Toyota Customer Care
Toyota Kirloskar Motor Pvt. Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
972
COMPLAINTS

Toyota Customer Care

Toyota Kirloskar Motor Pvt. Ltd.

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Address
Plot No.1, Bidadi Industrial Area, Bangalore Rural District
Ramangara
India - 562109

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
255
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105

Phone:
Phone:
up
202
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82

Additional info
Contact Form
http://www.toyotabharat.com/inen/forms/contact.aspx

Customer satisfaction rating
1%
Complaints
972
Pending
0
Resolved
13
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Toyota related photos (117)

Toyota Complaints & Reviews

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Toyota — toyota service centre changing car body parts

 ChaGa on Aug 16, 2019
Have a corolla altis 2015 model which i purchased from registered toyota dealer in faridabad going by the name of thirty six toyota. I have a complaint regarding how they befool their customers when their cars are serviced at the workshop of the dealership cum service centre. Of late, i had an issue with engine (Engine check light was flashing), so i visited the thirty six toyota service centre and they asked me to leave the car. I left it and after few hours i was told on phone that its oxygen sensor is not working. I agreed to get it changed from them and they dropped my car back at home by evening....
Complaint comments  Read comments Complaint category Car Dealers

Castle Toyota — misconduct with employees and prospective customer

 kanyaji on Aug 16, 2019
Itni ghatia company customers se bat ni krne ki akal sab ke samne apne employees ko abuse krty hai... Offensive words use krde a... Eh gal pragpur jalandhar castle d a.. M. D pe*cho to bina gal ni krda.. Uhdi shakkal na sae par akal dekhke hi m. D bnade nae ta bartender rakh lende... Ik budi janani a uh jabdasti krdi cars khridn nu... Sale kise nu koi mul ty kise nu koi mmul ty gadia vechde a. Is to bettter kithy hor jwal prawo.. Eh dunia d sab to ghatiya vahihat agency a... Baki castle da nam khrb kita a.. Ja ta ehty da staff bdlo jenu custmer deal andi ho.. Molest krde sohni kuri vekh ke.. Meri...
Complaint comments  Read comments Complaint category Car Dealers

Toyota — new platinum etios top end vehicle fog lamp bulb (left side) gone in 3 months

 SHRINATH TOTAD on Aug 15, 2019
As i bought new platinum etios vxd model vehicle from united toyota, padilla, mangalore.. And the fog light bulb (Left side) gone within 3 months of purchase, when i complained to the service advisor he said that you come to service center sir we will take care of it.. But once i visited for the 20k service at that time i informed about the bulb gone within 3months, good but service people even didn't notice it and they were neglected my complaint... And again when i visited for minor repairs i informed regarding that, but they are telling me that you are late sir we can not help you with warranty......
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota — lottery message

 Kenneth Aye on Aug 15, 2019
Well i have received a message from your company say that i have won 1 crore 60 lakhs from toyota company 2019 award and to claim send my name phone number to [protected]@gmail.com. I have send my name and phone no to the said email where i received an email asking me to send all my details. Therefore i want to know whether its genuine or fake. Thank you....
Complaint comments  Read comments Complaint category Other

Toyota — casual and rude behaviour of uttam toyota staff

 naveenkumartyagi on Aug 12, 2019
Would like to inform you that i drooped my car fortuner (Up16 - bp 0060) for service and repair work at uttam toyota h-3 - sector -63 - noida.
They commited 9th august for delivery, however we have not received our car till today i. E. 12 august. Staff is really unprofessional and rude there, they dont know how to talk to a clint, very disappointing. Kindly look in to it....
Complaint comments  Read comments Complaint category Car Service Centers

Toyota — not giving proper insurance

 ਪ੍ਰਬਜੋਤ ਸਿੰਘ on Aug 8, 2019
I have toyota etios and they are not giving me prper insurance. My car front glass has crack it create prob while driving so they are saying that they will change in next insurance. They are crating problem to me. They even guide me properly. My bumper is damged they are saying that they will give have off insurance of bamer restbu have to pay. So tell me what is the benefit of insurance... I am fed up of your services.....
Complaint comments  Read comments Complaint category Insurance

Toyota — toyota etios liva vd

 kamal.arora999 on Aug 1, 2019
Dear Team,
i have a etios liva vd 2018 model, After so many complaints about average which is giving my vehicle is 13 in city condition.they are asking about only KPL test. Please confirm, what will you do if kpl test shown this same average of 13 & also confirm how much etios liva's average is claimed by company in city condition.please resolve it as soon as possible....
Complaint comments  Read comments Complaint category Car Service Centers

Toyota — request for number plate hp12l3254

 asmgroup on Jul 27, 2019
Dear sir,

We would like inform you that we have recently purchased a brand new innova crysta from your dealer (Pioneer toyota chandigarh).

We have registered the same in the name of rekha garg with himachal pradesh registering authority nalagrarh bearing rc no. Hp12l3254 as on 6.7.2019.

As the authority has not issued us the high security number plate with rc, we are facing the traffic poilce again and again.

So we are humbly requested you to please provide us the high security number plate of the registered vehicle immediately.
Complaint comments  Read comments Complaint category Car Dealers

Toyota — about sale executive mr jithesh in bangalore banaswadi branch utrust

 Chavan Anne Nenu on Jul 26, 2019
Worst experience in here... I luv toyata but this is not the right branch to purchase a car the reason here for... Sales executive named mr jithesh while delivering the car he was in pleasing me.. After the delivering... When i called him he didn’t even respond me... And after that i went to branch questioned him he shouted at me and answered when i go there he even speak with me... He was in personal for about 45min. He told us to wait but he was busy in his personal cal... He has orgiving nature tooo... So do reject him requesting toyota management......
Complaint comments  Read comments Complaint category Car Dealers

Toyota — rain water leaking into the car (innova crysta) on the right rear door

 SATCAP INDIA on Jul 26, 2019
Dear team, i would like to inform you that i bought car from your ludhiana punjab india dealer called "globe toyota ludhiana" on 05.11.2018 and still i am not able to get original registration till date 26.07.19 almost eight month passed even i remind & follow up so many time to your ludhiana dealer employees including there customer care executive. Due to not available of original registration & it has been pending since last 8 month, we have got harassed by traffic policy several time.

Also there is problem of water leaking in right rear door (We pay such a big amount for brand...
Complaint comments  Read comments Complaint category Car Dealers

Toyota — l/h mirror damage

 Bhaskar1818 on Jul 23, 2019
Hi sir
I have given my Innova crysta (KA41 MC 1818) for 15000 km general service on 22nd July at nandi Toyota ITPL branch and while receiving my vehicle after service I found the left side mirror got damaged . And nobody is bothering on the same and the same time they putting the blame on me by saying it was damaged before itself . I am the only one who use my vehicle and I am dam sure it wasn’t damaged before. On the other hand it was that they should noticed before itself in front of me . I am requesting you to take proper action on this
Regarding
Bhaskar m...
Complaint comments  Read comments Complaint category Business & Finances

Toyota — complaint against anant toyota dealer gwalior m.p.

 imroz2626 on Jul 23, 2019
I complaint many times in dealer many times in toyota but there is no resolutiom

My car breakdown and stand by last 12 days in dealer service center anant toyota gwalior

Today send me this letter and mention again your problem is not rectify beacuse i dont know what is the problem in you car my technician dont fond out and not rectify
Anant toyota accepted its measure problem because engine oil low a condition but we are not find out

Kindly check my vehicle problem this is only and under warranty 13000 km run...
Complaint comments  Read comments Complaint category Car Dealers

Toyota — lack of equipment at m/s globe toyota ambala

 singlaa dheeraj on Jul 20, 2019
One of my car having registration no. Hr37d 0025, make - toyota fortuner is lying at ms globe automobiles pvt. Ltd., ambala for major accidental repairs and the job order no. Is bpj19 — 00878.

My car both side bodies and roof assy are to be replaced and yesterday i have been informed by the technician that their spot welding machine is not capable of doing that job because it is outdated and it got overheating problem and that is why they are using mig welding machine for all accidental job. I asked the technician that this is agaisnt the standards of toyota but he had no reply...
Complaint comments  Read comments Complaint category Car Dealers

Toyota — tyre burst issue in innova crysta zx

 Anita Ketkar Sharma on Jul 19, 2019
I am a loyal customer of toyota innova and had one since 2009
I bought a crysta on 30th july 2016 and have had three tyre bursts since then

Each time the car went into a pothole the tyre burst happened forcing me to buy a new tyre
The fact that the 17 inch tyres have a 10 mm shorter sidewall. Shorter sidewalls means a slightly stiffer ride quality and also the danger of alloy wheels taking an impact when the vehicle is driven through potholes at high speeds....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota — innova crysta tire burst

 Rohini Shankaranarayana on Jul 17, 2019
Been driving innova crysta for 3 years and I was not even informed of its faulty wheel and tire! I got to know that it is a manufacturing defect only after I risked my life driving it in a forest and the two tires burst in the middle of the night. This is happening for the fifth time since we bought the vehicle and I almost crashed this time! When I inquired about it I was told it was not Toyota's responsibility to inform me about the manufacturing defect when 2 new tires burst for the first time 2 years ago! So disappointed with Toyota! You do not care even if we die on the road because of your...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota — repair and maintenance of yaris

 Sanjay Tyagi Roorkee on Jul 11, 2019
Our yaris car uk-17j-9989 is standing on trust toyota dehradun from last 18 days for repair and maintenance but till now there is no progress they are saying we didn't have engine chamber of this car and arranging this part from company but after 18 days they are not able to arrange that part very poor service of toyota company. I have two more car of honda and maruti but there services is very good but first time we buy toyota and i am unhappy to see the servicing of toyota....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota — toyota etios liva - airbags didn't open despite impact

 Shalini Malviya on Jul 10, 2019
My daughter owns a toyota etios liva. She had an unfortunate accident on 22nd june, 2019. The car is completely smashed from the front. The windshield broke, the drawer in the dashboard fell out. My daughter was wearing a seatbelt which saved her, though she still hurt her jaw that banged into the steering wheel. Her ankle is in plaster and her neck is in constant pain.

It is hence clear that the impact was huge, but the issue is that despite all this, the air bags didn't open. Our efforts to reach toyota have only met with lame excuses where their representative keeps parroting "the...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota — delayed service of our innova no. ch01bn2793

 Sanjay Saboo on Jul 8, 2019
We gave our above mentioned car for servicing on 20th june at your jahangirpuri service station. Our service advisor is mr. Pradeep m-[protected]
We were informed that the car has been serviced but the ac cannot be repaired as one of its part is not available in india. Our car is still lying at the service station and we always receive a new date for getting our car. When we informed them that we are facing difficulty in our day-to-day commuting, today we have been informed that they can take permission for giving us a etios.
Sir, please look into the matter seriously and deliver our...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Toyota — regarding apollo tyre 16 inches innova crysta

 Hrushikesh Mendole on Jul 5, 2019
Tyre get burst in running vehicle. Apollo tyre 16 inches. Replying to complaint this happen for to low air pressure. My observation vehicle tyre quality is not upto the mark.
This issue is very common problem as three users facing same problem in my locality.
Neither apollo nor toyota taken responsibility. Both companies taken this casually....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota — alloy bend and tyre burst

 [email protected] on Jun 30, 2019
I bought toyota innova crysta two years back. I was travelling to saharanpur and on the way to the same my car crossed a small pit hole and both the left tyres of the car got burst and alloy got bend.
No response from toyota.
Day before yesterday when i was returning from jaipur, the same thing happen and again both the left tyres got burst and alloy got bend.
Please forward my complaint to toyota and ask them to replace all my four tyres along with alloy....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

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