Ezone — Delay in Delivery

Address:Bangalore, Karnataka

Hi Ezone Team, I am very very very very Disappointed with the service i got from Ezone, I would not have expected such irresponsibility can happen from vendor like eZone. My name is Subhasis and i have purchased a LG 360 LTR refrigerator on Saturday night and i have been told that the delivery and installation can happen on the same day. I got a call from the warehouse PPL that the delivery will be done by 2 or 3 PM, I requested him that pls deliver by 1.30 PM as i have some doctor appointment latter. He agreed for that and then i wait till 2 PM still the product has not delivered no calls from ezone or any one, i called ezone at 2.30 they told that they have informed the driver and he will call me and the product is going to be delivered by 3. PM or max 3.30 then i again called at 3.30 PM they are saying the product will be delivered by 5 PM. I don't understand this. I have an doctor appointment at 5. Please take necessary action against the ppl who is letting eZone name down, from this experience i will never either buy any product from ezone or suggest any of my frds and relatives to buy anything from ezone. If its possible to cancel the order and return the money i wanted to have that done for my product. As i hate lies and ezone ppl are liers. My Order number is :[protected] Thanks, Subhasis
Was this information helpful?
No (0)
Yes (0)
customer support has been notified about the posted complaint.
Complaint comments 

Comments

They donot Deserve any Rating at all ... Such poor service acting like Chinese crap companies

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    EzoneOnline.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    48%
    Complaints
    297
    Pending
    0
    Resolved
    144
    EzoneOnline.in Phone
    +91 92 2332 2999
    EzoneOnline.in Address
    8th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
    View all EzoneOnline.in contact information