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FabBag.com Complaints & Reviews

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Last updated Oct 8, 2020
Complaints 27
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3
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24
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400072

FabBag.com reviews & complaints(27)

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Address:Maharashtra

I received my september 2020 fab bag on 5th october, in which i had received very old products.
My sugar lipstick is manufactured in 7/18 and will expire in 6/21, so its 2 years old product and the face wash received is also manufactured in may 2019, which is almost 1.5 years old will expire in april 21. I have mailed them regarding replacement, but they are not doing it.
This is not expected from fabbag

If we...
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Aangira Chattopadhyay
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No items delivered !!! No proper response

I have taken a 3months subscription in fab bag on 1st October 2020... I have not received my products... i have repeatedly tried to reach them through emails, calls and messages but in return i didn't receive any message that would satisfy my queries...
I feel like being cheated by FabBag...
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Samita Mahajan
from Delhi, Delhi
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Not received any product for april and may

Hi team
I am trying to connect but no is picking my phone.
I booked one year subscription i haven't received any kit for april and may. And also recieved message for march "
Hi, the reward code sent to your email id was processed due to a human error and has now been disabled. We regret the inconvenience this may have caused."

My registered email id is
"[protected]@gmail.com'. Please send...
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N_Aurora
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damaged goods received

I am writing to convey what a fraud company fabbag is and what a pathetic customer service they offer.

I signed up for march fab bag, which i got delivered in may, 20 due to covid, which was fine but then after 2 months of waiting, when i opened the package.. I found

1) face oil was totally spilled with just may be 10% quantity left in bottle
2) kajal/liner was all dried up and not use worthy
3)...
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Narmatha Nandhakumar
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no response to complaints

I ordred a fabbag last week I paid didn't receive any confirmation I'd so cldnt track my orders. I mailed dem many times they r not responding in gud way....
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Jas Sandhu
from Aizawl, Mizoram
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

failure to deliver fab bag

Address:Bathinda, Punjab, 151003

I have a serious complaint against your courier partners bluedart. Order #[protected] which was handed over to your logistics partners bluedart in the refering mail is undelievered and sent back to you without any information to us.

I took 3 months subscription of fabbag, of which i received the fabbag for the month of jan and feb. The march fabbag was to be delievered on 11th march. I kept track of the courier using awb [protected]....
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Itu Mukherjee
from Noida, Uttar Pradesh
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fab bag february month subscription has not been received yet

Address:A-99, GROUND FLOOR, Gautam Buddh Nagar, Uttar Pradesh, 201301

Prepaid order #1697 has not been received.. I have ordered february's month subscription on 13th of feb, 2019 and it is now been approximately over 15 days, i have not received any call for not delivering the product on time nor have received a reason for the same. If incase the product is not available please make arrangement for refund of rs 599 for not delivering the product.

Kindly look into the issue....
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Aam_aadmi_sahayta
from Noida, Uttar Pradesh
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fraud by taking money and not delivering products

I have placed a order for 3 month subscription on 2 june 2018 and paid via net banking but its almost end of the month my june bag havent received i did raise a ticket on 21 june to their customer care email amd get automated reply from their side that my issue will be solved within 48 hours but its been 4 days no reply then i tried to call their customer care no. From may be one week noone picksup so now am telling u guys for the last time...
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d2012dd
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hounded by promotional messages from fab bag

Website:FABBAG.COM

I did the mistake of ordering an item from fabbag in the beginning of 2016. From that point onwards i have been continuously hounded by promotional messages on my inbox as well as mobile phone from your enterprise, despite numerous messages requesting unsubscription every month since 2016 onwards. The team answers 1 out of 10 requests and says will be unsubscribed but the whole process starts again every few weeks where they again start sending...
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Ankita_6291
from Meerut, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charged twice.

I ankita jain subscribed for a 12 month subscription with fab bag after reading and viewing it's review on youtube. But unfortunately i have been cheated. I am charged twice. First my order got cancelled even after being paid for it
Order i'd[protected]
Then i got msg of another order for which i was charged again on its own
Order i'd[protected]

I would like to ask the refund of 4, 999 and continue my subscription...
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survi saloni
from Pune, Maharashtra
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Fab bag not received

Address:400072
Website:fabbag.com

I changed my address almost a month ago and had contacted fab bag - first I did-not receive the fab bag on time - I mailed them with the correction of address in e-mail mentioned as well- which would be a fourth time intimation to the company.

Now I get message that my Fab bag is dispatched and received by me( at my old address where i do not live anymore). Also I had ordered other products from website which came correctly...
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Philomena Poojary
from Mumbai, Maharashtra
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Failure to delivery of product

Address:Mumbai City, Maharashtra, 400104
Website:www.fabbag.com

I have been repeatedly complaining about not receiving my august fab bag. I don't understand why the delay when the payment is already done. Even after bringing this up to your notice all i get is a email. Would you accept a delay in payment i don't think so then why as i a customer i should suffer. Where as i guess customer satisfaction should be your first priority. Highly disappointed with the fab bag team...
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sanchita31
from Indore, Madhya Pradesh
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May2016 Fabbag

Address:Indore, Madhya Pradesh, 452001
Website:Fabbag.com

Order #[protected]

I have not received my fabbag for may 2016 ..I contacted fabbag support and
I received an email from fabbag that I wil receive our may fabbag on 23rd may 2016 but i havent received it till now ... I emailed fab bag support multiple times.. but they always replied that they are coordinating with Blue Dart courier but I have not received my fabbag for May2016... Please help me get my product or please...
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ruchira28
from Mumbai, Maharashtra
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Damaged product inside fabbag

Address:Bhopal, Madhya Pradesh, 462039
Website:www.fabbag.com

The fabbag that i received this month contained a broken eyeshadow. Although it was packed inside bubblewrap but still when i opened it the eyeshadow of one eyeshadow pan was completely broken and had spilled inside as well as outside the case making the product completely useless. The product is seasoul dual eyeshadow palette ss22 brown fever and i want the same shade of eyeshadow replaced by fabbag....
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Neel2521
from Delhi, Delhi
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Order number #100130058

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:Fabbag.com

I have placed an order on 21st February 2016 and I made online payment. On 26th February 2016, I have received an e-mail regarding the dispatch of product and last date to receiving this product was 6th march. When I didn't receive my order I wrote an e- mail to Fab Bag but till now they didn't resolve my issue....
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Sana Talkhani
from Delhi, Delhi
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Bag not received yet

Address:Mumbai City, Maharashtra
Website:www.fabbag.com

I had placed an order for the February fab bag about a month ago and I still haven't received it yet. When asked about it, they said that they have shipping issues and that's y I have received my bag yet. But when I googled about it I saw that a lot of youtubers had received their feb fab bag 2016 and have reviewed about it. I was surprised to see that inspite of having shipping issues, the fab bag team somehow managed to send the bags to...
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ankitajain
from Mumbai, Maharashtra
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Spoilt product received and the replacement sent was also spoilt

Address:Mumbai City, Maharashtra, 401107
Website:www.fabbag.com

I ordered Diwali special bag to gift it to some one but these cheaters sent an open sealed spoilt product in the bag. They commited to replace it within 2 days but they kept on exchanging mails stating to choose other product as the replacement and telling that they dont have the same product. The options given were so not worth neither o[censored]tility. They kept on exchanging mails even after me giving them some other choice of replacement of...
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ankitajain
from Mumbai, Maharashtra
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Spoilt product received from the compamy

Address:Mumbai City, Maharashtra, 401107
Website:www.fabbag.com

I ordered Diwali special Glitter and glam fab bag from fab bag.com on 5th Nov. When I received the product on 9th Nov, I was surprised to see that 1 of the product in the bag had broken seal and fungi on it. I requested for replacement which was agreed after many exchange of mails. On 17th Nov I received the replacement of the product which was again a spoilt and used product it had opened seal and the product was empty which seemed it was...
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vaibhavi.g
from Mumbai, Maharashtra
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No pick-up

Address:Mumbai City, Maharashtra
Website:www.fabbag.com/

I am really disappointed with Fab bags overall after sale service. I was not satisfied with the product and I requested for a return, the fab team told me that there won't be a pick-up, and Ill have to send it to their address. I like doing online shopping but this is the first website I have come through which does not have a pick-up service for a return request....
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Damini Bansal
from Mumbai, Maharashtra
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Incomplete wrong order

Address:Kanpur, Uttar Pradesh

Hi this is in regards for my Order number[protected] where in I had ordered one lip gloss and one fab bag. But got on lipgloss (of wrong color) and empty parcel box. how are you guys operating, this is rubbish website where I cant even lodge in my complain & they have closed their helpline on sat and sundays. How do you expect me to show my concerns. It is rubbish website....
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