Toyota Customer Care
Toyota Kirloskar Motor Pvt. Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
649
COMPLAINTS

Toyota Customer Care

Toyota Kirloskar Motor Pvt. Ltd.

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Address
Plot No.1, Bidadi Industrial Area, Bangalore Rural District
Ramangara
India - 562109

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
118
down
53

Phone:

Additional info
Contact Form
http://www.toyotabharat.com/inen/forms/contact.aspx

Customer satisfaction rating
1%
Complaints
649
Pending
0
Resolved
4
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Toyota related photos (65)

Toyota Complaints & Reviews

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Toyota — my innova car given for servicing not returned by dealer since 10.12.2016

 Rajeev Agrawal Fortune on Jul 26, 2017
Dear Sir, I have ETIOS Totoya Car No. CG-04/JF-9412 purchased from your authorized dealer M/s Vicon Wheels ( India ) Pvt Limited, Raipur Road, Vill : Hardi, PO Hirri Mines, Bilaspur ( CG ) We have left our car to said dealer for servicing of my car on 30.11.2016 and they issued us Estimate No. BPE16-00663 with promise delivery date 10.12.2016.

But in- spite of our several follow-up they have not delivered my car in scheduled time. And always given next dates for delivery. After some time No body is responding on our phone calls . There is no any person in the agency who can solve...
Complaint comments  Read comments Complaint category Car Service Centers

Toyota — toyota innova

 bcmandapa on Jul 25, 2017
I reside in ahmedabad. I used to have a toyota innova in 2006 which i sold in 2014. I was keen on going in for another innova now, but i find the agent infinium toyota quite unresponsive. I had requested information on the limited edition innova crysta that toyota has launched, but i have tried for more than 3 weeks, and i have been unsuccessful.
I would like some help from customer care.
Presently i have two honda cars, an automatic city v and a mobilio.
Regards,
Bc mandapa,
Mob: 9824026887...
Complaint comments  Read comments Complaint category Car Dealers

Toyota — etios liva - gd — top water leakage

 Rajani Patel on Jul 24, 2017
I purchase etios liva at infinium toyota mehsana since 17 month ago. I faceing issue in water leakage in back side top. Leak water drooping on back side seat head. I m very socking found this leakage.
I visited my near toyota, mehsana service center. They guys found in company fault in top shied.
So, i requested to you please resolve this issue change my car. Asap.
Because of company fault.
I also sharing photos on mail plz find it....
Complaint comments  Read comments Complaint category Car Service Centers

Toyota — complaint against dsk motors pvt ltd for poor service

 rctut_123 on Jul 22, 2017
I am speaking on behalf of lexicon group of institutes registered office 6 aga nagar society, pune nagar road pune-411014.
Our company is your valued customer having etios, innova and fortuner cars purchased from the dealer m/s dsk motors ltd, hadapsar road, pune.
However, lately, the dealer has started avoiding customers. Whenever we wish to get our vehicles serviced the dealing officer turns our person back with an excuse that they do not have sufficient man power. We had intended to purcahse one fortuner (Automatic) in the month of april 2017 and had handed over a cheque of rs 100000/-...
Complaint comments  Read comments [1]Complaint category Car Dealers

Toyota — about asst service manager

 Sudish Juneja on Jul 20, 2017
I have a complaint about mr sandeep awasthi asst manager rooma kanpur
He does not have any sense how to talk to a customer i have 6 vehicles of toyota all vehicles are serviced at your service station. Today my vehicle no up78 cn 8190 went for servicing. Everything was done only the payment part was left i'm attaching a file of payment. The payment was done but he didn't leave my car and talked so rudely. I would request you to please take a strict action against him....
Complaint comments  Read comments Complaint category Car Service Centers

Toyota — corolla altis car no. gj23h6766

 Jayant Yajnik on Jul 19, 2017
My car no. Is gj 23 h 6766... Mr, vaghela, your service center is acting smart under your leadership, everytime at service you change some part and put damaged part and then create a work for next service to meet with salary of staff and expences. This is your modus operandi.. Your service staff is trained for that. This is not maruti car. This has no maitanance. You cant say that after six year parts will get damaged because warranty is three years.. Toyota cars even after ten years also no major maitenance.. When i gave the car my car horn was ok. I have delivered you car with ok horn. Now you...
Complaint comments  Read comments Complaint category Car Service Centers

Toyota — toyota etios floor carpet quality

 ashumundra on Jul 18, 2017
I bought toyota etios g in may 2013. It has been just 3-4 years and the driver side floor carpet is significantly torn off. The area which is torn does not come under any foot movement during driving rather its exactly in the center of the clutch and brake pad and towards the driver.

I complained about this in lanson toyota, pallikarnai cr manager and all i received is an apology and inability to address this issue. While the tag line of toyota says quality and durability, this damage completely defy this claim. I have driven maruti, hyundai and tata cars before buying toyota and...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota — head light - high beam

 Arun RadhaKrishnan on Jul 18, 2017
I, arun prasadh, own a toyota innova crysta bearing registration tn 41 aw 0001.

I have been facing headlight focusing issues in my innova crysta ever since delivery of my vehicle, i have made countless number of complaints with anaamalais toyota regarding this issue but they have not resolved it yet. I have taken anamalais toyota service advisers and technical persons with me on trial runs in which they failed to focus the alignment of the headlight beam and acknowledged the problem in the headlight focusing. I have recorded evidence to prove toyota service adviser accepting the fact...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Toyota — fortuner facing multiproblems

 Mani Sarao on Jul 15, 2017
Dear sir/madam,
I am very sorry to inform u that my fortuner is facing many issues firstly, within one year leather of both the front seats got worn out they replaced one seat and refused too replace the other one
Secondly after near about two years the plastic parts went dull and rust came, all color started fading and the company den painted all those parts it feels like we are using a second hand car
Thirdly all doors and roof started viberating after 2.5 years like it's an accidental car though the company tried fixing this problem but the sound wouldn't stop coming i feel...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota — toyota touring sport, pearl white.

 Ranbir Kaleka on Jul 15, 2017
Dear sir/ ms,

Since moving to india from england i have been a toyota fan, my brother too in punjab owns a fortuner.

(1) i wanted to buy toyota touring sport to upgrade from my innova.
In june, my bank hdfc contacted grace toyota, saket, district centre, new delhi, 110017 and they sent manoj kumar over to my house. I said i will look around to see which dealer gives me a good price and service. He said he will give me best price. After some thoughtful pause manoj said he would give me a discount of rs. 35000. (I learnt later this was the discount offer for...
Complaint comments  Read comments [1]Complaint category Car Dealers

Toyota — regarding poor quality of service and hospitality toyota liva at dealer point

 mohanty9437 on Jul 15, 2017
Sir,
I had purchased toyota liva from field motor pvt ltd, cuttack, odisha on 12.08.2013. I have run 50, 000 k. M by dt - 20.05.2017. During this km i am doing all periodical service at dealer point. When i have done 50, 000 km service. At the time of service i had registrar complain some noise from back wheel. His service adviser mr. Sudhir promise me that to solve the problem but till now he has not solve the problem. When i call him on his no - 7873044140 he told me again you registrar complain on - 7873044226. After that nobody can take responds at dealer point to solve my problem. All...
Complaint comments  Read comments Complaint category Car Service Centers

Toyota — Dsk toyota - pathetic and careless experience

 Aparna2611 on Jul 14, 2017
My car is not being serviced by your dealers in pune (Dsk toyota bavdhan) for last 2-3 months. Every time i get an appointment it is cancelled by the dealer closer to the date. Reason being lack of man-power or centre closed. This is most pathetic and careless experience i have ever had.

My car is just one year old and i still remember the commitments made at the time of buying the car. All were fake. They did not even support while renewing insurance policy.

I have my own maruti car too using for many years and their service is always top class. I really regret moving...
Complaint comments  Read comments Complaint category Car Dealers

Toyota — Car parts removed by dealer in service

 nitin agrawal 607 on Jul 14, 2017
Sir, i have given my car for jumper change and tyre problem. Water was dropping from ac pipe inside the car. They did free washing. After 2 days i came to know that rod of front bonet stand was missing and the water was still dropping. I typical smell was coming in my car. I called them to take my car back. Now, to my surprise they called me and said that my ac filter was missing and ac coil was damage. Secondly they asked me if i wanted car clean for smell they claimed rs. 10000 to 15000 for all work done. I talked to service person and after a huge discussion he said that for my satisfaction they...
Complaint comments  Read comments Complaint category Car Service Centers

Toyota — An issue related to water leakage inside my new car.

 jideshsomaraj on Jul 12, 2017
My name is jidesh. Etios gd car with register no kl04ak3724 under my ownership was given at aservice centre of nippon toyota, near nettor, kochi, on the date 10/07/2017. The car had inside water leakage. It was the second time the car was given for service here in the five months from it was brought. This dealer try tomake befool customers who are not ready to spend extra money in the showroom for the accessories. The dealer is trying to make excuses there by connecting the warranty. Because of such service centres, our trust in the brand toyota is fading. Also my loss during these days should also...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota — Mismanagement appointment

 Neetuarora on Jul 12, 2017
Dear sir/madam
I had an appointment for the service of pb23q 7550 liva at ludhiana, jugiana
At 11 o'clock, the car was at the gate of showroom. 11.05 am.
Due to the jaam car could not enter 5 minutes more in the compound,
The representative took 15 minutes to attend the car, at 12 o clock, we were informed that the car can be delivered at 4 o'clock. Even the job was service only
We used to send the car for 50 kilometer distance, even then we face the problem like this.
This is the first time i got this problem.
We take the car out without any job...
Complaint comments  Read comments Complaint category Car Service Centers

Toyota — I am complaining about clutch change on my innova

 Murari90 on Jul 12, 2017
I have given my innova for service with complain of clutch. They serviced and chenge full set of clutch. When we took vhecle after service the clutch function was not proper and finally after 30 days approx 3000 after running again clutch got problem and when complain they said we can't give guyrenty. Finally when we got checked out side found the clutch was not chenge. I am customer from 2007 of toyota. We never expect these kind of wrong full practice even toyota does....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota — All car noise front left wheel noise.back right side wheel oil leakage

 harendra kumar bhati on Jul 8, 2017
Mai last 7 month sa complant kar rha hu toyota innova ka liya sab jagah try kr chuka hu par meri koi bhi complant nhi suni gyee

kya toyota ka kaam customer ko pagal banana hai ya sirf car sell krna sa matlab hai
mujha aaj tak toyota ka dealer or toyota complany sa koi help nhi mili
maina 24november ko car puchase ki or 9 december sa continue problems ki vjah sa toyota showroom ka chakkar kat rha hu
meri kisi bhi trah koi help nhi hui
sab jagah mai complant kar chuka hu
car dealer sa bhi toyota head office banglore, online complant, on call...
Complaint comments  Read comments Complaint category Car Service Centers

Toyota — Toyota fortuner

 Amitsuman1980 on Jul 4, 2017
Vehicle registration no CH 01 BL 2799. Owner: Amit Mittal. I had given my vehicle to the body shop for work on 18.06.17. Till date no work has started on my vehicle despite of repeated follow ups. Without a vehicle I'm suffering a lot on the work and personal front. I humbly request you to give immediate attention to my vehicle and have it ready at the earliest. I have been a customer of Toyota for the past 10 years and this sort of customer service is not expected from a company like yours....
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Toyota — Toyota Camry Hybrid

 RollsRoyce on Jul 3, 2017
I have a two month old Toyota Camry Hybrid. This went through a puddle and then stopped at an intersection to Toyota Madhuban dealership at Kurla W.
The dealer refused to repair until the insurance firm authorised opening the vehicle for repair. I have asked Toyota 1, why I need insurance when the 2-month old car is still under warranty 2, I need a relief vehicle since the dealership us unable to tell me when I will get the car back, 3, to clarify whether I need to trade down to a cheaper Toyota because this premium car has not been able to withstand a puddle before the monsoon has even...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Toyota — Low quality product

 aashishvirmani13 on Jun 28, 2017
As i purchased new fortuner on 30jan2017 and i used an accesoories of RS12000-15000 which is antirust and tafflon coating
They have used antirust coating of RS 500 and instead of tafflon used RS 150 wax for tafllon low quality product are not expected from reputed firm lyk toyota
Regards
Aashish virmani
HR87 0021
aashishvirmani13@gmail.com
9999954346...
Complaint comments  Read comments Complaint category Car Dealers

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