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Toyota Complaints & Reviews

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Updated: Jun 2, 2026

Complaints 1379

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324

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1055

So far, so good. Toyota is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Toyota will keep up the work and continue to help more customers with their concerns even better 🤝

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Toyota reviews & complaints(1379)

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Address: Galaxy Toyota dealership of Regd. Office at Moti Nagar New Delhi, Branch Office Sector 20 Dwarka, New Delhi.

I am writing this complaint with a profound sense of shock, anger, and disappointment regarding a life-threatening incident involving my newly purchased Toyota Urban Cruiser Hyryder, with Vehicle Registration No. DL9C BM 4392.
I purchased this vehicle just under three months ago, on 7th March 2026, from your Galaxy Toyota dealership of Regd. Office at Moti Nagar New Delhi, Branch Office Sector 20 Dwarka, New Delhi. Given Toyota’s...

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I am submitting this complaint with deep concern regarding highly unprofessional, misleading, and unethical conduct by Uttam Toyota Noida in relation to the booking of a new Toyota Hyryder.

Despite following all prescribed procedures and making a confirmed booking with payment, the vehicle allotted to me was arbitrarily sold to another customer. This has caused significant financial disruption and loss of trust.
br...

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Dear Sir/Madam,
I am writing to bring to your immediate attention an issue noticed after the first service of my Toyota Hyryder at Galaxy Toyota, Moti Nagar, New Delhi, carried out on 3rd December 2025.
The overall service experience was satisfactory; however, at the time of taking delivery of the vehicle, I could not notice that the aero part on the co-passenger side (bottom area) was damaged, as the part is located underneath...

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Address: Ashok Nagar, Chennai

I am filing this complaint against Toyota Kirloskar Motor and their authorized dealer for selling a premium vehicle fitted with substandard tyres that nearly caused a fatal accident for my family.
Vehicle & Purchase Details:

Vehicle: Toyota Innova Crysta
Vehicle Cost: ₹26+ Lakhs
Registration No: TN09DR0***
Purchase Date: September 26, 2025
Servicing Dealer: EPIC Toyota, Erunkancherry, Chennaibr...

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Address: Thiruvonam, puthuvaikal, killy, kattakada, trivandrum, 695572

Website: toyota

Dear Toyota Team,
I am Nighil M, one of your Toyota customers. I would like to bring to your attention the ongoing issue with the music system in my vehicle (Hycross ZXO), which I have been reporting since February 2025.
I have visited the Toyota service centre multiple times for repairs, inspections, and follow-ups, spending significant business hours each time. During my last visit, your representative advised me to leave...

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Address: Delhi

Ticket No. for the same: TCM[protected] created by Toyota.

This is an issue by Toyota for their BSVI cars. The software settings provided by Toyota on their BSVI FOrtuner cars is such that it leads to failure of Injector and Catalytic converter.

Toyota instead of acting on this and accepting their fault, charge a hefty amount from car owners.

We have raised our concerns in detail against the aboive...

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Address: Delhi

This is 2021 model Fortuner which is supposed to be a rough tough car. Sorry to say that today we are put in tough spot by Toyota making us re-think whether we need to continue with Toyota or not. The Car was taken to a location approx. 3 kms from our residence and parked. Within 10 mins when we try to start the car it was not starting. When sent to Moti Nagar, Delhi service centre, we are informed that Injector and Catalytic convert need...

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Attn Service Manager Chinhat ; Ms Puja Guest Relations/Customer Relations
Refer Roadside Assistance of my Car Glanza UP 32 MA 1625 at Raebareli yesterday, the car’s Mobil oil suddenly leaked near Civil Lines Crossing & then Engine got seized & became non-functional. The vehicle was toed through RSA & was brought to Chinhat Service Station between 6.30-7 Pm.
The Car was Parked only to be looked after in the morning today.br...

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On February, 2022 We have booked Toyota Fortuner at Leela Krishna Automobiles, Vishakapatnam and paid 1, 00, 000 through Netbanking. We were given 3 months delivery period. But even after that period, they aren't able to deliver the car as promised and closed their showrooms abruptly. Have been trying to follow up for months still no response and all the concerted person's numbers have become not reachable including the ones provided by Customer...

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Dear Team Toyota,

I am writing to express my deep disappointment and utter frustration with the way you have handled the delivery of vehicles. It is going to be over five months since the booking of my vehicle, and yet you have failed to deliver the Car. It begs the question, why did you even launch the vehicle if you cannot meet the demand?

I booked the HYCROSS ZX(O) (Aghea Black) back in December 2022, and...

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Address: Galaxy Toyota Dwarka

I booked a Hyryder in Dec -22 and we finally planned to cancel booking due to long waiting time.

Now, we are being taken for a ride while 2e are asking for our rightful due. Galaxy Toyota claims that the amount willbe refunded in 30 working days time as per their company policy.

This wasn't appraised to me in any form or forum till date and such long refund times are unjustified and uncalled for especially in...

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Address: Uttam Toyota - Sector 63, Noida

To Toyota

You have been a reputed company and I admire that.
I have been a customer of of Maruti from last 10-15 years but for the first time I planned to move to Toyota as I have to purchase a new car. So I booked Hyryder E model in the month of July from Uttam Toyota – Noida.
Attached is the booking receipt for your reference. I was promised (verbally) to deliver the car before the year 2022 end. I requested...

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Address: Thirty Six Automobiles Pvt. Ltd.|| C-108,109,Mayapuri Industrial Area, Phase-II || New Delhi-110064

I Never seen such a poor service like 36 TOYOTA MAYAPURI spoiling the name of Toyota. We have given the car to service center on 18 Sept 2022. they have generated the insurance invoice and insurance amount settled but my vehicle they are not delivering . They are saying that the parts have been ordered and will come on 19th November 2022 and it is also expected they were saying the parts are not available yet. Why didn't you order the parts...

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Hi
I bought Camry Hybrid thought will safe the environment, conservation of energy, but I don't know I have to pay huge amount from my pocket to conserve energy and environment, Car guarantee is for 8 year but after 3 years Batteries changed for worh 3.50 Lakh, then after 8/10 days only car run 2500km. car showing some error indication on panel, I sent car for check to Galaxy Automobile Rajasthan Udyog Nagar Delhi, they made again...

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We have booked a Innova Crysta Diesel on 03 Aug 2022. I was given a delivery date of 30 Sep 2022. However there is no answer from the Company till date. We are following up regularly with them about my vehicle delivery but nobody in the Team is bothered to response to the complaint....

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Address: VPO Santhali District Jhunjhunu state Rajasthan

Maine Meri booking 1 September 2022 ko ki thi Jo ki Malik Toyota mein Hisar mein hai use dealer se Maine 21 October ke liye final deal ki thi delivery ke liye vah agri tha aur usne commitment Karke booking mere se ₹100000 liya ab vah mana kar raha hai gadi dene ke liye maine customer care mein complaint bhi forward kiya hai 3 October 2022 ko abhi tak Mujhe Koi response nahin mila hai please meri photo problem ka solution kiya jaaye...

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Address: Banglore

Request to do needful action on my isuue "DPF full" Innova Crysta CG10AZ8869
as JD Toyota Bilaspur requires permission/order from Toyota Kirloskar to replace require parts to solve DPF Problem
Complain reg no RE: [Ref No: TC2232049]
Thanks
Upendra Vahinipathi
[protected]
[protected]

The complain brief :
I had purchased TOYOTA INNOVA CRYSTA BS-VI MODEL on[protected]. The vehicle...

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I have purchased Innova Crysta on 31.12.2020

Now 20 months old ran 1.18K kms

DPF full is an freequent major issue with Innova CRYSTA. I am facing DPF problem with my CRYSTA. TOYOTA service center Bilaspur unable to rectify it every they were reset it with tab and software.

Now they are asking to replace injuction system for Rs 1, 50, 000 and DOF TANK and filter for Rs 60, 000. My CRYSTA is only...

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This is my personal buying experience of toyota innova Crysta. Trust me it so pathetic CUSTOMER service. I booked the car from Hyderabad in Dec 2021, dealer promised to deliver in the first week of March. I processed everything paid 2Lac as down payment, LOAN processed and disbursement has been done(financier misled me and shaked hands with dealer to cheat me) 85% of the payment has been completed by end of the same month. I made follow up...

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Address: Gireesh Tvm Kerala

I am using 2014 etios model. For the last one year, between our journeys the car gets stuck on the road since the accelerator pedal not responding. warning light indicated inthe dashboard screen. Break down on the road with family in the middle of a journey.

i have reached at the toyota service centre . but the techincians at Nippon Toyota Kazhakuttom doesnt even diagnosed the problem. they promised me that it will never occur...

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