Toyota Customer Care
Toyota Kirloskar Motor Pvt. Ltd.
Customer satisfaction rating: 1%
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859
COMPLAINTS

Toyota Customer Care

Toyota Kirloskar Motor Pvt. Ltd.

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Address
Plot No.1, Bidadi Industrial Area, Bangalore Rural District
Ramangara
India - 562109

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
221
down
96

Phone:
Phone:
up
170
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72

Additional info
Contact Form
http://www.toyotabharat.com/inen/forms/contact.aspx

Customer satisfaction rating
1%
Complaints
859
Pending
0
Resolved
9
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Toyota related photos (101)

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Toyota Complaints & Reviews

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Toyota — alloy wheels

 mbalaji67 on Sep 25, 2018
I'm Balaji, working in Qatar, I brought Innova Crysta in Nov 2018.(ZXAT).
Total kilometres drive only 10, 000 km.in my three trips.
I send my MPV for first service and inform that steering is shaking at 120km speed.
As per Lanson Toyota service tech.
3 alloy wheels got bend.so this need to be replaced.

So the quantity of the alloy wheels which is installed in vehicle is very worst.
Toyota to give the replacement....
Complaint comments  Read comments Complaint category Car Service Centers

Toyota — not show chassis no.

 srao208 on Sep 20, 2018
I purchase a new car on 27/03/2018 from mgf toyta gurgaon sec 50 haryana and its chassis no. Or engine no. Is not upload by delar and its company please slove my problem urgenly. From this p[roblem regarding call toyta toll free no. Two times but my problem is not slove and delar is not support me regarding this problem pklease slove my problem as soon as possilble...
Complaint comments  Read comments Complaint category Tax Services

Toyota — toyota is cheating customers

 jagan jj on Sep 20, 2018
My self jagan. Jj proud owner of toyota innova ka-02-ml-5115 and this is my mail which can show u my highest level of the dissatisfaction from one of ur dealer ship from india (Nandi toyota bangalore).

This started from my 1 st service for the brake noise concern and it was continued till the car was 5000kms.

And i had to visit the dealership for more than 5times to get my concerns rectified...!!!

Here is the major point of dissatisfaction. I had dropped my car for the audio system cd player not working concern and the dealership told me that this should...
Complaint comments  Read comments Complaint category Car Service Centers

Toyota Company — not received my award

 Haridas ashok barbaile on Sep 20, 2018
Pls u contatct no sed with me a winner my number u send email my mail but not recived mi aword congratulations! Your mobile num has won 1 crore 60 lakh from toyota company 2018 award:to claim send your name, phone number, to our email: tcompany858@gmail.com

This correspondence officially confirms that we have received your e-mail regarding the claim of your award prize value of { £ 175, 000.00 pounds } converted equivalent { 1 crore 60 lakhs } from toyota automobile company organization! Collects 5, 000 cell phone numbers from all the cell phone network services in all over asian...
Complaint comments  Read comments Complaint category Other

Infinium Toyota — buy new car turbo fail

 nipul kothari on Sep 19, 2018
I have purchased toyota innova crycta 2.4g with 8 str on 26/04/2018 from infinium toyota rajkot. But soon within 3 month and 4700km. My car turbo fail. No body ans. Me sir now my point is that the turbo of the engine is as well as heart of the engine. And if it fails ultimately i would be in loss after purchase car of reputed company like toyoto. And it will be lifetime regret of purchasing of toyoto car....
Complaint comments  Read comments Complaint category Car Dealers

Toyota — wheel disc failure - fault reporting of company lanson chennai

 Mauriyan on Sep 19, 2018
Lanson service executive chennai branch reported that our wheel disc has bent so we changed it. After that we checked in other showroom 3, 4 times checked and told that 100 % wheel disc was pacca.. Due to this problem i lost 45000. Kindly request you to check with your engineer and give the compensation amount.. Otherwise i will file a complaint in court with pacca documents......
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota Kirloskar Motors — innova crysta

 Gursharan Jassal on Sep 14, 2018
Dear toyota team,

I have bought a brand new innova crysta 2.4g from grand toyota, dehradun on august 18, 2018. The vehicle is still with temporary registration and my current city is gurgaon.

However, i am shocked to see that the dashboard and leather covering of gear box has automatically starting coming out within 25 days of buying the car. The pictures of the same are attached for your ready reference.

It’s really sad to see the quality standards of the japanese brand, toyota. If this is the condition of the interiors within days of purchasing the...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Toyota — police investigation of toyota innova car bearing registration no. mh26n1898 bearing chassis no. mbj11jv40071534410908

 wasimpathan on Sep 13, 2018
Sir,
My brother purchased brand new innova car from your dealer wasan toyota aurangabad maharashtra on 20.11.2008 bearing chasis no. Mbj11jv[protected]..
Last week police officers from usmanabad police came to my brother's house at nanded, at that time we came to know that the innova car which my brother purchased on 20.11.2008 was already sold to one lady silva one month before only from my brother's purchase datewhich she purchased from your dealer wasan toyota nasik...
Sir, how is it possible that your dealers sold two innova cars to two persons of same chasis number.....
Complaint comments  Read comments Complaint category Car Dealers

Toyota — quality of product

 aagarwal023 on Sep 13, 2018
I have innova crysta 2.4z variant, quality of the vehicle/spare parts is not genuine.
I need to replace the brake pad for[protected]km and the toyota dealer says, it does not come under warranty as it is wear and tear spare part.
Why do we purchase such expensive vehicle if it is not maintainence free.
If we do not replace the brake pad, it gets lining on the disc plate. Dealer never takes on quality of the product, just tells it might be our fault and it does not comes under warranty as it is wear and tear part. Our dealer is karuna motors gulbarga and toyota should solve this...
Complaint comments  Read comments [1]Complaint category Car Service Centers

Toyota — faulty and poor quality gps/map card

 Ravi Hemnani on Sep 9, 2018
I had give my toyota innova crysta for body shop work to sunny toyota agra
When i got the car back after 10 days i tried inserting gps card but it didnt detect
On contacting agency they started blaming me that it was my fault and i had spoiled the gps card
Even though i had kept gps card in a box which was provided to me on first service
I want a replacement for this asap on this
Customer has to bear such a loss without any fault...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota — toyota crysta 2.4 g model

 crazy sss on Sep 6, 2018
Hello,
I ordered crysta 2.4 g on august 13 n we payed total amount to toyota company today is september 6 we still didn't get our car delivery yet
It's becoming hard day by day to go office or visit meeting from last month onwards we asking them the delivery date toyota ppl r so irresponsible every day they keep on saying 2 more days idk when will be the car delivery...
Complaint comments  Read comments [2]Complaint category Car Dealers

Toyota — no response or technical assistance in respect of turbocharger of toyota fortuner

 Divyang Jha on Sep 5, 2018
Our following complaint dt 20.08.2018 to toyota kirloskar ltd is yet not resolved till date.
Dear sir,
We refer back to your good office with respect to one technical problem in turbo charger of our toyota fortuner, ‎with specific details as u der ;
Vehicle registration no - gj 06 dq 2233
Model code - kun51r - nkmsyk
Engine no - 1kd 6450591
Vin no - mbj 111jv[protected]
‎od meter - 3, 20, 000km
We are using toyota vehicles since last many years and are one of patron customers who get their vehicles serviced only at toyota service centers....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota — inferior product supplied- tyre

 Chandrakant Malpani on Sep 4, 2018
I have purchased crysta on 25/5/18 reading till date is approx 10, 000 kms today all 4 tyres busted suddenly while driving.
I wanted to know whether this tyres are made for Indian Road conditions?? or does Toyota doesnt care about customers. Who will be responsible in case of any mishap??

I have lodged complains 2 times till now but there is no output.
we once again request you to replace us all tyres & give us branded tyres suitable for Indian roads.
I own 3 innova's but this problem has started to arise in crysta only.

Requesting you to arrange...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota — I'm complaining about alloy wheels

 Ashish Batta on Sep 3, 2018
I had purchased innova crysta from radiant ludhiana in feb 2018.15 days back i went on a vacation with my family on coming back from mussorie near dheradun both the alloy wheels of right side got cracked and one tyre also got damaged. The agency is not giving proper answer to me. This shows the poor quality of a product. The car is in guarantee so it's a request u to look into a matter....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Toyota — negligence from dealer at the time of service

 Sweta Singh121 on Aug 30, 2018
Dear sir,

My self satyendra pratap singh had taken a service on dated 06/07/2018 with sunny motors pvt. Ltd. Faizabad road, chinhat, lucknow (U. P). Phone no.[protected]. At the time of service they had done the complete interior cleaning with seat cover etc. Also. Mechanic had tried to open the back seat but unfortunate he did not opened the lock, just he pulled with foam of seat. At the time of delivery, i did not care on that because of it's self driven car. I did not used the back seat.

When i seen this condition, i am following with representative, who had...
Complaint comments  Read comments Complaint category Car Service Centers

Toyota — insurance claim issues

 Manpreet singh dhillon jatt on Aug 28, 2018
Today i was crossing lights and suddenly hit by other car, front bumper, back bumber, 2 door and back tyres chaise has broken.i have Toyota global insurance. I visit to near pioneer Toyota in Chandigarh and applied for insurance claim. But they are not providing me full insurance. According to Toyota service, they should replace the crash door with new door. But they are providing me half door and will do walding and paint. This is not a good service. What is benefit to take Toyota global insurance? If we can not get services as well as they are not providing the front/back bumper claim and crashed...
Complaint comments  Read comments Complaint category Insurance

Toyota — are there any promotional awards by toyota company during 2018.

 Gsnl Gayathri on Aug 23, 2018
Sir
I got a mail today on my mail id that my mail id got a toyota promotional award 2018.
It's given that my gift has been dispatched to india. My won mail id is gsnlgayatri@gmail.com.
It's give that jeffry brown is the event manager.
I won 5, 00, 000 gbp
Toyota car
Apple laptop
I phone
12 toyota thursday shirts.
All the above mentioned gifts were sent in the consignment box to my country.
Is it really won by me or any fake email it is. Please clarify sir....
Complaint comments  Read comments Complaint category Other

Toyota — very poor service

 Deepak DP on Aug 22, 2018
Dear Sir,

I hv bought Fortuner 2 years back & for starting 2 service we didn't had much issue but after 20000 km i found the people is not attending our complains, just taking vehicle & returning after dusting within few hours.

Whenever i got call from customer care we have informed, they confirmed us they will get back to us, but no one returned.

Due to that we have never filled reply form which suppose to returned after servicing even though no once bothered to call & check why customer is not responding.

B Regards,
Deepak DP
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Toyota — booking issue

 Samriwal on Aug 21, 2018
Hi sir
I took appointment for service my car one day prior. I requested that i require my car on same day after service. They committed for that. On next day when i visited toyota service centre faridabad. They denied for giving my car on same day. Also they did not even attend my problem. I requested repeatedly. And this is not first time. It was happened earlier also pls do need ful....
Complaint comments  Read comments Complaint category Car Service Centers

Toyota — extremely poor mileage 9-10 kmpl for etios liva v

 rk280671 on Aug 20, 2018
Since i have purchased the car in nov 2016, the mileage is as low as 9-10 kmpl. Twice dealers have checked but could not solve. They have said that it is poor driving style. I have read several similar complaints in the internet for this car model. Please either solve the problem or take back the car. Such ingenuity is never expected from toyota claiming more than 18 kmpl....
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

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