Dear EZEE SHOP 18;Team
I hope this letter finds you in good health and spirits. I am writing to express my disappointment with the product that I purchased from your online store and received on 2/02/23 with order no 53520EZS
Unfortunately, the Product reading glass that I received was not of the standard that I expected. The product was of substandard quality and made of low quality materials which may cost only Rs 100 for which I paid Rs 995
I have tried to contact your customer service department several times but to no avail. As a result, I am writing to request a full refund for the purchase price of the product.
I have enclosed the necessary proof of purchase, as well as a photo of the substandard product for your reference. I would appreciate it if you could process the refund as soon as possible.
Thank you for your time and understanding in this matter. I look forward to your prompt response and resolution.
Sincerely,
V P.O.SUNILBABU
MOB [protected] Was this information helpful? | 
With due respect we want to inform you that we have received the above mentioned order of Intelligent photochromic/Autofocus/Anti Blue/Ultra light reading glass on date 23.02.2023.
But this glass is not fit for our Eye.Sending glass power is +1.25 but our eye is suitable for +2.5 power.
So please exchange it for power + 2.5 and if you unable to Exchange, please initiate the process of Refund our Money.
Delivery order no.AWB#[protected] through Blue Dart courier.
My eye power prescription is attached herewith.
Thanking you.My mobile number is [protected]