Facebook — Amount debited from account but facebook not showing in ad account

Address:	facebook india
Website:	www.facebook.com

I paid 550/rs- on 25th of September and the money got deducted from my account (gpay) but it is not showing in Ads Manager .
I contacted bank and they said it is successfully credited to facebook.
But when i contacted facebook they said money not recieved by them.
But it is a successfull transaction.
I need refund of 550rs.