat, adding pain on my lower back but toyota is not able to rectify the defect, nor seem interested to work on the complaint - registered against no. Tm[protected] / tcm[protected]/tcm[protected].

I am facing problem only with this vehicle, not with any other vehicle i am driving?

Now even toyota is not attending my request and not responding on my complaint....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota — toyota company united kingdom landon.

 7080815038 on Feb 7, 2019
Sir. Mera name ashok kumar hai maine toyota company 2018promoteion award me bhag liya tha jisaka winar hua tha jisaka abhi tak koi jawab nhi aaya h nahi hame koi cheque mila hai hame company se sikayat h ki isliye ham consumer forum se anurodh kar rahe hai ki hamari sikayat darj kare ashok kumar chandapur rajatalab varanasi india thanks sir. Jay hind...
Complaint comments  Read comments Complaint category Other

Toyota — misleading on repairs and claims

 Harish chaba on Feb 3, 2019
Vehicle met with an accident. Repairs not done as per claim lodged and not received any communication
Dearler ship is satyam toyota. Rohtak
My contact no is [protected]
Will request you to play look in to for resolution.
Insurance was done by the dealership.
Alll details of damages we're communicated in claim form. But no heed was given by the insurance claim executive. For which, i am suffering...
Complaint comments  Read comments Complaint category Insurance

Toyota — innova crysta bridgestone tyre issues within 32k

 Ram-blr on Jan 31, 2019
3 tyres had tyre wall damage issues. Have given complaint to Bridgestone through Ravindu toyota . Bridgestone rejected the complaints and replacement request. These tyre have very poor design and not suitable for Indian road conditions. Of course tyre burst issues are not

Surprised to see TOYOTA IS RISKING CUSTOMERS LIVES BY choosing such a poor tyres. Deeply disappointed with the quality of service. Will hesitate to buy anymore cars from toyota. One tyre damage happened when I was driving at 30kmph...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Toyota — clutch disc, pressure plate & flywheel complaint

 Runsmon on Jan 24, 2019
I have purchased new fortuner from vpk motors (Amana toyota) 2018. Toyota dealer, nh - 213, panangangara, tirurkad, malappuram, 67935. Kerala.
I have driven 19600 km only, and got complaint of clutch disc, pressure plate and flywheel. I have sent the vehicle to the showroom for repair.
From the showroom they told to pay for the complaint parts, vehicle purchased before 6 month from vpk motors. They given us one year warranty for any complaint. So why should i pay for the parts.
I was using fortuner from 2013 to 2018 old model fortuner, purchased from same showroom but i could'nt...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Toyota — etios registration

 Abhilash vaikundam on Jan 23, 2019
I brought an Etios taxi on 1/1/2019, iam really ashamed to brought Etios because my vehicle is not registered till this date because of your inconvieniance and irresponsibility .According to the law vehicle must be fitted with GPS before delevering to costumer before 1/1/2019, it is illeagal to deliver a vehicle with out GPS on 1/1/2019 But you guys failed to do so and delivered when i go to the RTOffice for registration on 5/1/2019 they rejected my vehicle registration showing that it is not fitted with GPS .Tommorrow is 24/1/2019 that means one month after TP .My vehicle only run 400km only, after...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Toyota — cheating [Resolved]

 Bistin Stephen on Jan 23, 2019
I ordered 4g phantom smart watch over grappy.in on saturday [protected] at 06:15 pm, order number is [protected], i received it on[protected] at price of 1699-/, but the shown watch in the advertisement of that watch on their portal and watch i received is totally different even the colour is also different. I am totally disappointed and contact them on their customer care number but the number is switch off from the beginning. I want my money back cause they cheated me. At any cost i want my money back.

Order id : [protected]...
Complaint comments  Read comments Complaint category Appliances

Toyota — toyota etios ground clearance

 Nayeem mandlik on Jan 22, 2019
I had purchased toyota etios gxd in the month of july 2018 for commercial purpose now it's 30, 000km run.
From the beginning i am facing the ground touches problem specially on humps. I am the owner and the driver for my etios. With 3 seats on the highway it's tough to drive the vehicle.
The advisor of toyota at the time of purchasing the vehicle told me it's same as first model etios only the front and back bumper is change but the tyres size is change from 15 inch to14inch which was not informed to me....
Complaint comments  Read comments [1]Complaint category Car Driving Schools

Toyota — dissatisfaction service your service station

 pritaminternationalpvtltd on Jan 21, 2019
I have a car innova crystra having model no. Uk17c8877 purchase from toyota 2 years back. After servicing my car from mgs peeragari, we are not satisfy with your service because we notice noise in our car. When we complain with service center they told us we will repair and reduce noise. But after service my car we find no improvement in our car noise. Service provide by your service station is not satisfactory. Kindly resolve the issue and provide us your support.

Regards
Tarang bhalotia
[protected]...
Complaint comments  Read comments Complaint category Car Service Centers

Toyota — car dealership and customer care

 Shahnad Abdul Samad on Jan 14, 2019
I have many compaints

First of all i wanted to know about bookings and other related queries in innova crysta 2019 so i contacted the customer care in dec 2018 and they told me that they have no idea about that but then when i went to my dealership they told me tagt they have started booking in nov 2018
Are the customer boys irresponsible for letting me to the wring direstion
I hate the way they deal with the customers
Customer care dont know anything about a car

Secondly
When i went to my dealership that told me that there is no difference...
Complaint comments  Read comments [1]Complaint category Car Dealers

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pending delivery of accessories - toyota camry (hybrid) - delivery on 17 feb 2019
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I am complaining about two bitter incidents that happened while I went for my innova service
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ac cooling not working
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june 2018 instead of december 2018
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