Family Credit — Non receival of noc after completion of emi payment period

Dear Sir,
With due respect, I Ramtaran Majumdar, resident of Vill. - Srinarayanpur, P. O. - Srinarayanpur, P. S. - Dholahat, Dist. - South 24 Pgns., Pin Code - 743399, West Bengal, India, bought a 2 Wheeler bike, manufactured by TVS Motors Ltd. in the year 2009 under Vehicle No. - WB 20V 5643 by opting EMI facility from FAMILY CREDIT LIMITED for a tenure of 3 years.
In 2012, I had fully repaid all my EMI's but even after repeated persual, did not receive the NOC Certificate.
Hence I would be highly obliged if you kindly take necessary action & sort out my problem as early as possible.

Thanking You,
Ramtaran Majumdar