Ezoneonline.in — To want my refund or replacement of product as the product is defective

Address:	Mumbai City, Maharashtra
Website:	ezoneonline.in

On 3rd november 2015 i brought lg47"lb6500 tv from ezoneonline which delivered after 2days but on installation by lg technician we came to know that the tv is not in working condition it is defective tv . so as per ezone policy they should refund our payment or give us replacement . Ezone member said that the same product is not available at ezone so the option which is remaining is to give us refund .it is since almost two and half weeks now we daily call them and they r giving us same answer that our request is in progress. we are fed up now. it is three weeks now we are without tv . please we want replacement or refund our money so that we can buy from other dealer.