Ezone Big Bazaar — NOT REFUNDING

Address:

Thiruvananthapuram, Kerala

I bought three LG products (Fridge, washing machine and Owen) from BIG BAZAR EZONE TRIVANDRUM -Pazhavangadi branch . This complaint is regarding Fridge, they said with in 2 days they will deliver a brand new Fridge however they delivered a fully spoiled display piece with full of scratches .The moment they opened the packet i asked them to take it out and spoke to their delivery manager Uday Kumar .He said they can deliver a new one but next day he said that model is not in stock and could not . Now it is almost one week and i asked for the refund of the cash and that itself is not happening . Fridge was one of the urgent item for me and that is not served . This is one of the pathetic BIG BAZAR EZONE experience . Now i lost all the trust with Big bazar and now going to go with consumer court .