Toyota Customer Care
Toyota Kirloskar Motor Pvt. Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
882
COMPLAINTS

Toyota Customer Care

Toyota Kirloskar Motor Pvt. Ltd.

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Address
Plot No.1, Bidadi Industrial Area, Bangalore Rural District
Ramangara
India - 562109

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
211
down
92

Phone:
Phone:
up
159
down
68

Additional info
Contact Form
http://www.toyotabharat.com/inen/forms/contact.aspx

Customer satisfaction rating
1%
Complaints
882
Pending
0
Resolved
9
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Toyota Complaints & Reviews

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Toyota — no proper cooperation from millennium toyota thane(w.)

 ramuluambati1 on Jun 20, 2018
Ramulu B Ambati.
Innova vehicle..
MH 03 BW 9993 ..
Contact no.[protected]
Accident date:17 april 2018
Location:pune-solapur express highway..
Timing: at 12Am
Car sent through the help of private towing machine from highway and to millenium toyata company showroom.

We have called to insurance company but no proper reply from them, so we have sent our vehicle to thane millenium showroom.

We have paid Rs.15000 to the private towing machine.
It had taken one day to send our vehicle to showroom.

They estimated...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota — service complaint and body work complaint and irregularities

 varadseeds on Jun 20, 2018
Veh.no: AP09CG 7574
Tax Invoice no: TAXE8-22885
Service start date: 19/05/2018
Service end date: 06/06/2018
Location: Harsha Toyota located, Kondapur
1. Service done for the front and back bumper: they are not properly fitter the bumpers and we don’t see the issues are fixed.
2. Front & rare side doors repair: not properly done.
We don’t satisfied with the work and they charged around 40, 000 for the same.
Again we given the vehicle for service (Tax Invoice No. TAXE8-24840) on 18/06/2018, but we see there are lot of complaints on the service...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota Kirloskar — toyota innova crysta poor design [Resolved]

 rahul nath on Jun 19, 2018
The new car 2.4 z was purchased in june 2016 but has lot of issues either from manufacturing or of design.. Few of them are still open

The vehicle has run only 35000 km but following issues are common and repetitive in nature :
1. Frequent damages in wheels (Till now all 5 wheels damages d and 2 rims damaged... Although 1 rim repaired and 1 replaced and 2 tyres replaced)
2. Wobbling in driving at speed above 80 km/hr... Poor control
3. Irregular braking and high vibrations during braking... Wheel hubs (On which disc is engaged) changed but still problem there
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Toyota — complaint in clutch

 Sumathihema on Jun 19, 2018
Our company has purchased innova vehicle with registered no. Tn-02-ba-0954 in the month of august 2014 from your koyambedu branch at chennai.

From the time of purchase, we are sending our vehicle for service periodically.

From day one, we found some problem in clutch which we informed to the lanson service incharge and they used to do some corrections.

In june 2016, when the mileage crossed 65000 kms, we sent the vehicle for 65000 km service with complaint on clutch function. Your service in-charge examined the vehicle and advised us to change the clutch....
Complaint comments  Read comments Complaint category Products & Services

Toyota — toyota liva / jan 2016 model - diesel - additional foot room lamp and car dicky room light request

 venky.japanese on Jun 18, 2018
I am using the Toyota LIVA / Jan 2016 model – diesel.
I am facing some difficulties and I need to fix the below option in my car.
1) Front side Food room lED lamp I paid and already fixed with Lanson Toyota support of accessory department in my car & same I requested them to fix in rear side also but they said there no option to fix it. Immediately I asked the reason they said those option Toyota company not given and then I request them to fix from accessory but your service engineer was told me if you fix the non OEM the warranty will not cover for the car. As a customer Ok I...
Complaint comments  Read comments Complaint category Employees

Toyota — steering wobbling

 Paul Sushanth on Jun 18, 2018
I am C.Paul NIcholas from tamilnadu i have purchased a toyota innova crysta in july 2017 from Lanson toyota, Chennai. car no. TN 87 3888 i am facing problem while braking at speed condition in highways, as the car steering starts vobling, - i faced this problem in 15000 kms then they did skimming again the same problem repeats in 18000 kms again they did skimming now the vehicle done 28500 kms - now again the same problem accured. when i asked to change the new under warranty - they are not willing to change the new one again they are preferred to do skimming...
Complaint comments  Read comments Complaint category Car Dealers

Toyota — toyota innova crysta. tn 12q3949 sub problems are not solved in service

 KV yuvaraj on Jun 18, 2018
Engine oil is reduced after servicing 30000kms
High speed vobling problem not at all sloved after changing the brake disk
Your service is very very very very worst and poor. Iam very upset with this type car, please try slove my problem otherwise i will file compliant against your product to consumer court. Please take good action this compliant as soon possible,...
Complaint comments  Read comments Complaint category Car Service Centers

Toyota — third class service

 Ajinkyamore218@gmail.com on Jun 17, 2018
Hello,
My car new fortuner facing problem of front disk on only 25k km. And i have regiater my complaint to dealrship rajyog toyota latur. After 15 days there is no response from dealership and from customer care on complaint. There is no any action is done on my problem. Third class service from toyota. I already using three vehicle of toyota but this time i am irritated this type of service.
Third class service...
Complaint comments  Read comments Complaint category Car Dealers

Toyota — estimate of music system not provided by commercial motor sales pvt ltd

 sharad kumar agarwal on Jun 11, 2018
Dear sir,
Screen of music system of my car no. Up25bt0099 was cracked and given to commercial motors sales pvt ltd for repair vide job no. Gsj18-01995 dt-21.05.2018 but the till date estimate of the repairing not given by dealer nor repair till date, when i called to service manager his cell number ringing but not answering also contacted to nazir ali (Service advisor) he is not given any satisfactory answer.
Now i want to lodge the complaint against dealer poor service...
Complaint comments  Read comments Complaint category Doctors

Toyota — not satisfactory with product, major fault.

 harsimranpal singh on Jun 9, 2018
The day i purchase the car after driving back to home i suddenly noticed that the part next to steering was missing wooden part, wiper blades are also not working and the major fault which i would want to bring into the notice that the clutch plates of this innova (Pb 91 6877) car is not working properly. Today morning again i felt some kind of disturbance noise from the car, i felt very upset and i immigately rush to the globe toyota and the service advisor (Jagdeep) commited that there is a manufacturing fault. I want a replacement of a car as i have sent lot of money on it. Kindly see into the...
Complaint comments  Read comments Complaint category Business & Finances

Toyota — no response to email complaint number ts1855229

 Rayomand Madan on Jun 7, 2018
From: rayomand madan [mailto:rayomandmadan@gmail.com]
Date: 6/4/2018 10:55:15 am
To: voc@toyota-kirloskar.co.in
Subject: pathatic servise at grace toyota, kamptee road, nagpur
Dear sir,

I had been to grace toyota for servicing of my liva vehicle – mh 31 ea 3326 with odometer reading of 56116 kms.

My entry in their service log book was entered at serial number 5 and time of entry is 9:37 am. The photo of the service register is attached herewith.

In spite of meeting the manager customer service, there was no one deputed...
Complaint comments  Read comments Complaint category Car Service Centers

Toyota — vehicle service in sri lanka. ratmalana /branch

 Ahamed Alavi on Jun 5, 2018
Its sadly noted by many customers who visit ratmalana branch of toyota sri lanka periodic service standards have dropped very badly.

Customers pay a high premium price for vehicle service and do not get a satisfaction by doing so.

Please conduct an service level audit as soon as possible.

If this continues customers might consider buying other bands like kia, hyhundi and other vehicles as these companies provide low cost, better services....
Complaint comments  Read comments Complaint category Car Service Centers

Toyota — engine top d4d plastic cover not available

 Adens mj on Jun 4, 2018
I purchased innova crysta v top end model in 8 seater. I took delivery on 23.05.2018. When i check

The engine compartment i found the above said d4d cover missing. Your representative who came to deliver

The car said it will not coming in this model.

But in the month of dec 2017 when i planned to purchase innova crysta, i had visited toyota dealer ravindu

Toyota near iscon i saw in crysta v model with engine cover fixed.

I wanted to know what is the purpose of this cover and why not fixed in the engine parts.

In...
Complaint comments  Read comments [1]Complaint category Other

Toyota — steering wobbling while braking

 Prashanth Arun on May 30, 2018
My name is dr prashanth arun from tamil nadu i purchased a toyota innova crysta 2.8 z on 11/11/2017 from lanson toyota chennai car number tn04 au 4449, from then i have been facing problem while braking at high speeds in the highway as the car steering wheel starts vobling and then the full car starts to shake.. I had approached the service center first when they said check tire pressure - but still the problem persisted... Then they did skimming of the disc twice but the problem still persisted after which they have changed the complete disc, pads and claiper but the problem persists.. Now my car...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Toyota — problem cannot resolved and cannot find by service department

 svconstructions on May 30, 2018
Hi,
I am a customer of toyota from 2010, at present i am using innova crysta 2.8v purchased from leela krishna automobiles, rajahmundry.

From the beginning i. E around km 5, 000 vehicle have steering vibration complaint and front wheel tires are worning irregularly.
Service department at rajahmundry showroom tried everything. There changed discs, suspension check, axle and everything. Once disc are trimmed and brake pads are changed regularly. But there cannot resolve the problem.
Company is giving assurance of km 40, 000 for tires. But my vehicle is getting...
Complaint comments  Read comments [1]Complaint category Car Service Centers

Toyota — defective vehicle

 Dudda Shrihari on May 28, 2018
This is reference to my crysta vahicle purchased on 31.10.2017 from nandi toyota bangalore. The registration number is ka 05 mw 7171.
The issues i faced are listed below:
1. Shaking of the vehicle:
On decenber 12th i was travelling to chennai. We were driving at 120-140 kms speed. When my driver applied brake the whole vehicle was shaking. I called the nandi toyota kanakapura road he advised me to drive the vehicle at 40 -60kms speed. I followed the same. I went to velore toyota service, they declined to take the vehicle for service and stated that this is a big problem and...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota — complaint about comfort

 Jagadish GK Flowers on May 25, 2018
I am complainting about my innova crysta travel comfort... Compared to my oldninnova it doesnt gives me a 50% comfort from shockup side... Its very much blumpy... And my family get tired after a long drive... Dont know why you charged these much cost for a offroad drivg feel vehicle... Body pain comes after a long drive.. Its very bad... You have to find a solution on shockup side as soon as possible...
Complaint comments  Read comments Complaint category Business & Finances

Toyota — gearbox shifting hard

 bhavin.makwana1 on May 23, 2018
Hello,

I am owned the toyota crysta having registraion no. Mh04hu0496
Having the issue of gearbox, as its not smooth like the old innova had.
Im used to with the old innova also but as compared to that while shifting gears its hard to change gears
As long as when iam paying 25lac for car, i must have comfort level init.
I contacted nearby service centre owned by millenium toyota, mira road, thane.
They guys showed me brand new car where still there is same issue.

Kindly resolve this issue as early as possible....
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Toyota — defective innova sold to me

 Nidhi Biyani on May 22, 2018
This is in connection with toyota innova rj 14 ue 5521 purchased in the name of laxmikant biyani at jaipur, rajasthan.

I purchased this car in january 2016 and i feel cheated because i have been given a defective piece from the company. Within a span of two years i have faced problems with the ac of car multiple number of times. Everytime i send the car to service centre - om toyota, i am given fake commitments that the problem will be resolved permanently this time but unfortunately the problem is never resolved! I am always returned the car with basic servicing it seems, because...
Complaint comments  Read comments Complaint category Car Dealers

Toyota — regarding gps

 anilpankaj on May 21, 2018
We are the customer of innova car for many years and i am the 3rd generation in our family using this products. Regarding your service and maintainace i am fully satisfied. But i would like to bring your attention to my unsatisfactory experience with gps version. Mostly while travelling i went wrong directions and wasting my time. I think i am extremely uncomfortable while using gps version and of no use for me. I, do hope you will make necessary modification regarding the about complaint. I trust in your product and i expect to hear from you regarding my complaint as soon as possible.
Complaint comments  Read comments [2]Complaint category Cars, Parts & Vehicles

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