Ezee Pay Services — Amount Deducted , but not credited from Pay U money

I had tried to book ticket for visiting TAJ Mahal through website of : https://asi.payumoney.com/#/ for 04 person through paytm wallet for Rs. 1001.26 against the wallet transaction id : [protected] as on 26/10/2022.

Payment deducted, but not generated ticket. Hence, I have raised a query to pay u money for this concern, they have not given any solution and close the ticket without refund of my amount.

Also, there is no mail id for government official for getting escalation of this issue on their website.

Also, they have given contact email as per given below detail, which also wrong after trying to send a mail, which could fail due to wrong receipting id.

Please support to get my amount of Rs. 1001.26 refund on priority.