We have renewed our platinum membership on 28th Jan 2020 for 5 Years with payment of Rs 10000, which was valid till Feb 2025 - All process done through RM Mr Anand
Recently in August 2021, we received another call for renewal for another 5 years with same rates after discount for Platinum Membership with 35 pages, website renewal, domain Renewal & Google keyword promotion & update of website. - for the same we have paid another Rs. 10000 in August 2021 - Which should be extended up to Feb 2030 - but exporters India People is not ready to give us the same in written in invoice
Now they are saying that our previous payment was for domain renewal and this payment is for platinum membership, it is clear cheat
Our Platinum Membership with 35 pages, Website renewal, Domain Renewal & Google keywords update services shall be renewed till Feb 2030 - and we want it written in invoice - because after this we can not trust exporters India company
We have everything in written mail, we want invoice with clearly mentioned that all below mentioned services will remain active period - up to January 2030
Website Renewal.
Domain Renewal.
Platinum Membership with 35 page Renewal.
also update your website keywords on Google.com timely.
Either renew our services till Jan 2030 / Either refund the amount of Rs. 10000
We urge to do the needful
Oct 21, 2021
Complaint marked as Resolved
Exporters India customer support has been notified about the posted complaint.
Verified Support
Sep 17, 2021
Exporters India Customer Care's response Hello,
Kindly provide us your registered contact detail (Email ID and Phone No) so that we can help you to resolve your issue quickly.
Thanks,
ExportersIndia Support Team
Sep 17, 2021
Updated by sti1987 Registered Email : [protected]@yahoo.co.in
Mobile : +91 [protected]
Verified Support
Sep 20, 2021
Exporters India Customer Care's response Hello sti1987,
Thanks for providing us your contact details, we have forwarded your issue to related concern department. We hope, they will contact you and resolve your isssue very soon.
Thanks,
ExportersIndia Support Team
As we have seen, Your issue has already been resolved. Please mark the Resolve Tag at complaints that would be useful to our new customers.
Thanks,
ExportersIndia Support Team