Fabpanda — incomplete and Wrong delivery

Address:

Ahmedabad, Gujarat

I had ordered two Palazzo (Item code : CM2028) of Rupees 598 on 8th jan 2015 from fabpanda.com. I have used debit card payment mode and the payment was received But i am very disappointed by the service which they have provided. I am a first time Fabpanda customer and was expecting it to be a genuine website. But they have not fulfilled my expectation and have done a lot of mistakes which I am listing below. 1) The Item which we ordered differs from the one which we received. 2) The number of Palazzo we ordered is 2. But the quantity we received is only "1". This kind of behavior is a very shame from side. 3) As i discussed above, Payment has been done through debit card mode and also it was received by you. Still the delivery man was asking for the payment and it is printed on the cover that "AMOUNT To Be COLLECTED". Such a big blunder is never been seen by any o[censored]s while shopping online. 4) Lastly I am also disappointed by the number of days you guys took for delivering the product. The date on which we ordered was 8-01-15 and the date we received the item is 27-01-15. Almost 20 days which is again a very long time and a shame on your part.