Family Credit — Arrogant behaviour of representative and false commitment

Address:700091
Website:www.familycreditindia.com

Due to ATM and liquid cash problem in the whole country I was not able to arrange liquid cash. I informed them about that. In initial stage they told me to arrange, they will wait for the cash arrangement.

After 4 to 5 days I was able to arrange liquid cash and requested them to collect it from my office address as I was not able to go to their office location. The distance between their office and our office is barely 15 mins. The executive in call assured me they will send a executive to collect the cash but it been more than 7 days they didn't send any personnel to collect the money. It's been more than one week and end of the month too I am waiting with the cash.

One female executive named Nusrat Parbeen called me up one day and started shouting on me on the office floor that they can't send any executive to collect the money. She not only made a worst behaviour with me but also started threatening me to do what I can do. Such behaviour is very unprofessional and unacceptable. I was really unable to go to their office.

I will go to consumer forum for this. Such kind of behaviour is really unacceptable form FamilyCredit Limited.
Was this information helpful?
No (0)
Yes (0)
Family Credit customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Family Credit
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    714
    Pending
    0
    Resolved
    83
    Family Credit  Phone
    +91 33 3988 3000
    Family Credit  Address
    Technopolis, 7th Floor, Wing – A, Plot # 4, Block – BP, Sector – V, Salt Lake, Kolkata, West Bengal, India - 700091
    View all Family Credit contact information