Toyota Customer Care
Toyota Kirloskar Motor Pvt. Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
588
COMPLAINTS

Toyota Customer Care

Toyota Kirloskar Motor Pvt. Ltd.

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Address
Plot No.1, Bidadi Industrial Area, Bangalore Rural District
Ramangara
India - 562109

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
66
down
32

Phone:

Additional info
Contact Form
http://www.toyotabharat.com/inen/forms/contact.aspx

Customer satisfaction rating
1%
Complaints
588
Pending
0
Resolved
4
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Toyota related photos (57)

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Toyota Customer Care related pictures (57)

Toyota Complaints & Reviews

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Toyota — Bad behavior & customer harassment

 Ashok kumar kvk on Apr 27, 2017
My etios cross JH01BR7029 was repaired under insurance claim . After repairing, the company charged a part of repairing cost by saying that insurance company has disapproved the claim. But before repairing I had requested verbally to repair only within insurance claim.And only those parts were changed which were approved in front of me jointly by top link Toyota agency, Ranchi & insurance agency after photography of vehicle.l requested the agency that why I was not informed about repairing cost which has to pay by me prior to repairing.The agency is behaving very badly & threatening that he will...
Complaint comments  Read comments Complaint category Car Service Centers

Toyota — Toyota corolla altis-anurag chawla-9811040609

 AChawla on Apr 27, 2017
Sir/ma'am

I am a resident of Noida, Uttar Pradesh. I drive a Toyota Altis (2008 model). Over period of time, minor issues have always been there, but nothing major as such. I have made sure that the car is in good shape / duly serviced at your Authorised Service Centre, whenever required and / or informed by representatives of Toyota Espirit, Noida Centre.

The purpose of sending this mail is to inform you that I met with an accident on 25.04.2017 around 10.15 p.m. at Jangpura, New Delhi. I was driving at a speed of 40 kms/hr and was wearing my seat belt. My co-passanger...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota — Dented vehicle got scratched service

 maheshdeshmukh on Apr 26, 2017
I, Mahesh Deshmukh, using Innova VXI since two years. Unfortunately my vehicle found in an accident and vehicle submitted to Service Center @ Bavdhan. They took their time of one month (which is very minor I think) whereas committed that vehicle will be ready in next 8 days only.
Again, the new issue found, as per commitment vehicle should get 100% reimbursement but some parts not covered in insurance by you guys. I think SBI insurance is having tie up with Toyota.
As per suggestion by Toyota dealer, I had taken Insurance from you only. But now the situation is reverse and Toyota guys...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota — Very poor hard ride and comfort

 Japjeet on Apr 22, 2017
Its been less then a year, I purchased new Innova Crysta top variant with a fact of having the old legacy of carrying comfort and stability in Innova. But to my knowledge, i was shocked and surprised after driving Crysta. After continuous complaints at Globe Toyota Mohali but to no satisfaction that i am writing this complaint. We have old Innova aswell but the ride and comfort in Crysta is very poor and hard. The suspension is so hard that even small patches of cracks on roads hits back to your head. It bounces or hits back so hard on even little bad roads that the whole car including passengers...
Complaint comments  Read comments Complaint category Other

Toyota — About car damage repair amount

 Naveena S J on Apr 20, 2017
This is Naveen S J, my car Toyota etios, car no. KA 18 B 8486. I purchased this car almost one and half year back in mangalore showroom - UNITED CARS (p) LTD, N.H.75, NEAR PADIL JUNCTION PADIL, MANGALORE - 575007.

My car got accident last month march 31st. then i droped that car for repair, to mangalore showroom, that car fully damaged, i applied insurance also, after car repair that insurance company will claim all that amount directly go to car showroom, but now car showroom people asking 2.5 lack rupees for advance, i don't have that much amount, i am working as a driver, in...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Toyota — Worst dicky closing system

 unnati infra on Apr 20, 2017
We puchased fortuner 4x4 automatic on 01.01.2017. After using the vehicle we came to knew about the problem and registered the complaint to toyota 36 faridabad on 10.01.2017 that while closing the dickey it does not go back if anything interpution is there in between, but we are not getting any feedback or action from them. That may lead to casualty. Sensor of dicky is very poor.
Even you can compare the quality with endeavour.
Contact no.9999225188...
Complaint comments  Read comments Complaint category Business & Finances

Toyota — Fortuner / Problem facing in open dicky door

 Rajendra Bagal on Apr 15, 2017
Dear sir,
I wish ti inform that we are purchasing new Fortuner (automatic) on Madhuban dealer (Kurla, Mumba) last week.But we are facing the problem to open Dicky door.in first service we are told to dealer but till date facing same problem.Request you please register complain and solve the problem as such as possible. For Contact My details mention as below

Contact Name & Mob no- Dinesh C Tiwari (9920044285)
Vehicle No- MH04HX2550
Vehicle Model- Fortuner 4*4.(AT)...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota — High engine sound

 Jinto Chacko on Apr 14, 2017
Myself jinto from cochin, 1 owned one innova which i bought 1 year back, nw its ran only 7600km, i found my innova engine sound is high as compared to fathers innova, my fathers innova which we bought 2 years back which is perfectly alright, 1 year back we bought 2 innova in one month gap, its for my father brother, its quit smooth, we have 4 innova in my family because of the trust in innova as well as toyota, my vehicle engine sound is very high, i mention this case to service provider during service but they told me no issue and they ignore this, i hope toyota wil consider this issue seriously...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota — 420

 partap_udhay on Apr 4, 2017
Sir mera name udhay partap hai mai ne esprit toyota mathura road new delhi se ek etios car kharidi 17/1/2014 ko jiska no. Hai HR55T3436 joki aabhi 93000 km chali hai jiski warranty 17/1/2017 tak honi chahiy thi leking car ki warranty 30/9/2016 ko khatam hogai kayo ki esprit toyota ne dhokhe se mujhe purani car bechi hai or aab pichhale 4, 5 month se warranty ke name paresan kar rahe hai kai baar sikayt bhi kar chuka hua par koi kam nahi huaa kurpya aap meri madat kare dhanyvad

Contact no.9654011071, 9810796478...
Complaint comments  Read comments Complaint category Car Dealers

Toyota — Brake pads worn out

 Lion Sudeep Garg on Apr 1, 2017
Although had no problem, I was suggedted to change brake pads during service at Mohali of my Fortuner PB35X4100 ran 44000 Km. Just after 5000 Km, not only pads but rotors also worn out. I doubt either pads were not changed or the quality of brake pads was not upto the mark. Pls suggest further action urgently. Also suggest good service center of Punjab..
SK Garg
9781702639...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Toyota — Car complaints

 sunmoonlites08@gamil.com on Apr 1, 2017
Kind Att.
New Innovo crita this is infrom you that my car was sent you your wark shop on 27-3-17 For Sarvice as well as noise in engine but nothing has been done till Date I May Infrom you that the said car was purchase 20/8/2016 From sanny toyota bearing car no up 78 EM 9575 I Request you Kindly replays the engine and sent my car to me as my work is suffering varry mach
I may request You to take necessary action in the matter...
Complaint comments  Read comments [1]Complaint category Car Service Centers

Toyota — Etios-GD,engine injector problem.

 Vikas divate on Apr 1, 2017
I own Etios-GD, MH-16 BC-1063, the breakdown car was brought by dealers toeing van to center keeping it for 3 days but they didn't found the problem after this car was started by second key but during these three days they had made changes due to which car engine setting was changed they told us to change filter, after changing filter problem persists so they recommend to change injector. Due to unavailability of injector they order it from company after one month it was made available it was installed on 30 th march17. Again problem was not resolved, now at this stage they says fuel has problem...
Complaint comments  Read comments Complaint category Car Service Centers

Toyota — Poor service at Globe Toyota,Mohali

 kamal nayan chugh on Mar 27, 2017
The car Toyota Etios Liva(CH 01AN 4748) was purchased from Globe Toyota, Karnal in May 2012.All the services whether first three free or paid till date had been carried out at Globe Toyota, Mohali.My family owns other two cars as well, one is Renault Duster and second is Hyundai I 20.The satisfaction we used to get earlier, after servicing, was even shared with pride with Renault and Hyundai.But this time the quality of service which was done on 17/03/17 has deteriorated to a very low level.The issues experienced were as follows;
--Discrepancy in service timings---A day before the service...
Complaint comments  Read comments Complaint category Car Service Centers

Toyota — Engine oil burning & milage problem [Resolved]

 Balaraj.k on Mar 26, 2017
Dear sir i have purchased one car yellow board in ravindu toyota in tumkur distice but car is engine proble just 3 months to engine problem but toyota company employs don't care about my problems please clear the issue sir car no ka64.2226
My.no.9964810646
Engine warranty is 3 years
But don't care every one 4 times I am complaind toyota castamare care but every man is not get this issue please sir clear my issue ......
Complaint comments  Read comments Complaint category Car Dealers

Toyota — Service, unauthorized charges and accident claims

 vivekji29 on Mar 24, 2017
​respected sir/madam

Greetings of the day!

I have strong belief that toyota is most reliable brand in diesel vehicles and very prompt in services (60 minutes) so i bought a new toyota etios liva gd car in dec 2014.
I bought the vehicle from delhi and transferred to jodhpur (raj.) in march 2015. i sent here my car no. dl-3ccc 5731 twice against accident claim. i have zero depreciation car insurance but both times i did not get complete readdress or solution to repair of the car even it created danger to life of me and my family also. kindly go through the incidents...
Complaint comments  Read comments Complaint category Car Service Centers

Toyota — Rc not provided

 Gagan@1985 on Mar 24, 2017
We purchase crysta innova on 25 dec 2016 but not yet get registration.
Globe toyta panipat manager not responding us and told us not to call for any thing
He also asking for under table bribe
For giving registration certificate
They people behaving very rude
When we ask accountant mr pawan for papers he behave very badly
So please do something of these people otherwise i complaint to police....
Complaint comments  Read comments [1]Complaint category Car Dealers

Toyota — Burst of same tyre same site thrice ie front left in row and causing crash of imbalanced vehicle

 jagdeepaggarwaldr on Mar 24, 2017
Sir
Your product innova crysta is having some basic defect that three times the tyre was cut and bursted twice at same point and once even the alloy wheel cracked. But this time bursted on a round about causing imbalance of the car and landing in a crash. Myself suffered minor injuries but despite of my repeated complaints and request to change the alloy wheel no one is bothered. At least four or five vehicles are facing same problem in sirsa district but still no action. Is your company brand like toyota least responsible. I will be visiting the local dealer today and will see till when...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota — Vehicle given for servicing comes out with noise

 Jaideepkalaswad on Mar 23, 2017
I had given my Toyota Etios for servicing at Madhuban Toyota Kurla West Mumbai india. When I received back the vehicle it was making 2 kind of noises to which the advisor agreed and sorted out one noise but other noise is still there. In spite of repeatedly informing them they are least bothered. Has the toyota service levels gone to such a low that the problems aren't getting rectified. I need a reply within 3 working days ....
Complaint comments  Read comments Complaint category Car Service Centers

Toyota — Innova crysta 2..8 Z

 Anil Jagiasi on Mar 21, 2017
I had purchased Innova crystal Automatic transmission Z variant on 28/10/20016.
After 4000 kms run I had a tyre burst at a very low speed of 20 kmpl., which I got it changed at my own expense. Luckily no mishaps as it was at a low speed.
Again after a run of 5200 kms on 13/03/2017, on my way from Mumbai to Shirdi I got an alert from the vehicle that engine needs to be stopped immediately which I did and contacted Toyota helpline. They towed the vehicle to Wasan showroom in Nashik.
Next day I was informed that the pipe which carries oil to the gearbox had been damaged and gear...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota — Complaint regarding fortuner

 Sidharth Hattiambire on Mar 19, 2017
I am customer of your company from last 3 years.I didn't get proper service from your service center.I did servicing of fortuner at your center on 16 march of this month, but it not working well and frequently stop working on road. This happens not first time.
I can't tolerate this type of stuff.
Please solve this issue as soon as possible.

Thanks & regards
Siddharth Hattiambire
Vehicle No MH22 H55
Mobile No 9422892228...
Complaint comments  Read comments Complaint category Car Service Centers

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