Exporters India — Poor service after paying for platinum package

rbagri2

from Jodhpur, Rajasthan

Aug 24, 2021

Address: 33 & 33A, Near Kirti Nagar Metro Station, Rama Rd, Karampura Industrial Area, New Delhi, Delhi 110015

I registered on exportersindia for free and right after that started receiving calls from them to get the paid services. before paying i get calls from several employees regarding the service they will be providing like catalog desigining, website making and designing for one year. i received performa invoice and paid them money. no real invoice generated till 7 days no call received for website making. had to call several times to confirm my payment. no proper rresponse. i want to cancel my subscription and want my money back. poor service.

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Exporters India Customer Care

from Delhi, Delhi

Sep 17, 2021

Verified Support

Hello,

Kindly provide us your registered contact detail (Email ID and Phone No) so that we can help you to resolve your issue quickly.

Thanks,
ExportersIndia Support Team

rbagri2 's [Complaint's author] reply, Sep 17, 2021

my email id is [email protected]

rbagri2

from Jodhpur, Rajasthan

Oct 17, 2021

asking for more money after paying for package to continue their services. worst service.

Exporters India Customer Care's response, Jan 3, 2022

Verified Support

Hello rbagri,

We have forwarded your issue and detail to related concern department. We hope, They will contact you and resolve your issue as soon as possible.

Thanks,
ExportersIndia Support Team

rbagri2

from Jodhpur, Rajasthan

Jan 27, 2022

no leads available on your portal . Support person not able to solve the query. refund my money and stop the package.