Extramarks — Extramarks and Proppeled

Address: Extramarks Education India Pvt. Ltd. Plot No, 95B, Sector 136, Noida, Uttar Pradesh 201304.

Website: www.extramarks.com/schools/smart-class-plus?utm_source=Google&utm_medium=PMax&utm_campaign=SB_Pmax_SmartClass_Ret_Jul23&utm_content=Pmax-Ret&u

I vaijayanti bundela m/o tanishka bundela have purchased Extramarks online learning program for my daughter last year in the month May-June 2022 from there executive who had visited my house and at the time of admission I was told that if my daughter was not satisfied with the program in that case I can even opt for a refund.
And in that due time it self i.e 7 days I had informed the lady regarding the same.
But the cancellation did not happen and the EMI kept on deducted month on month and if I faild to do that they stared making harasmemt calls and blackmailing me due to which I had to pay it forcefully. But after paying 3 EMIS I stopped paying the amount further as I am a single mother having responsibility of 4 member in my family so I can not afford to pay any amount As I have informed on cancellation.
After 4-5 months the lady who cam for admission finally amswered my call and said that she was no more working with extramarks and for cancellation I need to drop a mail but when I did that the customer care called me and told that I do not lie under refund policy.

Not the finance company people are calling me and harasing me also using abusive languages and balckmailg me that if I don't pay the amount then they will come to my office and might try to destroy my daughter's future as well.

Please help me

My registered number with extra marks : [protected]

Also they are calling on WhatsApp because of which I am not able to record.
Attaching the screenshot