Fab bag — Incomplete wrong order

Address: Kanpur, Uttar Pradesh

Hi this is in regards for my Order number[protected] where in I had ordered one lip gloss and one fab bag. But got on lipgloss (of wrong color) and empty parcel box. how are you guys operating, this is rubbish website where I cant even lodge in my complain & they have closed their helpline on sat and sundays. How do you expect me to show my concerns. It is rubbish website.