[Resolved]  Ezone — Undeliver of my purchased LG microwave

Address:Ghaziabad, Uttar Pradesh

Dear Team,

Sub:Undeliver of my purchased LG microwave (MC2844SPB Model) from eZone as per the commitment date.


This is regarding my purchased of LG microwave (MC2844SPB Model) SO NO:[protected] from ezone at Big Bazaar, Aditya Mall, Plot No 3, Vaibahv Khand, Indirapuram, Ghaziabad - 201012, Uttar Pradesh,
dated on 26th Jan 2015.

it's really unfortunate to write my dissapointment as a old customer against the ezone based on my current experience and the service quality towards the customer by ezone
sales person's/stores/customer care.

Purchased LG microwave Model:MC2844SPB
Date:26th Jan'15
Recipt No:#0000600
SO:[protected]
Cashier Name: Ramakant Mishra

During the purchased time, it has been confirmed and concurrance by the sales guy, to be deliver the purchased microwave at my address in between 27th Jan'15 to 31st jan'15. I have been
called ezone customer care ([protected]) many times for this product enquery, why it has not been delivered as per the commitment, but they don't have any positive answered.After that i have also
visited the stored and meet the sales guys and manager for the delivery, they have again commited to be deliver in next two days. But still not have any recived the product from the ezone !!!
It is really cheap and misleaded by the ezone sales guys towards the customer trust on ezone brand.After this type of exprience, as a customer i definitely think 100 times before my future purchased
from ezone.

Still i have no idea, when would it be delivered to my address ??? It's really helpless experience after paying complete money which we purchased.

Regards,

Pragyandipta Pradhan
+91-[protected]
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Aug 9, 2021
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
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Comments

Hi Pragyandipta,
This is Priya from Future Group. We are extremely sorry for the inconvenience caused. We have escalated your complaint to our team. They shall get in touch with you regarding the same at the earliest. Write to us at [protected]@futuregroup.in for any further assistance. We will be glad to assist.

Regards,
Priya
Hi Pragyandipta,
Greetings from Future Group. We hope that we were able to resolve your concern to your full satisfaction.
In case of any further queries, write to us at [protected]@futuregroup.in.

Regards,
Priya

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