FabBag.com — Spoilt product received and the replacement sent was also spoilt

Address:	Mumbai City, Maharashtra, 401107
Website:	www.fabbag.com

I ordered Diwali special bag to gift it to some one but these cheaters sent an open sealed spoilt product in the bag. They commited to replace it within 2 days but they kept on exchanging mails stating to choose other product as the replacement and telling that they dont have the same product. The options given were so not worth neither o[censored]tility. They kept on exchanging mails even after me giving them some other choice of replacement of the product which i want. They kept on enforcing to choose the product from the options given by them. However I saw the product which was spoilt available on their website but these liars kept on telling that they dont have it. After continous follow ups for 2 weeks they said they have one last piece of the product left and they will dispatch it to me in a week. After receiving the replacement I was disgusted to see that they have replaced one spoilt product with another spoilt product. The product that i received a s a replacement also had a broken sealed and it was a used product more than 90 % of the bottle was empty and there was hardly anything in the bottle. After this i asked them that i do not wish to take anything from the company since they just offered me the spoilt products twice and I asked for the cash back. Which they refused to give and insisted on store credit which was of no use as after taking 2 product both of which was spoiled I didnt wanted to buy anything. They have still not returned my money and have stop responding on follow up mails too.