| Address: | St.Marys Road, Alwarpet, 129 B2 Alsa Claremont, Chennai, Tamil Nadu, 600018 | | Website: | www.ezeedeals.com |
Pursuant to attached mail dt 20th september 2019 sent to eeze deals support team a call was made by one of the eeze deals executive on 21st september 2019 to confirm captioned cancellation and refund request. Upon, confirming the same the said executive had intimated me that the same is cancelled and refund request is processed. Today (23rd september 2019), i was shocked to receive the package from your company.
I state that i haven't opened the package yet and it is liable to be returned on account of the eeze deals executive's failure to cancel the order as per my mail dated 20th september 2019 and communication with executive who had agreed to cancel and process the refund request as per mail attached below.
Please find attached screenshot of the mail request and photo of package arrived at my residence despite cancelling the order.
This complaint is now being made to urge eeze deals to make arrangements to take back this order which is now intact without being opened and process my refund request vide attached mail dated 20th september 2019.
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