Ezeeshop18 — Item ordered got a different cheap item and no response for return

Gunappa

from Mumbai, Maharashtra

Nov 8, 2022

Address:	ezeeshop18.com
Website:	ezeeshop18.com

Dear Sir,
I have bought a Intelligent photochromatic autofocus specs from EzeeShop18.com, order id: 17366EZS and Invoice no.78206079 dated 27.10.2022 for an amount of Rs.1199. The item delivered is completely different, neither it is photochromatic nor it is autofocus and no matching to the product shown in the website.

I tried calling the number given in the website which is either switched off or no response. I have sent email for which their reply came stating their team will be responding within 5-6 working days. It is more than a week and I had sent a reminder through email which is not delivered and their email address is not valid now.
Regards

I

I reques

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Comments

Prasanta Kumar Natia

from Bhubaneshwar, Odisha

Nov 24, 2022

Sir,
Yesterday I received a product from EZEESHOP18.COM i.e. (Intelligent Photochromic | Auto Focus | Anti Blue | Ultra Light Reading Glasses ₹1, 999.00 ₹1, 199.00 Order ID 24091EZS and paid Rs. 1199/- through online payment. After opening the product I found it was low quality/plastic made, as shown in their website and add.

When I reply with their mail ID "[protected]@ezeeshop18.com" reply mail comes as mail failure (Detailed given below). Their customer phone no Phone: [protected] is also fake and always switched off.
Kindly take step on this fake shopping company.