Fabgallery — not receive product and any refund

I ordered a dress on 4jan 2020 and i have no updates about it. Today, when i went to check on the status of my order, it says that the page is not available. Can you do something about it?
The order confirmation email that is received -
Hi yashwani

Just to let you know — we've received your order #16547, and it is now being processed
1 rs.32500
Subtotal: rs.325.00
Payment method: only prepaid order cod is not available.
Total: rs.325.00
Billing address
545 sector 5 lig avas vikas colony
Agra
[protected]@gmail.com
Thanks for using fabgallery.in